Crestpharmacy Reviews 75

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Been on mounjaro for 10 months and no problems. Prices are reasonable especially now the 3 month subscription exists. As i work full time i appreciate being able to collect from pharmacy so i know it... See more

Rated 5 out of 5 stars

I have been using Sydra and her team at crest pharmacy in dosthill for almost 2 years now! I started on mounjaro on my weight loss journey with them and went from 18st down to 10st!! So so happy and t... See more

Rated 1 out of 5 stars

An utter waste of time, even lying about your prescription being ready (after two weeks) then travelling there to be told they don't have it all. promised for the following day and guess what, still h... See more

Company replied

Rated 5 out of 5 stars

My pharmacist is keen to know about my condition and how medication and foods can affect me. I have found crest to be reliable and interested in my best interests, rather than just sell me meds for th... See more

Company details

  1. Online Pharmacy
  2. Pharmacy

Written by the company

At Crest Pharmacy, we are dedicated to providing safe, reliable, and convenient healthcare solutions with a strong focus on customer care and wellbeing. Our goal is to make accessing high-quality pharmacy services simple, professional, and trustworthy for every customer. We believe modern healthcare should be accessible, efficient, and tailored to individual needs. That’s why we offer a seamless experience designed around convenience, discretion, and expert support. Whether customers are seeking wellness products, health advice, or specialist services, our team is committed to delivering exceptional service every step of the way. At Crest Pharmacy, we carefully select the products and services we provide to ensure they meet high standards of quality and reliability. We understand that health and wellness are personal, which is why we aim to create a customer experience built on transparency, professionalism, and trust. Our team works hard to ensure orders are processed efficiently, customer questions are answered promptly, and every interaction reflects the care and attention our customers deserve. Customer satisfaction is at the heart of everything we do. We continuously improve our services based on customer feedback and evolving healthcare needs, helping us provide a pharmacy experience that people can depend on with confidence. We are proud to support our customers on their health and wellness journeys and truly value every review and piece of feedback shared with us. Thank you for choosing Crest Pharmacy.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using Sydra and her team at…

I have been using Sydra and her team at crest pharmacy in dosthill for almost 2 years now! I started on mounjaro on my weight loss journey with them and went from 18st down to 10st!! So so happy and they are only a message or call away. Very caring and always happy to help and answer questions. Although I was lucky and had barely any side effects I was always well informed and looked after. You guys have honestly changed my life for the better. If you want to start your weight loss journey and use someone you can trust then go here!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I've only ever had telephone consultations and have spoken to only 2 staff. They are both really friendly and understanding. Really quick and efficient. Highly recommend.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Quick and efficient service and turnaround time. Very nice speaking with the staff and their service is very easy to use - would recommend

28 April 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had an excellent experience with Crest Pharmacy for my weight loss injections. The team was professional, knowledgeable, and made the whole process simple and stress-free. They took the time to explain everything clearly, answered all my questions, and provided outstanding support throughout. The service was fast, reliable, and I felt genuinely cared for as a customer. I highly recommend Crest Pharmacy to anyone considering weight loss injections - fantastic service from start to finish!

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Honest and reliable

My pharmacist is keen to know about my condition and how medication and foods can affect me. I have found crest to be reliable and interested in my best interests, rather than just sell me meds for the sake of it.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Been on mounjaro for 10 months and no…

Been on mounjaro for 10 months and no problems. Prices are reasonable especially now the 3 month subscription exists. As i work full time i appreciate being able to collect from pharmacy so i know it is not left out of the fridge for long times while it is posted. Monthy calls are brief and ontime. No pressure to increase dosage. No problems at all.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

My journey with Crestpharmacy is about… weight loss medication

My journey with Crestpharmacy is now over a year, I researched and found them for weight loss medication, They have been superb just a message away, they help me to reduce nearly 24kg in 9 months roughly, They kept my track of reducing weight, every 3-4 weeks call to guide me regarding my diet, changing my diet accordingly, mentioning me what to eat , drink and light exercise, Im over the moon, Now i am on my maintenance dose, I am really happy, Thanks to you guys you changed my life.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Visit crest pharmacy holbrooks,

Visit crest pharmacy holbrooks,
The staff are friendly, efficient and welcoming the pharmist Hamza is always helpful, prescriptions are always done on time, wouldn't go any where else

17 April 2026
Unprompted review
Rated 1 out of 5 stars

An utter waste of time

An utter waste of time, even lying about your prescription being ready (after two weeks) then travelling there to be told they don't have it all. promised for the following day and guess what, still haven't got it. Then 25 minutes, and still waiting on the phone for someone to answer. My daughter went in and said the whole time she was there, their phone was ringing, no one bothered to answer it. Time to find a new pharmacy.

16 April 2026
Unprompted review
Crestpharmacy logo

Reply from Crestpharmacy

We’re very sorry to hear about your experience and sincerely apologise for the frustration and inconvenience caused.

This is not the level of service we aim to provide. Delays with prescriptions and the lack of clear communication you experienced are unacceptable, and we understand how frustrating it must have been to make an unnecessary trip and then struggle to reach us by phone.

We are currently reviewing our processes to ensure prescriptions are only confirmed as ready when they are fully available, and we are addressing staffing and phone response issues so that calls are answered promptly.

We would really appreciate the opportunity to resolve this for you. Please contact us directly at the pharmacy so we can prioritise your prescription and make this right.

Thank you for bringing this to our attention.

Rated 2 out of 5 stars

Failed Again for the last Time!

They seem to of turned back to the way Boots were when they had it a few years back?
Some grumpy person (Female) on the counter who blanks you when you walk in. Then once asked for a prescription 5 hours after it was put through to them it’s still not ready? :(
In a word Useless again after I heard they had improved? Off to another Pharmacy as this level of service is not acceptable and well below my acceptable level and patients which is pretty low to start with!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

New satisfied customer

I moved to Crest Pharmacy within the last 12 months after my previous pharmacy was bought out and the quality of service went downhill. To date, Crest have been a worthy replacement. I can always speak to someone when I need to, and filling my repeat prescription is pleasingly hassle-free. Plus, my local pharmacy is within five minutes' walk of my home.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Best Pharmacy in Wyre Forest

Best Pharmacy in Wyre Forest. Used the NHS App for repeats, Doctor prescribed and ready at Crest in a couple of days or so. They sent me a text message saying it was ready, and even where it was in the shop. Staff are not hunting around for it and are all friendly, polite and efficient. Well done to all.

20 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look