Female Friendly Finance Reviews 

490
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and supportive approach throughout the entire process. People appreciate the personalized service, with team members going above and beyond to find suitable options and answer all questions. The overall user experience is frequently described as easy, stress-free, and efficient, often completed quickly. Reviewers highlight excellent communication, with staff keeping them informed and providing clear explanations at every step. Many customers value the flexibility, such as communication via WhatsApp, which eases the process, especially for those with anxiety or neurodiversity. The company's ability to source the desired product within budget and quickly is a recurring theme, leading to high satisfaction.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Service

Clients share positive opinions on service, consistently highlighting the ease and speed of the process.... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and support... See more

User experience

Users describe positive interactions with user experience, consistently highlighting a smooth, easy, and... See more

Product

Customers had positive experiences with the product, often finding their dream car quickly and within budget.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is amazing I’ve never taken any car finance out before. Didn’t even no how to start. It literally took 48 hours from start to finish and I’ve now got my dream car sitting on my drive . Cu... See more

Company replied

Rated 5 out of 5 stars

Recently got a finance car through FFF, I had the pleasure of going through the process with Chris. He was amazing and after having a bad experience with another company he explained everything in det... See more

Company replied

Rated 5 out of 5 stars

Would recommend 100%. Chris has been absolutely amazing throughout found me a top quality car within budget and the exact one that I have been looking for. Did all the checks expected and answers all... See more

Company replied

Rated 5 out of 5 stars

John was super helpful. He found cars within my budget in great time, and when I wasn’t sure was more than happy to find more options and look at some I'd found myself. The whole process was so nice... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. BMW Dealer
  3. Department of Finance
  4. Finance Broker
  5. Mercedes-Benz Dealer
  6. Motor Vehicle Dealer

Written by the company

We are a broker with a difference. We run a comparison to find you the best deals available. A team of female customer service members who will deal with your application from start to finish for those who prefer to deal with females in a male dominated industry. We focus on customer service as a top priority. Our sales team are some of the best in the country. We work with over 30 plus lenders. We are experts in our sector. With us you are giving yourself the best chance of getting approved and purchasing your new vehicle. We have access to thousands of vehicles via our group stock of dealers and suppliers. This will give you piece of mind that whatever car you desire we have the availability of 99% of vehicles.


Contact info

5.0

Excellent

TrustScore 5 out of 5

490 reviews

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No recent history of asking for reviews

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5.0

All reviews

(490)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Female finance is an amazing company

The first advisor's name was Hanna and she was patient, extremely helpful, informative, and lovely to speak to. My second advisor (unfortunately I did not get her name) was also knowledgeable, helpful and patient. I have a very busy family life and they were both more than happy to rearrange calls, and text to stay in contact. Female finance is an amazing company, they're advisor are efficient, and empathetic both were outstanding.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING!!!

Absolutely amazing company to work with.
Within 1hr my little beast of a car was reserved for me and I was driving it home 48hrs later.
Every person I dealt with was A*

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company, no hassle, no fuss, kept me uo to date every step of the way. Thanks Chris for your help and getting me into my new car!

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Service from Start to Finish ⭐⭐⭐⭐⭐

I honestly can't recommend Chris and the team at Female Friendly Finance enough. From the very beginning, Chris was incredibly patient, professional, and supportive. We spent two days looking at so many different cars, and he never rushed me or made me feel like I was asking too many questions. He took the time to check every option with me and helped me choose the right car for my needs.

The whole process was smooth and stress-free. Once we found the right car, everything moved so quickly. My finance was approved, and within just a few hours everything was sorted. I was genuinely surprised by how easy the process was.

Chris kept me updated every step of the way, answered every question I had, and made sure I understood everything before moving forward. His patience, honesty, and excellent communication gave me so much confidence throughout the process.

Thank you so much, Chris, for all your hard work and support. I truly appreciate everything you did for me, and I wouldn't hesitate to recommend Female Friendly Finance to anyone looking for car finance.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Well what can i say Chris has been a…

Well what can i say Chris has been a delight throughout the whole process. I have been very fussy on what car i wanted but Chris kept going! There was times i wanted to give up but Chris gave positive reassurance and helped me keep pushing through. Finally i said YES to a car!! The process has been so easy throughout and Chris has been there to answer my questions!!!
Thank you again Chris

23 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with Female Friendly Finance. The team was knowledgeable, approachable, and took the time to explain everything clearly without any pressure. They made the whole process straightforward and easy to understand, and I felt genuinely supported throughout. I would happily recommend their services to anyone looking for trustworthy financial advice.

