Community Fibre Reviews 

Good service from Nico when I got through to Renewals. He gave me a good discount on my new contract, including Norton which I hadn't had before. The reason I have given 4 stars is because this was my third attempt at calling Customer Service - when I tried twice yesterday late afternoon I was on hold for 15 minutes each time. Today the whole call was just under 15 minutes.

Excellent service provided by Shawn John I7028
Impressive
Thanks a lot for rescue

Gary sue / account number: f2890
He was very nice and polite and done the job very quickly and professionally
I recommend to everyone
Great conversation got the job done with in 45 minutes to an hour

Amazing service from Community fibre it was super easy just to renew my contract. No fuss whatsoever. Five stars all the way

Miley was very helpful and quick getting my broadband installed.

Has a problem with our external cabling, spoke to customer service and had two super helpful technicians out within 24 hours. Really efficient and super helpful. Thank you Ali & Siraj

Fantastic and quick service offered by Angela!!!

Just got my wifi installed today. The two individuals who installed the wifi Gabriel and Otavio were extremely friendly. Did the setup super quick and explained everything properly and answered whatever questions I had regarding the new wifi. Great customer service.
Absolute Legends.

Ty was helpful and understood my needs to run through all the possible combinations with me.

After contacting Community Fibre, Yaya and Senzo have responded professionally to all my questions and updated my contract request swiftly. They explained all my updates options and made sure that I would switch to the contract which would benefit me and my family the best. I am very happy with the service and the quality of Community Fibre as my internet provider.

Your engineers turned up at the right time very polite and clean workers ,very satisfied with job they done.Thanks.C Stow

I was helped by Jack, he was super friendly and helpful. All the staff I’ve talked to have made the installation and setting up process very smooth.

I originally spoke with a Customer Services Adviser who failed to resolve issues of concerns. I called again and Naomi answered, she was very Prifessional, listened attentively to my issues of concerns and satisfaction resolved them. I was lucky and happy to have been dealt with by Naomi.

Easy to get through on phone, immediate action and Andy on the other end knew her product.

I have contacted customer service today for some requests i had about my house internet. I spoke with Naomi and she was very helpful, quick and polite.

Alex supported me with my query and was very supportive, easy to communicate with and personable. He was diligent in explaining my query back to me as well as next steps, and what to expect going forward, which is refreshing and a true example of excellent customer service. Thank you again!

Shawn john i3552 was great, arrived promptly after notifying me of visit. Identified the issue with modem and replaced together with using another port on telephone pole for improved signal strength. Great service. Many thanks, Tony

Damon was friendly and worked quick! He was very tidy and cleaned everything away. It was overall a very positive service and a great service received all round.

Ceaser was very knowledgeable, direct and was able to help me upgrade and get all the services I required without any delay. Pleasant experience