The Ebor Jetworks Ltd Reviews 245

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Came to my rescue having lost one of my jet earrings which were given to me as a present. A friend was visiting Whitby and took my earring with her to see if she could find an exact replacement pair,... See more

Rated 5 out of 5 stars

Online ordering was easy, and my pieces arrived more quickly than expected (especially as they needed to be shipped internationally!). I am pleased with the overall look and quality of what I order... See more

Rated 5 out of 5 stars

Huge thanks to David. I had ordered some earrings and a pendant for my girlfriend's birthday a month in advance. He immediately emailed me to find out if I'd seen the message on his website saying he... See more

Rated 5 out of 5 stars

Absolutely brilliant, the best jet shop in Whitby by a country mile! Not only are the goods fab, but the staff are great, with a wonderful personal touch! So friendly and knowledgeable! Couldn’t recom... See more

Company details

  1. Jewelry Store
  2. Heritage Museum
  3. Heritage Preservation
  4. Jewellery Manufacturer
  5. Lapidary
  6. Natural History Museum

Written by the company

Whitby Jet jewellery, traditionally hand crafted in historic Whitby Jet workshop. Genuine Whitby Jet certified by our Accredited senior Gemmologist


Contact info

5.0

Excellent

TrustScore 5 out of 5

245 reviews

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Rated 5 out of 5 stars

Came to my rescue having lost one of my…

Came to my rescue having lost one of my jet earrings which were given to me as a present. A friend was visiting Whitby and took my earring with her to see if she could find an exact replacement pair, she only had 2 hours parking. She couldn’t find an exact pair however, this lovely shop owner made in what little time she had left on her parking just that, a perfect exact pair! Forever grateful! Thank you! I will be visiting this shop when next in Whitby!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Birthday presentm

Huge thanks to David. I had ordered some earrings and a pendant for my girlfriend's birthday a month in advance. He immediately emailed me to find out if I'd seen the message on his website saying he was away for two weeks (I hadn't, my fault) however on telling him the date of my girlfriend's birthday he must have got on with my order straight away after returning as it arrived with plenty of time to spare. (A great relief to me!) The items looked fantastic and were well packaged. Very happy, and so was she!

19 February 2026
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, the best jet shop in Whitby by a country mile! Not only are the goods fab, but the staff are great, with a wonderful personal touch! So friendly and knowledgeable! Couldn’t recommend highly enough!

17 February 2026
Rated 5 out of 5 stars

You have to visit this amazing shop !!!

What an incredible family-run shop owned by such wonderful people. I went to Whitby with my partner and he bought me a gorgeous bat ring that I adored from here but it was slightly too big. The lovely (extremely patient!) lady behind the tills sorted it with her father in law to have the ring re-sized and sent back out to me, something neither of them had to do but absolutely made my visit and is now one of my most treasured pieces. Amazing customer service, super quality, I would recommend this shop to everyone !! Thank you so much to everyone at the Ebor Jetworks 🖤🖤🖤

13 February 2026
Unprompted review
Rated 5 out of 5 stars

A trustworthy company

Difficult to choose jewellery online but the earrings didn’t disappoint. Ebor Jetworks kept us informed about the process and delivery. Included a gift bag too.

19 January 2026
Rated 5 out of 5 stars

We always visit this place when in…

We always visit this place when in Whitby. I ordered a gift for my Mums birthday whilst overseas!!! They were so kind and even wrapped it for me in birthday paper as her birthday is Christmas Day! Lovely place and great jewelry.

10 December 2025
Rated 5 out of 5 stars

Beautiful and Unique

Online ordering was easy, and my pieces arrived more quickly than expected (especially as they needed to be shipped internationally!).

I am pleased with the overall look and quality of what I ordered. I bought a necklace as a Christmas gift for my MIL, and a pair of earrings for myself. The pieces appear well-made; I look forward to wearing them. I love the unique style as well as the story behind Ebor Jetworks!

12 November 2025
Rated 5 out of 5 stars

Christmas Gift

Visited Whitby in October and saw the Jewellery in store, fantastic range, I couldn’t purchase on the day as I wanted to buy a Christmas gift for my wife who was with me. I distretely enquired about buying online and was given a brochure. On returning home, I submitted my order and received it within 5 days. Really pleased, highly recommended.

14 November 2025
Rated 5 out of 5 stars

Beautiful skilfully made jewellery.

I was delighted with the quick response to my order.
I bought the earrings as a 40th birthday present for my niece.
I have already bought 3 pairs in the past and knew that the quality was good.
My sister and I visited the shop when we were staying in Whitby and were very impressed with the skill and expertise that goes into making this jewellery.

4 November 2025
Rated 5 out of 5 stars

Lovely shop

Ordered a pair of earrings, noticed the payment had been taken but didn't receive an email confirmation or any further communication. Called the phone number and the gentleman informed me there had been some website issues, they would check and call back. As it happened, my order arrived and I was about to call them back to inform them when they called me to say my order should arrive that day. Both people I spoke to were friendly and professional. The earrings were perfect. My mum was very happy with her birthday gift. I have had jewellery from them when I have visited the store in person too. A very interesting little shop where you can see some of the jet being prepared. The staff are very knowledgeable and seem to be a big part of the whitby community.

27 October 2025
Rated 5 out of 5 stars

Great service

The service I received on line and previously in the shop has been excellent. The owner is very friendly and knowledgeable and any request is treated with care and efficiency.

16 October 2025
Rated 5 out of 5 stars

quick and easy

quick and easy, have used shop in whitby, lost an earring and able to but replacements easily. Fantastic service

16 October 2025

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