Crystal Cloud 9

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Rated 5 out of 5 stars

Super convenient service! Plenty of products to choose from and a range of prices to suit any any pocket book. Delivery is always speedy and they offer superlative customer service. Generous incent... See more

Company replied

Rated 5 out of 5 stars

This place is the bomb! Excellent quality and reasonable prices. Add customer service and you absolutely cannot go wrong. I’m awaiting my 5th order now. Weight on flower is always a bit over and... See more

Company replied

Rated 5 out of 5 stars

Definitely one of the best services out there. Always fresh new flower, and a great selection of premium quality products. The prices are amazing too, keep an eye out for those Flash Sales! you will... See more

Company replied

Rated 5 out of 5 stars

I’m on my 3rd order with these guys and they blow it out of the park every single time !! :) I’ve tried 3-4 different strains all amazing !! Hash / shatter & the distillate syringes are all supe... See more

Company replied

Company details

  1. Cannabis store

Written by the company

Crystal Cloud 9 is an on online dispensary in Canada focused on providing our customers with top-quality Indica, Sativa and Hybrid marijuana flowers, concentrates, edibles, CBD, magic mushrooms and handy cannabis accessories at affordable prices while providing first-class customer service. All products undergo careful in-house testing, then given the CC9 Stamp of Approval before presenting them to you in our shop. Reliable fast, free ExpressPost delivery Canada-wide for orders over $140.


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All reviews

(201)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service! Nice dense sticky buds!! Got an amazing ounce of skunk for only 59 dollars!! Trustworthy company with great deals and great bud!! Was my first order and I’ll be making another soon!!

10 May 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for choosing Crystal Cloud 9, we're glad you had a great experience with us! Our team works hard to provide top-quality product and service, so it's wonderful to hear that we succeeded. We hope you'll continue to shop with us in the future!

Rated 5 out of 5 stars

I made my first order with

I made my first order with Crystalcloud9 & received it within 3 days. Awesome products & fast shipping. One of the best sites to order from. I will forever order from this site

8 May 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for choosing to shop with Crystal Cloud 9, and for leaving such a positive review. We're thrilled to hear that you enjoyed your products and our speedy shipping! We aim to provide the best shopping experience possible and are glad to know that we did so in this case. Thank you for your business and we hope to serve you again soon.

Rated 5 out of 5 stars

Don't hesitate with these deals folks.

I've placed a few orders with this company and they do not disappoint. The products are great and there's always deals going on with plenty to chose from.

5 May 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for your loyalty to Crystal Cloud 9, Mike. We're glad you've found our products and deals to be satisfactory and we hope to continue exceeding your expectations in the future.

Rated 5 out of 5 stars

Great product

Great product, pricing. My first time ordering, and very fast delivery.

4 May 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Hi Aline,

Thank you for taking the time to write a review of your experience with Crystal Cloud 9. I'm glad to hear that you found our product to be great and our pricing fair. We want to offer quality products at a price that is accessible to everyone. I'm also happy to hear that you received your order quickly. Thank you for choosing Crystal Cloud 9!

Rated 5 out of 5 stars

Ordered and got awesome products

Ordered and got awesome products ! High quality great staff !!

4 May 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for choosing to shop with Crystal Cloud 9, Kemar! We're so glad you love our products and our staff. Our goal is to provide the best customer experience possible. We are grateful for your business and your kind words. We hope to see you again soon!

Rated 5 out of 5 stars

TOP NOTCH!

Top notch customer service, great communication AND prompt order processing and delivery.
"HIGH"LY RECOMMENDED!

2 May 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for your kind words, Anthony! We're thrilled to have earned your five-star rating. It's wonderful to know that we were able to process and deliver your order promptly and that you found our communication clear and helpful.

We appreciate your business and we hope you'll consider Crystal Cloud 9 for all of your crystal needs in the future. Thank you again for choosing us!

Rated 4 out of 5 stars

Fast delivery

Fast delivery , friendly staff, great selection at best prices . What more can you ask for !!

29 April 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for your positive review of Crystal Cloud 9, Travis! We're so happy to read that you are satisfied with our products and services. Our team works hard to provide the best selection and prices possible.

Thank you for choosing to shop with us, and we hope you'll continue to choose us for your cannabis needs. Have a great day!

Rated 5 out of 5 stars

Great Customer service and Great…

Great Customer service and Great product.

29 April 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

We appreciate you taking the time to provide your positive feedback! We hope you enjoyed your first order with us and we hope to see you again soon. Reach out anytime and take care for now.

Rated 5 out of 5 stars

I've tried many other places in the…

I've tried many other places in the previous years,so glad I found CC9, excellent all around!

28 April 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

We're so thrilled that you found us as well. With so much competition around, we feel honoured that you're choosing us! Thank you for your business and we hope to continue to keep you happy with our products and service.

Rated 5 out of 5 stars

Awesome company

Had a few glitches at the start. But good customer service figured it out. Great prices, will definitely shop with them again.

Thanks
Eric

27 April 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you very much for working with us to resolve the issue in the beginning. We appreciate you sharing your positive review about our service and prices. We look forward to serving you again in the near future.

Rated 5 out of 5 stars

Best MOM!

First time ordering with Crystal Cloud 9 and I'm glad I did, couldn't be happier with my order. The selection, quality and prices are top! Also, the customer service is amazing giving you the confidence some of other MOM's don't when ordering. I'll definitely be back!

27 April 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

We are thrilled to hear you enjoyed your first order with us! Thank you for sharing your positive first time experience shopping with us. We are excited to see you again!

Rated 5 out of 5 stars

Look no further for your online…

Look no further for your online cannabis needs! Crystal Cloud 9 has awesome pricing, sales, fast delivery and good customer loyalty program. Highly recommend!

21 April 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thanks very much for your recommendation of our dispensary. We are very proud to provide you with all of your cannabis needs and offer deals, fair pricing and attentive customer service!

Rated 5 out of 5 stars

Ordered some flower from Crystal Could…

Ordered some flower from Crystal Could 9. Everything was discrete shipping was fast. Prodoct was smooth and fresh will order again.

17 April 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

We are excited to serve you again with the fresh flower you're looking for :)

Rated 5 out of 5 stars

They have it all

This dispensary has it all. Extracts, edibles, budder, bud, shatter, distillates, you name it. Friendly staff, fast responses, open communication. Definitely recommend.

15 April 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for sharing your overall experience with us. That's wonderful to hear that you recommend us and that we provide everything that you are looking for.

Rated 5 out of 5 stars

New customer and all I can say very…

New customer and all I can say very impressed service,quality,prices. Look no further I have checked most of them. Thank me later

14 April 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

We are excited to hear that we impressed you with our attentive service, quality of products and fair pricing! That's awesome we beat the competitors that you've tried and appreciate you sharing that information plus recommending us.

Rated 5 out of 5 stars

Amazing fresh flower with great deals…

Amazing fresh flower with great deals and fast delivery look no further then cc9

7 April 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

We're happy you took part of the fresh products in our daily deals :) thank you for continuing to shop with us!

Rated 5 out of 5 stars

Woohoo

Good herb!!!

1 April 2022
Unprompted review
Crystal Cloud 9 logo

Reply from Crystal Cloud 9

Thank you for the positive feedback! See you again soon.

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