I bought this fleece as a birthday gift for my husband. He loved it, especially the colour. Unfortunately, he found it too small, especially the sleeve length and I had to return it and I am waiting f... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always love Cotton Traders, quality clothing at good prices. The only downside is using Evri as the delivery service, whenever my deliveries are due on a Friday they make a excuse there is a probl... See more
Company replied
Always good quality. Well made. Natural fibres. Fashionable but lasting fashion. Long legs thankfully. Though more designs should be available in the longer lengths. Too many stop at 29 inch legs. To... See more
Company replied
Great quality clothes, have lasted for many years but now I want something different. Polo shirts were in the sale, so I feel I've got a great bargain to last me another ten years. Shirts are availabl... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
207K reviews
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Very nice gentleman's jacket of good…
Very nice gentleman's jacket of good quality. Fits me well. Delivery time was good. Very happy with the service provided.
19 May 2026
Reply from Cotton Traders
We're so pleased you're happy with your jacket and its quality! We appreciate your kind words about our service and delivery.🚚💖
Used Cotton Traders for years
Used Cotton Traders for years. Good quality items. Well packaged. Prompt delivery.
2 May 2026
Reply from Cotton Traders
We appreciate your long-standing loyalty and positive feedback on our quality, packaging, and delivery. Thank you! 😊
Good price and quality bedding
Sheets were a decent price and good quality. Easy to pick up at our nearby shop.
20 May 2026
Reply from Cotton Traders
We're so glad you found our sheets to be a good price and quality, and that pickup was easy!💕💕
Good quality jeans but unfortunately…
Good quality jeans but unfortunately the size was no good, they were size 18 but were too small at the waist. I passed them on to a charity that would be glad of the donation.
19 May 2026
Reply from Cotton Traders
Hello Flick,
We appreciate your feedback on the quality of the jeans and are sorry the sizing wasn't as expected.
If you haven't donated the jeans as yet and would like to return them, we would be happy to replace them in a different size to see if they are more suitable. Please contact our Customer Care Team on 0161 286 4321 if you would like a replacement.
We apologise for any inconvenience caused.
Kind regards
Carolyn
Customer Support Team
prompt delivery
prompt delivery
wonderful to find duvet covers with poppers instead of buttons (difficult with arthritic hands)
16 March 2026
Reply from Cotton Traders
We are so happy our duvet covers with poppers are a wonderful solution for you. We truly appreciate your kind words.😁👍
Reply from Cotton Traders
We appreciate your positive feedback on our service, clothing, and bedding. Thank you!💖
Can count on the quality of the styles…
Can count on the quality of the styles and delivery is prompt
19 May 2026
Reply from Cotton Traders
We're so glad you appreciate our styles and prompt delivery. Thank you!🚚💕
Had a good chat with the lady that…
Had a good chat with the lady that worked here to collect my order ,friendly service and excellent support for extra purchase as well.
21 April 2026
Reply from Cotton Traders
We're so pleased you had a good chat with our colleague and received friendly service and excellent support. Thank you for your kind words!🌟
Cotton Traders are great for jeans
Cotton Traders are great for jeans, particularly for tall women. I’d like to have longer sleeves on shirts though, because full length sleeves always end up as 3/4 (or maybe 7/8) sleeves on me and I’m not even tall enough to wear their longest jeans, so there must be lots of other female customers with cold wrists
6 April 2026
Reply from Cotton Traders
We're happy to hear you appreciate our jeans! We understand your desire for longer sleeves and value this feedback. We are always looking for ways to improve our sizing for all customers.💖
Reply from Cotton Traders
We are so pleased our ordering, delivery, and product quality met your expectations. Thank you for your review.💕💕💕
My items turned up as promised and were…
My items turned up as promised and were great value.
17 May 2026
Reply from Cotton Traders
We're happy your items arrived as promised and were great value!😄
Reply from Cotton Traders
We're glad you appreciate our quality and pricing.😁
Not impressed with delivery
I ordered 2 pairs of mens chinos on 18th May and didn't receive them until 30th May. I had to ring up to see what the delay was and they said they had gone to the wrong depot. I still had a long wait for them to arrive.
18 May 2026
Reply from Cotton Traders
Hi Valerie
We are so sorry to hear about the long delay in receiving your order and the inconvenience this caused. We really appreciate you bringing this delivery issue to our attention. We look into this further. May thanks for your order , feedback and patience, its much appreciated.
Kind regards
Lisa P
Reply from Cotton Traders
We're so glad you had a positive experience! Thank you for your kind feedback.👍👍
I normally get my orders delivered to a…
I normally get my orders delivered to a pick up point which I find is good for me. It usually let's me have a look at the garments in the shop, i end up buying something else from the store .
27 April 2026
Reply from Cotton Traders
We're so glad you find our pickup points convenient and enjoy browsing our selection! It's wonderful to hear you often find more items you love.😁📣
i love your cmpy
i love your cmpy, the quaility is always good never changes and never have to wait too long for delivery. been shopping with you and recommend everyone to .you. you adapt your clothes summer and winter.
20 May 2026
Reply from Cotton Traders
We're so happy to hear you love our company and appreciate the consistent quality of our clothing. We're also glad our delivery times meet your expectations and that you recommend us!🚚💕
Products are good quality
Products are well made. There is a great choice of designs and colours. Affordable prices. Packaged nicely and well informed throughout from start to finish. Site is easy to use.
18 May 2026
Reply from Cotton Traders
We're so pleased you appreciate our well-made products, great choice, and affordable prices. We're glad you found our site easy to use.💕🌟
Too many items out of stock
I had about 10 items I liked and wanted to order online Unfortunately when I came to order 7 of the items were out of stock. Also this seems to happen quite often when I order from Cotton Traders
22 May 2026
Reply from Cotton Traders
Hello Jack Hawkins,
Thank you for your review.
We appreciate you sharing your experience and understand your frustration with items being out of stock. Due to this being a busy time for Cotton Traders, products do sell out quickly in certain sizes and colours.
Please accept our apologies for any disappointment caused and hope you are able to find suitable products in the future.
Kind regards
Carolyn
Customer Support Team
Reply from Cotton Traders
We're so glad the trousers arrived on time and met your quality expectations. Thank you for your kind words.👖😄
Reply from Cotton Traders
We appreciate your positive feedback!👍
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