Crystal Cloud 9

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Rated 5 out of 5 stars

Super convenient service! Plenty of products to choose from and a range of prices to suit any any pocket book. Delivery is always speedy and they offer superlative customer service. Generous incent... See more

Company replied

Rated 5 out of 5 stars

This place is the bomb! Excellent quality and reasonable prices. Add customer service and you absolutely cannot go wrong. I’m awaiting my 5th order now. Weight on flower is always a bit over and... See more

Company replied

Rated 5 out of 5 stars

Definitely one of the best services out there. Always fresh new flower, and a great selection of premium quality products. The prices are amazing too, keep an eye out for those Flash Sales! you will... See more

Company replied

Rated 5 out of 5 stars

I’m on my 3rd order with these guys and they blow it out of the park every single time !! :) I’ve tried 3-4 different strains all amazing !! Hash / shatter & the distillate syringes are all supe... See more

Company replied

Company details

  1. Cannabis store

Written by the company

Crystal Cloud 9 is an on online dispensary in Canada focused on providing our customers with top-quality Indica, Sativa and Hybrid marijuana flowers, concentrates, edibles, CBD, magic mushrooms and handy cannabis accessories at affordable prices while providing first-class customer service. All products undergo careful in-house testing, then given the CC9 Stamp of Approval before presenting them to you in our shop. Reliable fast, free ExpressPost delivery Canada-wide for orders over $140.


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All reviews

(201)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very impressed with crystal cloud 9

Very impressed with crystal cloud 9. Huge sign up deal fastest shipping I've had you can tell they get it their fast. I ordered 2 mystery ozs to try them out. Excellent quality for 50 an oz. I spent 80 dollars right to the door and the package had 2 ozs of mystery flower a gift of 7 grams 1 gram of hash and a 1000 mg edible. Wow

15 December 2022
Unprompted review
Rated 5 out of 5 stars

Best place to buy affordable buds

Best place to buy affordable buds! Love it! Quick shipping!

16 November 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for your review of Crystal Cloud 9, Bourret! We're so glad to hear that you love our products and our quick shipping. We hope to continue to bring you the best experience possible. Have a great day!

Rated 5 out of 5 stars

Customer Service is amazing at…

So the customer service is amazing at cc9. That being said I just opened up a batch of incredible hulk...before smoking it the first thing I noticed was the clay smell coming from the bag, tastes like clay as well.

2 December 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Hello Cece,

Thank you for your review of our product. We're very sorry to hear that you experienced a taste and smell issue with your order of Incredible Hulk. Our team takes pride in the quality of our products and takes your feedback very seriously. We appreciate you reaching out to us through live chat and we hope that you are satisfied with the store credit for the product. Please reach out to us anytime and take care for now.

Rated 5 out of 5 stars

When I came a cross the page I was…

When I came a cross the page I was overwhelmed with the amazing sign up bonus, first order up to $95 in free stuff such as free shipping as well or so idk lol. But when I had put my order through I got help with sending to correct place haha.. all and all the help is outstanding and the deals are great this is one of my top 10 dispensaries

14 November 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for choosing Crystal Cloud 9, Gordon! We're glad to have you as a customer and appreciate your kind words about our team. Our goal is always to provide excellent customer service, and we're happy to hear that we delivered on that front.

We are honoured to be a part of your top 10 dispensaries and hope you'll continue to enjoy our products and services!

Rated 5 out of 5 stars

Delivery times are quick

Delivery times are quick, they do electronic etrans so it's easy, products are good!

15 November 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for your kind words, Jeff! We're so happy to hear that you've been pleased with both our delivery times and the quality of our products. We truly aim to make the ecommerce experience as easy and convenient as possible for our customers, so it's great to know we're succeeding in this. Thank you again for your business and we hope to continue serving you well in the future.

