Compare HGV Insurance Reviews 

251
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and accommodating when arranging various insurance policies. Many consumers also highlight the highly competitive pricing and the straightforward renewal procedures that make securing coverage completely stress-free. However, some customers also noted that working closely with the same dedicated team members consistently over multiple years provided wonderful continuity. Reviewers deeply appreciate being able to speak directly with knowledgeable advisors who thoroughly understand their specific industry requirements and busy schedules. People consistently mention receiving prompt responses and clear communication whenever any unexpected issues arise during business operations.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the fast, professional, and reliable... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as helpful,... See more

Customer service

Clients share positive opinions on customer service, highlighting brilliant and efficient support. Consumers... See more

Price

People report positive experiences with price, consistently highlighting competitive quotations and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Compare HGV brokers have bent over backwards for us, and helped us to spread the cost when we have certain commitments to adhere to. Helpful, friendly and accommodating! We most definitely recommend!... See more

Company replied

Rated 5 out of 5 stars

It’s my first experience with the insurers and I couldn’t fault them, got my wagon insured, load insurance and public liability all in one quote , it made it very easy with a great experience especi... See more

Company replied

Rated 5 out of 5 stars

Excellent service and provided me with much better prices than my current insurer could do. Went through all my requirements detail for my truck & work Explained what what steps they would and how th... See more

Company replied

Rated 5 out of 5 stars

Excellent service and competitive prices. It’s really refreshing to deal with an insurer where you can actually speak to the same person each time — makes the whole process much easier and more person... See more

Company replied


Company details

  1. Insurance Broker

Written by the company

Specialist insurance broker to the haulage and transportation sector. Dedicated to delivering you exceptional service, advice and premiums.


Contact info

4.8

Excellent

TrustScore 5 out of 5

251 reviews

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Asks customers to review

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4.8

All reviews

(251)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dandy

Ok, over the phone, callbacks, general focus around customer.

2 March 2026
Compare HGV Insurance logo

Reply from Compare HGV Insurance

Many thanks

Rated 5 out of 5 stars

Marcin G

They do a great job and I have never been disappointed, so I give them the maximum possible rating.

11 February 2026
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Reply from Compare HGV Insurance

Thank you Marcin, very kind of you.

Rated 5 out of 5 stars

They are the BEST !

I have been working with compare HGV for five years , never let me down. They are Professional , efficient with great customer care . This is the broker I can definitely rely on . I highly recommend them to all the operators

5 February 2026
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Reply from Compare HGV Insurance

Thanks Qiu, always a pleasure.

Rated 5 out of 5 stars

VERY GOOD

VERY STRAIGHT FORWARD, JUST A COUPLE OF PHONE CALLS AND ALL SORTED.

22 December 2025
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Reply from Compare HGV Insurance

Thank you Stuart - great to hear.

Rated 5 out of 5 stars

A helpful company

A helpful company, they listened to my issue and solved it completely, I was very impressed with their service.

1 December 2025
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Reply from Compare HGV Insurance

Thank you Brian - great to hear

Rated 5 out of 5 stars

Ben was very helpfull and he seems to…

Ben was very helpfull and he seems to know about my line of work which make it very easy and simple. He was really helpfull in finding me the right insurance and on time to get it moving. Thank you.

3 December 2025
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Reply from Compare HGV Insurance

Thanks for the review :-) Really apprecaited

Rated 5 out of 5 stars

Professional

Professional, friendly service.

29 November 2025
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Reply from Compare HGV Insurance

Thank you Owen. Great to hear.

Rated 5 out of 5 stars

Great customer service

Recently took out a new policy with Compare HGV Insurance. Liam Gregg the new account holder made the entire process very straight forward and was knowledgeable and professional throughout the entire process. Excellent customer service and a very competitive quotation.

18 November 2025
Unprompted review
Compare HGV Insurance logo

Reply from Compare HGV Insurance

Fantastic to hear - thank you.

Rated 5 out of 5 stars

Excellent service and provided me with…

Excellent service and provided me with much better prices than my current insurer could do. Went through all my requirements detail for my truck & work Explained what what steps they would and how they could get the best price for me.
Will be using again next year.

10 October 2025
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Reply from Compare HGV Insurance

Amazing - thank you Ben

Rated 5 out of 5 stars

Insurance made easy

Insurance made easy, Takes the hassle out of renewing my insurance, whilst getting the best price.

11 November 2025
Compare HGV Insurance logo

Reply from Compare HGV Insurance

Thanks Jason, great to hear.

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