Trash and scam company. They giving out items free for the first month (April) yet I have to pay for delivery fee. Not only that, I have not yet received anything up to this date (July). Furthermore t... See more
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Smells mid. Not worth the price. Also they sneak in a subscription thing that you don't know about untill you get a fresh bank statement a month later saying they automatically made an order for you.... See more
Company replied
I would like the original formula as a preference, my friends all loved the original formula also. Can they make it a choice between the three scents. Scent number 2 is a swing and a miss. Either... See more
Company replied
Place order, within 2 minutes noticed I selected wrong scent, sent email right away according to their guarantees they would reach out with a business day, after almost a week now and ,3 more emails r... See more
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Company details
Written by the company
Cupid Fragrances is a revolutionary fragrance brand that offers a unique range of pheromone-infused colognes designed to elevate your attractiveness and boost your confidence. Our scientifically-formulated scents harness the power of pheromones, setting us apart from conventional fragrance brands. Visit cupidfragrances.com to discover a new world of irresistible allure and leave ordinary fragrances behind. Experience the Cupid difference, and let your inner magnetism shine.
Contact info
United States
- hello@cupidfragrances.com
- cupidfragrances.com
Breach of guidelines
Scam dont buy shit is snake juice
4 February 2026
Unprompted review
Reply from Cupid Fragrances
Hi Jeremiah,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously.
We understand your concern and appreciate you being honest about how you feel regarding our products.
We are committed to helping resolve your concern and would be happy to assist you further.
For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Kind regards,
Cupids’ Customer Support Team
Cupid On Top Of It.
The discount prices were amazing. We only had one issue with my order due to bad weather and the holidays. You can definitely trust Cupid for your purchases. They are not out there to rip anyone off and if thier is a problem they are fast to fix it. One of my orders were missing and after bringing it to Cupid's attention they DID NOT ARGUE with me they took care of it quickly.
22 January 2026
Reply from Cupid Fragrances
Hi Roberto,
Thank you so much for taking the time to share your experience! We truly appreciate your kind words and are thrilled to hear that you were happy with our discount prices and that our team was able to resolve the issue with your order quickly.
At Cupids, we always strive to ensure our customers have a smooth and positive shopping experience, and your feedback reassures us that we’re on the right track.
We’re grateful for your trust and look forward to serving you again in the future!
Kind regards,
Cupids’ Customer Support Team
Your adds are very misleading she…
Your adds are very misleading she didn't notice I was using it.
Michael Hale
19 January 2026
Unprompted review
Reply from Cupid Fragrances
Hi Michael,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously.
We understand your concern and appreciate you being honest about how you feel regarding our advertisements and your results with the product.
We’re sorry to hear that the experience did not meet your expectations. Everyone’s experience can vary, and we understand how you've felt.
We are committed to helping resolve your concern and would be happy to assist you further.
For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Kind regards,
Cupids’ Customer Support Team
I asked for a refund the day after I…
I asked for a refund the day after I placed an order. Then denied my request and stated I must keep my order for a minimum of 20 business days then I can request again. Completely unacceptable and borderline unethical and illegal business practices. I have already filed a complaint and a dispute with my bank.
29 January 2026
Unprompted review
Reply from Cupid Fragrances
Hi Hunter,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
What I was expecting
Exellent fragrance and the customers service was very attentive on my questions and they answered everything I asked Specially a person named Viena. Thank you for your great service. I highly recommend this product.
25 January 2026
Reply from Cupid Fragrances
Hi Baldemar,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we're sorry to hear if the item you received did not work as expected.
While individual results can vary due to factors such as skin chemistry, application method, and environment, many of our customers have shared positive experiences and continue to testify to the effectiveness of our products. That said, we fully respect that this was not your experience, and we’d like the opportunity to assist you further.
Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
Have ordered a couple times
Have ordered a couple times. The products are amazing. Love the scents and extra products besides the cologne. Have used Customer Service and were very quick to respond and assist. Great Company, product, and service. I would highly recommend to everyone!
22 January 2026
Reply from Cupid Fragrances
Hi Will,
Thank you so much for taking the time to share your experience with us! We truly appreciate your continued support and loyalty.
We’re thrilled to hear that you love our products and scents, and that our extra items have been a great addition to your orders. It’s also wonderful to know that our Customer Service team was able to assist you quickly and effectively.
Your kind words mean a lot to us, and we’re grateful for your recommendation. We look forward to serving you again soon!
Best regards,
The CUPIDS Team
The smell of the colognes is very nice…
The smell of the colognes is very nice and not overpowering like other brands.
22 January 2026
Reply from Cupid Fragrances
Hi Juan,
Thank you so much for taking the time to share your feedback with us. We’re thrilled to hear that you find the scent of our colognes very nice and not overpowering like other brands.
We always aim to provide a pleasant and balanced fragrance experience, and your feedback reassures us that we’re on the right track.