14 July 2026
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you so much for taking the time to share your feedback with us Alina. We’re really pleased to hear about your experience and truly appreciate your kind words. We hope to support you again when you’re ready for your next vehicle.
– The Female Friendly team 🥰

Rated 5 out of 5 stars

Exceptional service from start to…

Exceptional service from start to finish

From my very first enquiry, the service I received from Female Friendly Finance was outstanding.

A special thank you to John, who took the time to understand exactly what I was looking for and helped me find the right car. He was knowledgeable, patient and always available to answer my questions, making what could have been a stressful experience feel straightforward and reassuring.

Unfortunately, the first vehicle developed serious issues and had to be rejected. Although that part of the process was outside Female Friendly Finance's direct responsibility, John continued to support me, kept in touch, and even got involved in following up the case while helping me arrange my replacement vehicle. That level of care goes far beyond what I would normally expect.

What impressed me most was that I never felt like "just another customer". Even when things became complicated, I always felt supported and knew the team genuinely wanted the best outcome for me.

If you're looking for a finance broker that combines professionalism with genuine customer care, I wouldn't hesitate to recommend Female Friendly Finance. Thank you, John, and the whole team, for making a difficult situation so much easier.

11 July 2026
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for your lovely feedback, Patricia! We’re so pleased to hear that John looked after you so well—your comments will mean a lot to them. We really appreciate you taking the time to share your experience and hope to help you again in the future.
– Female Friendly Finance 🥰

Rated 5 out of 5 stars

Amazing experience

Ive had the pleasure of working with Simon who did everything possible and more to help me find my dream car!! Even contacting and responding to my messages outside of working hours!!!
He found me such a lovely car and AMAZING finance that suited my budget perfectly!! Thanks Simon for everything!!!

3 July 2026
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave us a review, Mel. We’re so glad to hear that Simon made your experience a positive one. We’ll be sure to pass your kind comments on to them, and we hope to help you again in the future.
– Female Friendly Finance 🥰

Rated 5 out of 5 stars

FANTASTIC!!

My Search Advisor was a Danielle who couldn’t have done anymore for me. At all times she was friendly, professional & understanding. Danielle gave excellent customer service at all times. I had dealings with other staff who again I found very professional & friendly. I highly recommend using this broker. They took above & beyond to another level. Thank you

4 July 2026
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for your review, Mrs Young! We’re so pleased that Danielle was able to support you throughout the process. We hope to help you again in the future when you’re ready for your next vehicle.
– Female Friendly Finance 🥰

Rated 5 out of 5 stars

Fantastic company

The only thing I can say about this company is wow!!!! So many lovely people looked after me . But the main one was Chris amazing..... everything went through soooo smoothly and I go and pick up my car Wednesday.... Thank you ...

3 July 2026
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

We really appreciate your feedback, Stella! It’s fantastic to hear that Chris delivered such great service and made the process smooth for you. We’ll be sure to pass on your comments and look forward to working with you again.
– Female Friendly Finance 🥰

Rated 5 out of 5 stars

Recently had experience with this…

Recently had experience with this company and had the wonderful pleasure of help and assistance from Chris who was nothing short of amazing. Polite, efficient and professional and did everything in his power to help me find my next car and as fast as possible. Appreciate it so much. Definitely recommend

29 June 2026
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave us a review, Katrina. We’re so glad to hear that Chris made your experience an enjoyable one. Your feedback means a lot to us, and we look forward to working with you again in the future.
– Female Friendly Finance 🥰

Rated 5 out of 5 stars

I just recently got my new car and…

I just recently got my new car and Chris at Female Friendly Finance was such an amazing help! He made the process so stress free from start to finish, I didn’t make it the easiest as I didn’t really have a make or model in mind but within a few days I was picking up my new car! I’m also neurodiverse so having the option to do the majority of communications via WhatsApp was a huge plus for me and took away so much anxiety and also made the process so much easier to manage with your day to day life.
Would 100% recommend to anyone looking into finance options.
Thanks again Chris!

