Crazy Price Beds Reviews 

7,672
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the beds are surprisingly comfortable, beautifully designed, and represent fantastic value for the price paid. Buyers also appreciate when orders arrive promptly, noting that delivery drivers are polite and helpful during the drop-off process. Some reviewers were not happy with delayed deliveries, extended waiting times, and a lack of proper tracking updates. A few other people also felt that customer service was unresponsive or unhelpful when trying to resolve missing items and damaged goods. Additionally, several consumers experienced issues with incorrect parts or products arriving with missing components.

What people talk about most

Product

Clients share ambiguous opinions on product quality and delivery. While many reviewers are thrilled with... See more

Delivery service

Users describe ambiguous interactions with delivery service, reflecting a split opinion among reviewers.... See more

Order

Consumers express deep frustration and disappointment regarding order fulfillment. Reviewers consistently... See more

Quality

Reviewers share mixed feedback about quality, with opinions ranging from great value to severe defects. Many... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the team for being speedy,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The bed hasn’t been built yet. We ordered on the 5th Nov- so it’s not quick delivery- I expected this due to reviews about it taking a long time! We had 30 mins notice of the bed being delivered- than... See more

Rated 3 out of 5 stars

Mmm bit disappointed that I had to check about my mattress Had to order mattress again and still waiting for it The bed arrived in super time but not yet built up as no mattress yet Ordered 12 N... See more

Rated 4 out of 5 stars

At first my order of 2 beds was wrongly dispatched but the customer service team soon sorted it out. Good quality, great price and a bonus of free delivery.

Rated 4 out of 5 stars

Really fast delivery, the bed is better quality than I thought it would be for the price and the mattress is really great value for money. Only marked a star down as the instructions need to be review... See more


Company details

  1. Bed Shop
  2. Bedroom Furniture Store

Written by the company

Crazy Price Beds Website Officially Relaunched In July 2023 and is now under new ownership. We encourage our customers to Sleep Well & Spend Less at Crazy Price Beds. You can shop a wide variety of quality bed frames and styles in a growing range of colours and styles, all at an affordable price. Choose a quality mattress to add to your new bed frame and choose from memory foam or a luxe pocket sprung, as well as our pillow and duvet options to give your bedroom a new lease of life, always at a bargain price. You save money every time you shop at Crazy Price Beds. What's more, you can spread the payments with one of our buy now, pay later options available via Clear Pay and PayPal.


Contact info

3.2

Average

TrustScore 3 out of 5

8K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(7,672)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Be careful when ordering from this…

Be careful when ordering from this company.

I ordered a day bed from B and Q but it was fulfilled by this company. In the photos it clearly shows mattresses are included, and doesn't mention anywhere that they're not included in the price. For £250 I definitely expected them to be included. When I asked when the mattresses would be delivered, all I got was a response saying "you didn't add any mattresses to your order".. Of course I didn't, because the mattresses are in the photo of the bed.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

ordered beds at end of dec 2025

I ordered the beds at the end of December 2025 and still haven’t received any response. I’ve sent the same email twice with no reply. I understand that deliveries can be delayed, but the lack of communication has made me question the company’s credibility. This has been a very disappointing experience, and I don’t know how else to contact them besides an email that goes unanswered.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid

Ordered a mattress 2 weeks ago and still not received. Email stated item would be delivered in 5 business days yet here we are. Have been back and forth emailing their customer service team to be told yesterday that the mattress is due to leave the warehouse that same day and be given to the couriers where I will then receive tracking details… 24hours later and still nothing. Possibly a scam company. Avoid regardless! Quick to take your money but won’t give the goods.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Ordered a bed for my granddaughter which she chose. Waited, emailed (which seems to be the only way of getting in touch, no phone number considering it's a company) was told something went wrong at the warehouse. Will expedite ASAP. Waited emailed again. Bed was a no show. Got fed-up and requested cancellation and refund.

31 December 2025
Rated 1 out of 5 stars

No beds !

No beds !
Had a mail from transport saying they had not received our beds.
Beds ordered 29/12.
I would like to know what happened?

29 December 2025
Rated 1 out of 5 stars

I have not received the item and have…

I have not received the item and have had no contact from the company. I do however keep getting emails asking me to review them which is really infuriating. My daughter is still sleeping on the floor as result.

10 January 2026
Unprompted review
Rated 1 out of 5 stars

Poor and in breach on TrustPilot

I purchased a bed frame from this company and only after assembling it (as required) did it become clear that the quality is very poor. The bed makes loud squeaking noises during normal use, making it unfit for purpose.
I contacted the company immediately to request a return. I was told this was not possible because the bed had been assembled, despite the fact that assembly was necessary to identify the fault. I then provided video evidence clearly showing the issue, as requested by the company.
Since sending the video, I have received no response to multiple follow-up emails.
I have now raised this publicly because of the lack of communication. Trustpilot has also confirmed that this company is using ratings incorrectly and is in breach of Trustpilot guidelines.
This has been a very disappointing experience, and I would advise others to be cautious before purchasing.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Metal bed frame

Used this company for the first time , delivery was a bit slow but I emailed the company and they sorted this in 2 days , thank you , love my bed frame , good quality with a great price tag , looks great in my spare room.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company, still not received the whole bed only the mattress, refusing to refund refused to send a replacement DO NOT USE THIS COMPANY

28 November 2025
Unprompted review

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