This is the second time I have used cool contacts. Any queries they are quick to respond. Easy to order online you only need to upload your current eye prescription. The price even including paying po... See more
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The usual, professional, slick service from Abu/coolcontacts. I know I can rely on things running smoothly; but with the knowledge that if I did have a query or something was amiss, I know that Abu... See more
Company replied
I have been very happy with coolcontacts. The ordering process is pretty simple and any customer care emails have been answered very promptly. I have only given 4/5 because I feel the service would be... See more
Lenses, hard gas permeable, same make as optician but at less than half the price. Excellent web site to deal with, delivery on time. Will be using again without hesitation for future requirements. Pi... See more
Company details
Written by the company
Sit back and relax — at coolcontacts, we deliver high-quality contact lenses and care products straight to your door across the UK. We specialise in the supply of bespoke contact lenses, both soft and hard, tailored to your individual needs. Our personalised service includes free expert advice and support to help you process your order, care for your contact lenses and maintain the health of your eyes.
Contact info
United Kingdom
- 07400 107527
- cs@coolcontacts.co.uk
- coolcontacts.co.uk
4.7
Excellent
96 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Super customer service!
I cannot recommend this business enough. I have bought from more than once and will do again. Their prices are very good but the customer service and communication is exceptional. To date I have been buying the contact lense solution. 5***
29 September 2020
Unprompted review
Quick and easy to order
Quick and easy to order, came in good packaging a couple of days after order, was 25% cheaper than my optician. Will definitely order my solution through them again in 6 months time.
15 July 2020
Unprompted review
Great service!
Excellent service, really fast delivery and answered all my questions and queries. Will definitely be buying again. Really happy with my daily contacts.
1 June 2020
Unprompted review
Very easy to order and arrived very…
Very easy to order and arrived very quickly in excellent condition. Instructions on how to order were clear and concise. Customer service was excellent as all of my queries were answered thoroughly and will definitely recommend!
30 May 2020
Unprompted review
Honest trustworthy affordable excellent…
Honest trustworthy affordable excellent customer care
27 May 2020
Unprompted review
Would definitely recommend coolcontacts…
Would definitely recommend coolcontacts . These lenses are the most comfortable pair I’ve ever worn.I am very weary regarding the sort of lenses I feel comfortable in and these are the best so far.
27 May 2020
Unprompted review
Super cool service
Super cool service, easy, quick and secure service,
Got very good advice when I enquired about my lenses and was presented with all available options, and I got sent links to each option suitable for me ready to buy, I felt no pressure replied when and bought when I needed lenses, I love it Great service.
Would strongly recommend
27 May 2020
Unprompted review
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