I've been using the site for over 6 months now, and have recently been using it on a daily basis for all my bets. I've only used crypto, but every time the deposits and withdrawals are pretty much... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Veterans of professional counter strike betting Really simple design and super flexible ways to not only deposit but withdraw as well. A big draw is the ability to reduce the withdrawal fee ba... See more
Company replied
I dont know for sur epeople mindset about csgolounge, but for me, this site is legit and friendly. Trust me. Additionally, the site is cool; you can easily understand it, unlike other sites that are v... See more
Company replied
The company itself is trustworthy, but the fee's on cashing out are incredibly high if you want to cash out on skins. the prices for items if you want to deposit are very low, but withdrawing is incre... See more
Company replied
Company details
Written by the company
We are the platform where you can bet on Counter-Strike: Global Offensive matches as well as trade your skins with other users. With our full tournament coverage you will never miss your favourite team perform. Beside watching matches on our website, you can place your funds against other users and bet on which of the two teams will win. We will provide you with a perfect environment to thrive in both betting and trading fields.
Contact info
3.9
Great
96 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Csgolounge.com scamming
They stole my 5 dollar. It costs nearly 30 turkish liras. I tried to deposit $5 on the site but the money was not transferred to my account. I am still waiting since 2 weeks.
6 March 2020
Unprompted review
Reply from csgolounge
Hello, I am sorry you have encountered a problem when trying to deposit, but some countries have limited options for deposit into our site due to various regional restrictions, we are still increasing the number of payment methods on our site, I am convinced that you will find the right one for you, I hope you will come back to us!
Not returning skins basically :/
30 June 2019
Unprompted review
Reply from csgolounge
Good Day Sir, our bots were banned by Valve before they announced that they would be disabling bots on various trading sites. Although our bots have been banned, we have offered a refund campaign from our own pockets for over six months, we are sincerely apologize for the situation, we have tried many times to contact Steam about this but their decision to block our bots has not changed, hope after all, you are still using our site, which now has many new features to offer.
Never had any problems with these guys
Never had any problems with these guys, won big on a few games never lost any items. I'm guessing the low reviews are because kids lost their items? I don't know, but I've never had any issues
10 April 2018
Unprompted review
Reply from csgolounge
Thank you for your review Sir, hope you still enjoying our site.
Why 3 stars?
Why 3 stars?
An year ago CSGOLounge closed their bettings during the bettings went illegal.
CSGOLounge currently have their own points to bet on live games.
3 stars just because this is one of the biggest trading sites.
14 August 2017
Unprompted review
Reply from csgolounge
Hello, we are still up and running. Our service moved to real money betting. If you are interested in such activity please visit our site. We also have trading section on new version.
It was another scam
It was another scam. Don't use anything with LOUNGE in title.
Many lags, many bugs, gg my money.
23 July 2017
Unprompted review
Reply from csgolounge
Apologies that you got scammed, there were many clones of csgolounge back it that time. If you have any suggestions or issues please contact us via csgolounge.com/support
Too many botters spamming your trad …
Too many botters spamming your trades, no staff to help, many traders lowball so much they should feel ashamed and when you make a decent favorable deal for others they spit in your face and want more.
Site is full of greedy pricks.
31 December 2016
Unprompted review
Reply from csgolounge
Hello there, we are sorry to hear about your negative experience with CSGOLounge, please contact us at https://csgolounge.com/support/ , and we would be happy to assist you, and answer any questions you have there.
Other low star reviews are from salty teens.
The "slow bots" means you have to wait one or two minute, which is very, very understandable as it is the biggest csgo betting site.
Also their customer service and FAQ are also very good.
They even gave me more expensive skins when they haven't got stock from that range I won.
I have never had a problem except "slow" bots.
19 April 2016
Unprompted review
Reply from csgolounge
Thank you for your understanding, and such a good review!
Reply from csgolounge
Thank you for your review, we encourage you to check out our new version of the website which now is operating on real money betting, we also launch new project called "Swap" strictly for virtual items trading.
Can i get my skins back?
Hallo there :-)
For 2 days ago, i bet on Cloud9.cs (Cloud9.cs vs. Luminosity Gaming,June 19, Friday, 02:00) and Cloud9.cs won that game, BUT when i came back i have lost ALL my weapons and almost wins. i have my win "$ 0.04 P250 | Sand Dune (Minimal Wear) Minimal Wear", but i should win for 3$ and all my weapons is gone (i miss my: ups-s caiman stattrak and ak jungle), HOW CAN I GET I BACK? :-) please type back to me, i really want it back.
20 June 2015
Unprompted review
Reply from csgolounge
Hello Sir, please contact us via https://csgolounge.com/support/ to solve your issue.
Why dosen't csgo-lounge close lagged/ ddose'd matches?
Hello i'm not sure where to contact, so i'm just going for it.
25/3-15, CLG vs Elevate.
I find i't hard to believe that csgo-loungedidn't close out this game, cus mid-game several playes lagged out, some acctually disconnected from the server in the middle of a round
I find it very unequal for both the players, and the betters of this match, because it was unreliable.
I've Lost:
AWP | Redline (Minimal Wear) $ 13,07
StatTrak™ AK-47 | Redline (Field-Tested) $ 44,81
StatTrak™ P250 | Mehndi (Minimal Wear) $25,70
StatTrak™ Desert Eagle | Conspiracy (Field-Tested) $9.86
there was a lot of issues regarding lag on the server they were playing on, which resultet in one of the players on CLG (the team i bet on), FNS, to det disconnect alot.
He disconnect during a total of 4 - 5 round while he was still alive and a few round while being dead.
Around 3 - 4 of the rounds where he disconnect while being alive the result was that CLG lost that round, which makes good sense, when they were a man short.
I cant possibly be the only one complaning about this issue, and i do not find it fair.
Best regards
Tobias Lynge Larsen
25 March 2015
Unprompted review
Reply from csgolounge
Hello, sorry to hear that but we cannot decide for tournament organizers if match was played correctly, it's up to them to decide to confirm match result, if you have more questions regarding this please contact us via csgolounge.com/support
Excellent
Very easy to use website for betting skins in the famous Counter strike global offensive. Sometimes bots are crap but overall good website!
12 January 2015
Unprompted review
Reply from csgolounge
Hello Emil, thank you for a such good opinion, we moved with our new version to real money betting, we also launching our new project called"Swap"for virtual items trading.We will be delighted to see you back with us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.