The Consumers Choice Reviews 

533
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their brilliant, non-judgmental support and understanding approach, providing clear explanations and expert guidance to help them understand options and regain financial control. The company's excellent customer service and transparent communication are frequently noted, with staff always available by phone or text to offer continuous support throughout the process. Reviewers express relief and gratitude, as the professional and easy service helped lift a weight, enabling them to look forward to a brighter, stress-free future.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, support, and... See more

Customer service

People report positive experiences with customer service, highlighting the constant contact and daily updates... See more

Service

Customers consistently note positive experiences with service, praising the professionalism, guidance, and... See more

Customer communications

Consumers find contact to be a positive experience, with many regretting not reaching out sooner. Reviewers... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction and appreciation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Consumers choice and their partners were absolutely brilliant They explained all my options to me I didn’t feel judged or criticised The communication was very transparent from start to fi... See more

Rated 5 out of 5 stars

Consumers Choice and its partners provided expert, personalized guidance that helped me navigate my options and make the best decision to get out of debt. I was so worried and have no clue on how to... See more

Rated 5 out of 5 stars

Im a single self employed dad to young children that was honestly struggling to stay above water with the help of consumers choice and partners a huge weight has been lifted and I can finally breathe... See more

Rated 5 out of 5 stars

I’d like to say a big thank you to Luke and Simon from consumer choice and partners after we where spending many sleepless nights worrying how we Where going to make ends meet, suffering badly with m... See more


Company details

  1. Debt Relief Service
  2. Financial Planner
  3. Insolvency Service

Written by the company

Our partners have been working in the debt industry for years and helping many customers find the right solution to becoming debt-free. They can help you become debt-free by consolidating all your debts into one affordable monthly payment. This possibly enables you to stop all creditor contact no more letters, emails or phone calls. If you are struggling with debt then please get in contact.


Contact info

5.0

Excellent

TrustScore 5 out of 5

533 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(533)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Help and peace is right here…

Luke at consumers choice and their partners were amazing at pointing out all the options, giving me explanations for stuff I didn't understand. They were so easy to talk to and thanks to them I will sleep well tonight for the first time in months.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The Consumer Choice are fantastic. I am in so much more control of my money now they really have helped me out."
The team is understanding, knowledgeable and willing to help. I was in a total state of confusion not knowing where to turn. With the challenges I was facing at the time compared to now.
I feel like I can finally get on in life so thank you. I would have no hesitation recommending you.I really can not thank you enough for your help.

26 December 2024
Unprompted review
Rated 5 out of 5 stars

My debts

I would like to thank you very much for helping me with my debts, the company Consumer Choice helped me a lot, my life has started again, now I can sleep peacefully and start to care more about my family and not just think about debts Also Luke, a very nice and helpful gentleman who guided us through the entire stressful stage from A-Z

26 December 2024
Unprompted review
Rated 5 out of 5 stars

Consumers Choice & their Partners went…

Consumers Choice & their Partners went above and beyond to help me, and they gave me guidance as I was really struggling with debt.
They guided me through my options with honesty and clarity.
I am now able to budget properly, and I’m not losing any sleep worrying about debt.
If you ever think you’re alone and worried about debt then I would highly recommend Consumers Choice and their Partners.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

BEST SERVICE!!

I just want to say a massive thank you to Consumers Choice and their partners. I can’t thank you enough for the service you provided me, you guided me with your expertise advice so that I could stop worrying so much about my ever building debt. They were so professional and helped put me at ease because I had been putting the phone call off for so long.
If anyone is having debt worries then please don’t hesitate to give them a call. I couldn’t recommend them enough.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Choice

Consumers Choice have given me my life back.
I could not have been in better hands, when I finally decided to get help with my financial situation.
Consumers Choice and partners are with you every step of the way, supporting, explaining options and choices.
An extremely professional, knowledgeable, caring network of people.
I would say to anyone struggling and worried about their financial situation, give Consumers choice a call, you won't be sorry and it will be your first positive step to getting back on track.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Really can't thank Consumers Choice and…

Really can't thank Consumers Choice and their partners enough for their help and guidance and their expert advice to help me put all my debt worrys to rest, if your struggling and need help, please do not hesitate to give them a call!!!

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Best Service!!!

I would recommend consumers choice and partners to anyone that is struggling and drowning in debt.

They guided me through my options with honesty and clarity, helping me feel more in control. While I still have work to do, my finances are now manageable, and I’m finally able to budget properly. Most importantly, I’m sleeping better and waking up with a sense of positivity I hadn’t felt in a long time.

Was a little hesitant at first but after speaking to Simon and Luke, all that worry was put to bed. I couldn't recommend them highly enough. From the first initial phone call to the final result, they helped me through the whole process and were never judgmental. They were genuine in there sympathy regarding my financial situation. Once again thankyou and if I ever come across anyone that needs financial help, I know who to put them in touch with.

