Ella was unbelievable. My partner came in extremely nervous about the experience and Ella put her at ease immediately. Ella was able to answer any questions we had and supported us in finding the perf... See more
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We make special occasion jewellery that everyone can feel good about. Our engagement rings and fine jewellery feature only carbon neutral lab grown diamonds and moissanite. Using skill and care, our in-house jewellers combine tradition with beautiful design, all while being kind to the earth. Each piece is more than special — it’s a sign of love, made the right way to last forever.
401/232 High St, 3101, Kew, Australia
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Ines made the whole experience great! She was so patient and listened to what I wanted. I’ll definitely be back because of her customer service.
Madison S was super helpful and gave me a great experience.
Symone was great! As a guy, she certainly made the experience much more welcoming. Sharing knowledge and advice - to someone who doesn’t wear jewelry themselves, I felt confident in the design we had come to.
Fantastic experience all around. Bella guided us through the whole process and made it very easy to understand. Thanks so much!
This was our first ever engagement ring appointment and Jazz was amazing! Showed us all different cuts and styles to help narrow down what we really liked, even styles not on our radar that we ended up loving!
Made the process super easy!
Would highly recommend.
Shania was very helpful with our needs. They listened to us and provided very helpful feedback and laid out the options we had. We got exactly what we wanted!

Reply from Cullen Jewellery
We had the best experience today at Cullen Jewellery! The whole process was so easy and completely stress-free. We were looked after by the most amazing jeweller, who was incredibly friendly, knowledgeable, and made us feel comfortable every step of the way. We couldn’t be happier with the service and would highly recommend Cullen Jewellery to anyone looking for a special piece. Thank you for making it such a memorable experience!
I had an appointment with Paige , and she made it an amazing experience. She was knowledgeable, friendly and happy to explain every step and answer any questions I had, and make sure I got exactly what I would want to give my partner. I can't recommend enough! Great value and ethos from the company, great selections and brilliant customer service.
Niaz was so helpful and knowledgeable about the rings. She was patient when I asked to try on a million different styles. Explained everything very well & in an understanding manner. Definitely recommend.
This was my first time visiting the store and it was so exciting to finally have a place nearby and in the US.
Margaret was so kind and was very dedicated to helping me find an option I liked while also giving us so much information about the diamonds and rings. I was nervous at first, but she helped me feel at ease. I definitely recommend a visit!
We had an amazing experience with Ellie at Cullen Jewellery. From the very beginning, she took the time to understand exactly what we were looking for and guided us through every step of the process.
Ellie helped us choose the perfect diamond by explaining the ideal proportions and ratios, making what initially felt overwhelming easy to understand. She also ensured we selected the right ring size and provided valuable advice that gave us confidence in our decision.
The highlight was Ellie's assistance in customising the Tilly ring. My partner loved the design but preferred a lower setting, and Ellie worked with us to make those changes seamlessly. Nothing felt like too much trouble, and her knowledge, patience, and attention to detail made the entire experience enjoyable.
If you're looking for someone who genuinely cares about helping you create the perfect engagement ring, I couldn't recommend Ellie highly enough. Thank you for making such an important purchase feel so special!
bella was very helpful when trying to figure out what rings were the best options. she definitely knew what she was talking about which helped the process along
Sophie was very helpful, knowledgeable, patient and professional in our rings selection. We are delighted with our final choices and full credit to Sophie for her wisdom and advice! 🙂
Emerson in the Auckland showroom was the best! She was extremely helpful and made the experience so enjoyable for myself and my friend, and we felt so welcome. It was a beautiful showroom and Emerson made us feel super comfortable and gave me so many options as well as answering my millions of questions. She sent the quote promptly after the appointment and truly made the whole thing so easy and enjoyable for me! I would recommend her and Cullen to anyone.
What a pleasure it was to deal with a Olivia M this morning. The best , friendly ,
Professional and most informative consult I’ve had in finding the perfect ring for my partner .
The Rings are all so stunning .
Thanks again Olivia

Reply from Cullen Jewellery
Molly made the experience very easy for us and her customer service was exceptional. Thanks heaps
My fiancée and I attended a wedding ring consultation appointment with Madison and she was amazing! She went through every thing with so much detail and showed us so many different options. We ended up deciding on our weddings rings within the consultation. Thank you so much Madison, you made this appointment such a fun and exciting experience for the both of us!

Reply from Cullen Jewellery
Overall such a great experience, from the show room to the expert service. Symone was fantastic! She was very easy to talk to and had amazing insight into all the factors that I didn’t even consider when choosing an engagement ring, she made it very easy to understand the differences which made my decision a lot easier. Couldn’t have been happier with my experience!

Reply from Cullen Jewellery
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