We are looking forward to our stay at the Crystal Casino & Hotel in Compton CA. on May 25,2026 always experiencing a worry free stay with immaculate clean hotel & rooms that are up to-date ....also... See more
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See what reviewers are saying
Bonuses are nothing but a trap. Imagine having to wager a bonus 25 times just to turn it into real cash, only to find out the payout is capped at €50. Even if you turn that bonus into tens of thousan... See more
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Looking back on all the online reviews of all the various online casinos, I have been a member of Crystal Roll for a while now. Many offer free spins bonuses that don't ever pay. Here they pay sometim... See more
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Well'this casino had a lot of choise in different games.my personal favorite its secrets of atlantis. Also a great bonussystem..you shall never be bored when you play at this casino christal roll.as... See more
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3.9
Great
428 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
It's a really nice casino
It's a really nice casino, where you have multiple bonus offers & a helpful live chat!
20 January 2025
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
Crystalroll Team
The person is helping me more
The person is helping me more. And fix things for me!!!
19 January 2025
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
They helped me verry kindly with my…
They helped me verry kindly with my problems! I say cone over Here and try this casino!!
19 January 2025
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Did 2 deposits and the money never came…
Did 2 deposits and the money never came in the account, also the live support is not helping
17 January 2025
Unprompted review
Reply from Crystalroll
Hi there,
We are sorry that our site did not meet your expectations. The satisfaction of our customers is very important to us and in order to examine your case in more detail please contact us via e-mail at support@crystalroll.com and put “Trustpilot” in the subject, we will be glad to help you.
Best regards,
Crystalroll Team.
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Perfecht ……
18 January 2025
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Works amazing
Works amazing. Sadly you can only withdraw 1500 a day. But it works fine
12 January 2025
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Best casino without crucks very happy…
Best casino without crucks very happy to play on here
9 January 2025
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Very helpfull helpdesk
6 January 2025
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Good perfect chat amd help
30 December 2024
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Great service!
30 December 2024
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
highly recommend
I highly recommend Crystal roll. The variety of games is incredible and it enchances the gaming experience by offering unique rewards and benefits. I’m throughly impressed. I really appreciate the supportdesk, good communication, friendly and quick responses.
29 December 2024
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Great service and bonusses
You always get a quick response on a live chat. And also there are many bonusses available to you.
28 December 2024
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
I’m writing another review here
I’m writing another review here. The first and second reviews were taken down/ deleted because they said my experience was not true.
I played here and lost good chunk of money but they keep denying it.
Go buy yourself some good things you can see for months to come or give your money to charity. Don’t waste money here.
You can’t win anything.
These are my first and second reviews:
The 1st:
Not a good place to play
Not a good place to play. RTP is 0. Bonus spin = Dead spin.
Can’t trust them in paying out. I played, mostly lost and the little remaining that I wanted to cash out was cancelled for no reason that I must upload my bank statement . Of course I did but it will take 24hours to be reviewed and another 24 hours for the payment to be processed.
It’s just about them wanting you to play more as you have money dormant in their casino,
And then you play and then lose it all. The house won again.
Don’t play here. Don’t attempt to even register and check with them .
Like all casinos , it’s about luck but here . You get many bonus spins with dead spins.
You can’t win more than 10% of your free spins. For example. They give you free spins of 50 rounds. And you manage to win let’s say €2. And then you continue to play with the €2 and you win let’s say €1000 .but you can only get €2 X 10 =€20 out of the 1000 you believe you have won.
Too many red flags with them. Don’t play here.
2nd
My review is being flagged because crystalroll complains that my experience is not true.
I played more than 300 bonus spin on sweet bonanza and I only won €30 at the maximum win . All bonus spins of 10x came out dead. All dead spin. Lost everything . Won nothing.
Don’t play here. Do it at your risk.
The good reviews you read here are from their paid douchebags. Don’t fall for it.
First experience 11-12-2024
Second experience 17-12-2024.
I don’t know why Trustpilot will believe crystalroll to a real customer’s reviews.
I am real. I also have chat records with their agents.
Update:
After writing the reviews up there, as a gambler, I thought let me try again.
I tried another €200 on sweet bonanza and Royal joker. Lost all. Bought bonus spin on Sweet bonanza , all dead spin.
Royal joker looked promising but lost everything there as well.
If anyone doesn’t want to believe my stories, you are OYO.
25 December 2024
Unprompted review
Reply from Crystalroll
Hello!
We are sorry that you have not yet been able to win on our site, but we hope that your big win will not be long in coming. The RTP (return to player) of our slots starts at 95% and our high volatility slots have a chance to win the jackpot. However, remember that winning combinations are determined completely randomly and it may take some time before you receive a win.
Winning is not guaranteed and we encourage you to play responsibly and within your capabilities.
Best Regards,
Crystalroll Team
Great site and helpcenter
25 December 2024
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
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