Great job !
Thank you consumerchoice.co.uk

14 December 2024
Unprompted review
Rated 5 out of 5 stars

I really can't thank consumers choice…

I really can't thank consumers choice and their partners enough for all they have done for me
I was overwhelmed with debt and basically quite embarrassed and ashamed to have allowed myself to get into this position. I took the step to sort this out and reached out to consumers choice who were very professional in the way they both helped and assisted me, giving me all the options to sort this matter out. I can't stress enough how professional they were towards me, non judgemental and putting me at ease taking the stigma out what I was feeling. It has been a real burden lifted off my shoulders and given me both ease of mind and security. Don't be like me, thinking it's my problem alone and taking on board all these problems, talk to consumers choice and there partners and see what thay can do for you. A choice I have not regretted. A great organisation with people who listen and care. A huge thanks. Stephen Williams

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Life-Changing Support When I Needed It Most

I can’t recommend Consumers Choice and their partners highly enough. I was overwhelmed with debt across several credit cards, and the anxiety of managing it felt unbearable. Reaching out to them was a daunting step, but from the first conversation, the team was incredibly kind, supportive, and understanding.

They guided me through my options with honesty and clarity, helping me feel more in control. While I still have work to do, my finances are now manageable, and I’m finally able to budget properly. Most importantly, I’m sleeping better and waking up with a sense of positivity I hadn’t felt in a long time.

If you’re feeling scared or unsure, don’t hesitate to reach out. That first message changed my life, and it could change yours too.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Help is there make the call

I would recommend consumers choice and partners to anyone that is struggling and drowning in debt. That's how I felt I couldn't sleep it was making me ill, but the thought of picking a phone up and talking to someone about it was just as bad. But I finally did pick that phone up and I spoke to Simon and then to Luke who went on to help me though the process of finally getting some help with my debts. He was great not judgmental at all, he was more like a friend I had known for years. From day one when I spoke to him I started to see a light at the end of the tunnel. I am now on my journey to becoming debt free. Thanks Luke and a big thanks to The consumers choice and there partners.

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Consumers Choice and Partners…

Hi All I just wanted to let you know that when times are tough financially and you are struggling to just get then the best thing to do is talk to someone. There's a company called Consumers Choice and they can talk to you and look at your situation and they understand your position. I think that a lot of people feel embarrassed or just don't want to discuss their options or aren't aware of the options. So look them up it's all confidential and the call is free on 08008477011. Do what I did and you will feel a lot better. Thank you Consumers Choice and all your Partners.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Don’t suffer in silence! Angels are real, and help is just one phone call away!

Don’t suffer in silence! Angels are real, and help is just one phone call away!
That’s exactly how I felt after my first conversation with Simon and Luke from Consumers Choice and their partners. As soon as I hung up the phone, I felt a sense of hope. I could finally breathe, and it felt like my long, deep struggle with debt was coming to an end. They eased my mind by clearly explaining the process, outlining my options, and showing me how we could move forward. They were there for me every step of the way—whether I needed clarification or just some reassurance that someone was in my corner and truly understood what I was going through.
It was such a relief to talk openly about my debts. After the call, I thought to myself, "Why didn’t I reach out to them sooner?". Since then, my relationship with my husband has improved, I’m able to focus better at work, and the nightmares have stopped.
With all my heart, I recommend Consumers Choice and their partners to anyone struggling, just like I was. Don’t wait—call now! It will make a world of difference in your life.
THANK YOU, Everyone involved! I will never forget your support!

21 October 2024
Unprompted review
Rated 5 out of 5 stars

The big step is facing up to your…

The big step is facing up to your debts, then the next big step is speaking to the Consumers Choice and their partners.
Struggling to keep my finaces in line, not sleeping.
Feeling unable to speak to anyone.
Thank you to Consumers Choice and its partners for their exceptional debt advise.
My path forward is clearer and a path I now feel able to walk.
Now I can have a good sleep at night. Please take the big step and face your debts, then Take the next one and contact Consumers Choice and their partners.
You will NOT regret it I promise. Thank you.
George
Oxfordshire

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Today I feel completely different to…

Today I feel completely different to how I’ve felt over the past couple of years. Struggling to keep my head above water, slowly drowning. Feeling unable to speak to anyone until I finally found and reached out Consumers Choice and their partners. Simon and Luke have been amazingly supportive , helping me every step of the way to find my way forward , I can’t say ‘ THANKYOU’ enough for your guidance , support and expert advice. I have felt supported like I never thought I would a couple of years ago. My path forward is clearer and a path I now feel able to walk. If you are feeling anything like I did and don’t know where to turn, reach out to Consumers Choice and their partners.

25 September 2024
Unprompted review

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