27 June 2026
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

We really appreciate your feedback, Sophie! It’s fantastic to hear that Chris delivered such great service and made the process smooth for you. We’ll be sure to pass on your comments and look forward to working with you again.
– Female Friendly Finance 🥰

Rated 5 out of 5 stars

I was very pleased with all the help…

I was very pleased with all the help and friendly staff that helped me with getting a new car I would advise anyone to use this company and would use them again myself next time I need a new vehicle

24 June 2026
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for your review, Vernissa. We’re delighted to hear about your positive experience. Your feedback will be shared with them, and we look forward to working with you again in the future.
– Female Friendly Finance 🥰

Rated 5 out of 5 stars

Absolutely brilliant very professional…

Absolutely brilliant very professional and walked me through everything step by step all my queries and questions were answered promptly I am so happy with my new car thank you so much

23 June 2026
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you so much for taking the time to share your feedback with us. We’re really pleased to hear about your experience and truly appreciate your kind words. We hope to support you again when you’re ready for your next vehicle.
– Female Friendly Finance 🥰

Rated 5 out of 5 stars

Successful car purchase :D

I just recently purchased a car through Frmal Friendly Finance. From the start they were on the ball with helping me. My advisor Simon was amazing, helping me to pick a car and stick to my budget. Always available to answer questions and keep on top of everything. I had been struggling to get approved else where as I have still got to settle Finance on another car, but Simon managed to get me an approval which saved the day! Thank you so much for everything and for keeping me calm 🤣 also where it says Friendly..... they really are friendly and helpful.

13 June 2026
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for your lovely feedback, Catherine! We’re so pleased to hear that Simon looked after you so well—your comments will mean a lot to them. We really appreciate you taking the time to share your experience and hope to help you again in the future.
– Female Friendly Finance 🥰

Rated 5 out of 5 stars

Jack is excellent

Had a good experience,finance approved. Cannot wait to get my new car!!.

17 June 2026
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for your lovely feedback—we really appreciate it! We’re so glad you had a great experience and look forward to helping you again in the future.
– Female Friendly Finance 🥰

Rated 5 out of 5 stars

This company is amazing I’ve never…

This company is amazing I’ve never taken any car finance out before. Didn’t even no how to start. It literally took 48 hours from start to finish and I’ve now got my dream car sitting on my drive . Customer services is amazing the support is outstanding. They did everything for me . I had contact with John on hand for every question. Even though most was silly he was there throughout the whole process. Definitely went above and beyond. Definitely recommend

18 June 2026
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

We really appreciate your feedback, Jessica! It’s fantastic to hear thatJohn delivered such great service and support and made the process smooth for you. We’ll be sure to pass on your comments and look forward to working with you again.
– Female Friendly Finance 🥰

Rated 5 out of 5 stars

10/10 for Female friendly finance

Fantastic company! We got in touch Thursday and had our finance and new car on Friday! Everything was made really simple for us, I would advise anyone to use Female friendly finance as they go above and beyond to make sure you get exactly what you want for the budget you set. Barry was our advisor and he was great at communicating and keeping me up to speed with where the process was up to, he is a credit to the business he kept on checking in to make sure we was happy with everything, I couldn’t of asked for much more from him. Overall a 10/10 stress free experience, I am one very happy customer.

12 June 2026
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for your lovely review, Kyle! We’re so pleased to hear that Barry took great care of you and made your experience a positive one. We’ll be sure to pass on your kind feedback and look forward to working with you again in the future.
– Female Friendly Finance 🥰

Rated 5 out of 5 stars

Great service Chris

Fantastic , attentive and professional , great customer service from Chris, getting my car was easy and smooth process

10 June 2026
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for your lovely feedback, Dorota! We’re delighted to hear that Chris made the process easy and enjoyable for you. We hope to help you again in the future when you’re ready for your next vehicle.😊
– Female Friendly Finance 🥰

Rated 5 out of 5 stars

Easiest car buying experience

Very straight forward all done via WhatsApp. I explained what car I wanted. Price range & they got straight onto it for me. No stress at all. Finance & car all arranged within a day. Would highly recommend

28 May 2026
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for your review, Linzi! We’re really pleased to hear you had a positive experience with us. Your feedback means a lot, and we hope to help you again in the future.
– Female Friendly Finance 🥰

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