We are looking forward to our stay at the Crystal Casino & Hotel in Compton CA. on May 25,2026 always experiencing a worry free stay with immaculate clean hotel & rooms that are up to-date ....also... See more
Company replied
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See what reviewers are saying
Bonuses are nothing but a trap. Imagine having to wager a bonus 25 times just to turn it into real cash, only to find out the payout is capped at €50. Even if you turn that bonus into tens of thousan... See more
Company replied
Looking back on all the online reviews of all the various online casinos, I have been a member of Crystal Roll for a while now. Many offer free spins bonuses that don't ever pay. Here they pay sometim... See more
Company replied
Well'this casino had a lot of choise in different games.my personal favorite its secrets of atlantis. Also a great bonussystem..you shall never be bored when you play at this casino christal roll.as... See more
Company replied
3.9
Great
428 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Perfect website
21 December 2024
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Reply from Crystalroll
Hello!
We are very sorry that you rated our site so low, and it did not meet your expectations.
We want to assure you that the game on our site is absolutely fair, since we cooperate with the best providers in this field. When trying to withdraw funds, you may be asked to verify your account, but after that you can withdraw funds without any problems.
We hope for your understanding.
Best regards,
Crystalroll Team
I get the information I needed
19 December 2024
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Nice casino but bonus offers must be…
Nice casino but bonus offers must be better.
14 December 2024
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
It is a pleseare to play on crystallroll
13 December 2024
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
I am verry happy with this casino
I am verry happy with this casino. The chat is fast and frendly and de games are nice
10 December 2024
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
i am very dissapointed..
i am very dissapointed... i can not upload my
ID verification,no selfie...nothing and all time i get the answer ''try later'' The support from the robots is completely useless and also the support team is not answering to my e mail...so,...i am seriously thinking
to raport the site for fraud...
9 December 2024
Unprompted review
Reply from Crystalroll
Hi there,
We are sorry that our site did not meet your expectations. The satisfaction of our customers is very important to us and in order to examine your case in more detail please contact us via e-mail at support@crystalroll.com and put “Trustpilot” in the subject, we will be glad to help you.
Best regards,
Crystalroll Team.
good service
7 December 2024
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Aim waiting for pay out on crypto the…
Aim waiting for pay out on crypto the should take a view minut but aim still waiting and nothing yet! I will changes my review if i got something!
7 December 2024
Unprompted review
Reply from Crystalroll
Hi!
Thank you for sharing your experience with us. We would like to check your situation and provide you with assistance. In order to resolve your issue, please contact us via email support@crystalroll.com and put “Trustpilot” in the subject. We will be glad to help you.
Best regards,
Crystalroll Team.
Reply from Crystalroll
Hello!
We deeply regret that you've encountered this issue. Rest assured, that we carefully consider each situation on an individual basis. We operate in strict accordance with our terms and conditions, which we strive to uphold consistently.
We hope for your understanding.
Best regards,
Crystalroll Team
Great fast service and cashouts!
4 December 2024
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
It had a lot of fun games
2 December 2024
Unprompted review
Reply from Crystalroll
Hello!
We appreciate your fantastic feedback! It’s great to know you had a wonderful experience. We’re excited to welcome you back for more fun and big wins!
Best regards,
The Team at Crystalroll
ive won 400+ euros with my bonus and…
ive won 400+ euros with my bonus and when i ended the wagering it got cut back to 30...
2 December 2024
Unprompted review
Reply from Crystalroll
Hello Chris!
Thank you for bringing this issue to our attention. We have carefully reviewed your account and gaming activity and have determined that you are not aware of our bonus policy. We would like to inform you of Rule 3.25 in the Bonus Terms section, which states that the maximum winning amount from a bonus is limited to x10 the bonus amount.
We hope for your understanding.
Best regards,
Crystalroll Team
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