If you ever need recommendations or have more feedback, feel free to reach out anytime.
Best regards,
The CUPIDS Team
Retracted negative review
After writing a negative review having waited almost a month for the product - the day after it was delivered. Typical & hence editing my original post.
Granted the company did reply to my trust pilot review, however I did contact them via their website several weeks prior for a refund but had heard nothing.
Probably not an ideal shopping experience.
23 January 2026
Unprompted review
Reply from Cupid Fragrances
Hi Ricky,
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you taking the time to share your concerns.
After carefully checking our records, we can confirm that your order was marked as delivered on January 24, 2026. At the same time, we have not been able to locate any prior email or support request from you regarding a missing delivery or a refund, which is why this issue was not previously addressed.
Please know that this is not the experience we want for any of our customers. Our customer support team is always ready and available to assist with delivery concerns, refunds, or any issues you may encounter. We’d be more than happy to look into this further and work toward a resolution.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
"Very Dissapointed!....I'd avoid buying it, if I were you!"
I have been around a lot of women recently, due to being in another country⅚ at the moment, and NOT ONE WOMAN has asked me what was I wearing!?... ...or said... Hmmmm!... You smell nice!.. NOT ONE!.... Yet, women sometines did when I had my Hugo Boss on!
I wish I had brought that with with me now!
This was the "Hypnosis 2" with, supposedly, a higher active 'pheromone' content!... What a load of nonsense!..... as it doesn't attract women like the "Ad's indicate", and it wears off in about 4 to 5 hrs.
What's more it doesn't even smell that good anyway.
It's not overpriced I admit, but it has certainly not lived up to my expectations..... ..at all.
SORRY CUPID, BUT YOUR REPLY IS JUST A "RUN OF THE MILL" REPLY..... AS I'VE SEEN THE SAME REPLY TO OTHER COMPLAINTS!
17 January 2026
Unprompted review
Reply from Cupid Fragrances
Hi Steve,
Thank you for taking the time to share your detailed and honest feedback with us. We truly appreciate you explaining your experience, especially while using Hypnosis 2.0 in a different environment.
We’re genuinely sorry to hear that the product did not meet your expectations in terms of performance, longevity, or scent. Everyone’s body chemistry, environment, and personal preferences play a big role in how a fragrance develops and is perceived, and we understand how you've felt when the experience doesn’t align with what you were hoping for.
That said, we would like to reassure you that many of our customers do report positive experiences and our other products. We regularly receive feedback from customers who enjoy the fragrance profile and feel confident wearing it, which is why it continues to be part of our lineup. However, we fully recognize that fragrance is highly subjective, and what works well for some may not work the same way for others.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
There’s no harsh opening like some…
There’s no harsh opening like some others I’ve tried; it’s smooth from the first spray and stays that way. Smells clean, a bit woody maybe, and lasts hours. Super wearable.
15 December 2025
Unprompted review
Reply from Cupid Fragrances
Hi Knox,
Thank you so much for sharing your experience with us!
We’re thrilled to hear that you enjoyed the smooth opening and that it stays consistent from the first spray. It’s great to know you find the scent clean, slightly woody, and long-lasting—exactly the kind of wearable fragrance we aim to deliver.
Your feedback means a lot to us, and we truly appreciate you taking the time to share it. If you ever want recommendations or have any questions, feel free to reach out anytime.
Best regards,
The CUPIDS Team
I am at a half of a bottle
I am at a half of a bottle. No results. Sure don't see how it drives ladies nuts.
22 January 2026
Unprompted review
Reply from Cupid Fragrances
Hi Anthony,
Thank you for taking the time to share your honest feedback.
We understand how you've felt and want to assure you that everyone’s experience can vary. Many of our customers have shared positive results with continued and consistent use, and factors such as body chemistry, application, and expectations can all play a role in how the product performs.
While some notice effects sooner than others, we’ve had many customers testify to the effectiveness of our products over time. Your feedback is important to us, and we truly value hearing about your experience as it helps us continue improving and supporting our customers.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
I’ve never been big on fragrances
I’ve never been big on fragrances. Usually they’re too strong or give me a headache. But this one’s just… easy. Smells nice, feels light, and somehow makes me look like I put effort in even when I didn’t.
8 January 2026
Unprompted review
Reply from Cupid Fragrances
Hi Brooks,
Thank you so much for sharing your experience with us. We truly appreciate your feedback.
We’re glad to hear that our fragrance feels light and comfortable for you—especially since you’re usually not a big fan of fragrances. It’s wonderful to know it gives you that “effortlessly put together” vibe without being overpowering.
Your comments mean a lot to us, and we’re thrilled it’s working so well for you.
Best regards,
The CUPIDS Team
3.0 isn't as good as 2.0
3.0 isn't as good as 2.0. My S/O and other people had no reaction to the 3.0 compared to the 2.0!!! Even said 3.0 smelled bad. Please go back. It smells so much better!!
