Cormar Carpet Company Reviews 7,719

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,042 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often describing them as luxurious and beautiful, which significantly enhances their living spaces. The service provided, from initial advice to fitting, is frequently highlighted as outstanding, with many appreciating the professionalism and helpfulness of the staff. Reviewers are also very satisfied with the efficient delivery of samples and the overall fitting process, which is often described as seamless and expertly executed. However, some people experienced issues with delivery delays, which caused inconvenience, and a few noted problems with product quality, such as oil leaching from fibers. Additionally, a minority of customers reported dissatisfaction with customer service, mentioning unhelpful responses or difficulties in obtaining further samples.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, feel, and appearance of... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the feel and... See more

Service

People report positive experiences with service, often highlighting the great service from start to finish,... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the friendly, professional, and helpful... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the swift and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from start to finish. Frasers of Ellon allowed us to take samples home to see them in situ, fitting was done early to an excellent standard in one day with no need for us to move furn... See more

Rated 5 out of 5 stars

Bought my new carpet last month, had it fitted a couple of weeks ago, am very pleased with the quality, now it's down it's even better than I thought. The service including the fitting has been exce... See more

Rated 5 out of 5 stars

Dan Sheehans were a pleasure to deal with. Once we chose the carpet there was about a 2 week wait for it to be delivered, but knowing this we were given a date for fitting and as promised bright and e... See more

Rated 5 out of 5 stars

Ordered a few free carpet samples and they arrived quickly, well packed and with a list of nearby suppliers. No pushy sales or hundred emails following the order which was really appreciated. Carpets... See more


Company details

  1. Manufacturer

Written by the company

Cormar Carpet Company is a proud, British, family-run business and has been making carpets since 1956 at its two mills in Lancashire. Cormar manufacture and deliver their carpets to flooring retailers and wholesalers across UK and Ireland, winning over fifty awards, including “Best Carpet Manufacturer” since 2012.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Soft, warm, beautiful colour

I think the title says it all really. I was looking for, and found, a lovely bedroom carpet. Soft to walk on and I love the colour as it lightens and brightens the room.

15 April 2026
Rated 5 out of 5 stars

Great experience!

The sample was delivered very promptly and we were satisfied with the quality. We have ordered from our local carpet store, L&J Price. It’s going to be fitted on Thursday 30 June.

14 April 2026
Rated 1 out of 5 stars

Samples still haven’t arrived after 2 weeks

Ordered samples two weeks ago, Cormar confirmed the order, but still haven’t received them

12 April 2026
Cormar Carpet Company logo

Reply from Cormar Carpet Company

Hi Matthew, I'm sorry to hear that your samples haven't yet arrived. I have located your sample order and requested this be re-sent. If you still haven't received anything by next week, please do get back in touch at marketing@cormarcarpets.co.uk. Apologies again for any inconvenience this may have caused. Kind regards.

Rated 5 out of 5 stars

Excellent service

The carpet fitters were extremely helpful to my elderly mum. They kept her informed of arrival time and were courteous and reassuring.

10 April 2026

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