Rated 5 out of 5 stars

.Keeping the Industry honest

After 18 months with the same M.O.M., just wasn't feeling the love anymore . Found CC9 on the Best M. O.M list and gave them a try. Haven't looked back since. The flower menu carrles some old school faves, the communication is top.niotch..honest answers in a timely manner, consistently. Its never hit or miss with CC9.. They showed my the love in my first order and every order since. They've earned my loyalty and respect and hard earned paper by treating me like I matter. Give them a shot, you'll see whatI mean.

28 February 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for your kind words about Crystal Cloud 9! It is truly rewarding to know that we have earned your loyalty and respect. We strive to provide our customers with the highest quality products and service possible, and it pleases us to know that we have succeeded in doing so.

We are grateful for your business and hope to continue serving you for years to come. Thank you for choosing Crystal Cloud 9!

Rated 5 out of 5 stars

Good quality and fast

14 October 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for your review, Alexandra! We're glad to hear that you're happy with the quality of our product and that it was delivered quickly. If there's anything else we can do to help make your experience better, please don't hesitate to let us know.

Rated 5 out of 5 stars

Great place with quality stuff

17 October 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for choosing to shop with Crystal Cloud 9, Hunter. We appreciate your kind words about our products and we're glad to have you as a customer.

Rated 5 out of 5 stars

Great customer service

Great customer service, very patient.

13 October 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for choosing Crystal Cloud 9, Giorgio. I'm glad to hear that our customer service was able to assist you in a timely manner and that you found them patient. We appreciate your business and hope you'll continue to choose Crystal Cloud 9 for all your cannabis needs.

Rated 5 out of 5 stars

Best website to buy weed online

Best website to buy weed online. Quick delivery and great product

8 October 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for choosing Crystal Cloud 9, Amandeep! We're glad to hear that you had a positive experience with our quick delivery and great products. We hope to continue serving you in the future.

Rated 5 out of 5 stars

Excellent service and very prompt…

Excellent service and very prompt shipping.. awesome bunch.

26 September 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for your review, Jerry! We're so glad to hear that you had a positive experience with our service and shipping. We appreciate your kind words about our team, and we will be sure to pass on your compliments. Thanks again for choosing Crystal Cloud 9!

Rated 4 out of 5 stars

Good ass site…

I have ordered from here 3 times and bought 6ounses, they have dirt cheap prices and the bud is pretty good quality with very descreet packaging. Shipping only took 3days at most when other online retailers take up to weeks. they have amazing coustumer support, and when my cartridge broke they idmeteatly sent me a replacement with my next order. This is my go to online dispo and I'd really recommend giving it a look.

8 September 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for your loyalty to Crystal Cloud 9, and for your three orders! We're glad you've found our products and services to be of good quality, and that you appreciate our quick shipping times. We pride ourselves on providing quality cannabis products at an affordable price, as well as excellent customer service.

We hope you'll continue to shop with us and if there is anything we can do to make your experience even better, please don't hesitate to let us know.

Rated 5 out of 5 stars

Great prices for good weed

Great prices for good weed. Also alot of deals available, 10/10 would recommend

10 September 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for your kind words, Nathaniel! We're glad to hear you've had a great experience with us and that you would recommend us to others.

We strive to offer the best prices and deals possible and are happy to know that we've been able to meet your expectations. Thank you for your continued support and we hope to continue serving you in the future.

Rated 5 out of 5 stars

Best Customer Service

I have order several times now from these folks and they are the best customer service in my opinion hands down. A couple times Canada Post has messed up my delivery and CC9 help with getting issue resolved and my products delivered. But generally it is always quick shipping, great quality products at great sale prices, wide selection and as stated awesome customer service. Thanks very much CC9 😎🍻👍

23 August 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for your loyalty Thomas, and for taking the time to leave a review. We're so happy to have you as a customer, and we appreciate the kind words about our customer service. We'll make sure to pass on your compliments to the team.

We hope you'll continue to shop with us, and that you'll be pleased with everything you receive. Thank you again for choosing crystal cloud 9!

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