19 January 2026
Unprompted review
Reply from Cupid Fragrances
Hi Tim,
Thank you for sharing your honest feedback with us. We truly appreciate you taking the time to let us know about your experience.
We’re sorry to hear that Hypnosis 3.0 didn’t work as well for you compared to the 2.0. We understand how important it is for a fragrance to not only smell great but also get the reaction you’re looking for.
While every person’s body chemistry and preferences are different, we want to reassure you that many of our customers have testified to the effectiveness and great scent of Hypnosis 3.0. It has been well-received by many users, but we also understand that it may not be the perfect fit for everyone.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
Originally
Originally, I purchased four bottles cause I thought it was a deal when I got the cologne. It actually smells like soap. I emailed to get my money back. They originally wanted to give me 10% back when I told him no I would want my refund. they only wanted to refund me on the unused bottles. My wife forgot to return the bottles left them in the backseat of her car. I know it’s past the 30 days, but the bottles are unused.
I just wanted to tell other people do not waste your money very cheap smell and does not last long at all.
11 January 2026
Unprompted review
Reply from Cupid Fragrances
Hi,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
Scam
Scam, useless, my wife told its smells like a cheap perfume. During order needed to watch for ~10 minutes their other product ads.
11 January 2026
Unprompted review
Reply from Cupid Fragrances
Hi Donatas,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
The marketing is the most Hard-Sale…
The marketing is the most Hard-Sale scummy marketing I've ever experienced.
After being forced to watch a video before buying. You're then forced to watch another video before the sale completes (Bear in mind you've been charged at this point). Then in that video they tell you "A cologne is never going to attract women, buy this too", completely eliminating the whole previous sales pitch of the thing you just bought. They do this with 4 different products, begging you to buy them forcing you to watch long videos.... And guess what, you have to watch them or your sale won't finalise and your product won't ship even though you've paid. Scummy as heck
7 January 2026
Unprompted review
Reply from Cupid Fragrances
Hi Kevin,
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience this has caused. This is not the kind of service we wish for our customers to experience, and it is certainly not our intention to hardsell or pressure anyone into purchasing additional products.
The videos you encountered are part of our ordering process designed to provide helpful information about our products and to share promotions that some customers may find interesting. That said, we understand how this may have felt overwhelming, and we truly appreciate your honest feedback.
We will forward your comments to our team to ensure we continue improving the experience for all our customers.
Thank you again for bringing this to our attention, and we hope to provide you with a smoother experience in the future.
Best regards,
The CUPIDS Team
it doesn‘t last norhing!
29 December 2025
Reply from Cupid Fragrances
Hi Kevin,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
Absolute trash company!!
Absolute trash company!!! I ordered have not been given a delivery date besides the original date which has long passed and they refuse to cancel or refund the order. No support phone number and I have emailed all they do is give a run around to keep denying refund. I have tried to remain in contact and now they refuse to respond. I filed a fraud claim against them and filed a complaint with the internet criminal complaint center with the government as they say they are in Ohio and am awaiting the investigation. Screw this company and their scam ways. Steals your money and pretty much tells you to screw off.
Review update
I finally got my refund however the refund process is setup for you too make a mistake they require you to do their job and list and account for all items you are returning a respectable company has a competent return process that put the company responsible for product return. I paid for return shipping, I placed a slip detailing every item that was returned ( key is if you slip up they will throw out anything returned not on the list even though it is their product) the communication is bad as they don’t respond to you until early hours in the morning when you are sleeping. No working phone number to reach anyone in customer service only through their chat. I have received more communications about adjusting my review than I did when I requested my refund. The product was no good lasted maybe 15 mins and couldn’t smell it after that and that is asking people I meet if they could smell it.
BUYER BEWARE avoid this product recommend don’t buy
1 January 2026
Unprompted review
Reply from Cupid Fragrances
Hi Randall,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupid’s Customer Support Team
304.00 dollar order that should have…
304.00 dollar order that should have only been 180.00. No response from customer service. Still no product. This is a total scam and should be shut down .
Update: The products have finally arrived. How ever they did not cancel the 120.00 in which I requested multiple times. so I now i have 4 of the same scent. Still no response from cupids on the multiple emails iv sent requesting a refund so now I must go thru the trouble of trying to return 3 of the 4 bottles but so far no response on the matter.
24 December 2025
Unprompted review
Reply from Cupid Fragrances
Hi Ricky,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
Was charged 130.00 after responding to…
Was charged 130.00 after responding to an add say I would only be charged 19.99! Tried to reach the company multiple times through emails but no response!! Going to the BBB and filing a complaint. Not that's going to help but maybe it will help others.
23 December 2025
Unprompted review
Reply from Cupid Fragrances
Hi John,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
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