CoinsBack Casino Reviews 

581
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 561 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the wide selection of games and the engaging gameplay available on the platform, often highlighting the variety and quality of options. Many users find the overall experience enjoyable and the site easy to navigate, frequently mentioning features like earning coins back and straightforward processes for playing and claiming. However, some customers also noted significant delays and difficulties with the redemption and payment process, with many reporting extended waiting times for winnings. Reviewers frequently reported issues with customer service, citing slow responses, unresolved problems, and a lack of direct human support. There were also mentions of account locking or verification issues, adding to the frustration for some users.

What people talk about most

Product

Customers had positive experiences with the product, praising the fun and variety of games, with many noting... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising it as a good site, fun, and... See more

User experience

Clients share positive opinions on user experience, highlighting the fun games, easy redemption process, and... See more

Payment

Consumers find payment to be ambiguous, with many reporting significant delays and difficulties in cashing... See more

Customer service

Users describe negative interactions with customer service, with many reviewers reporting that support takes... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have put 4 stars for now as I’m waiting on the redemption process. I did gift card for my first one because I figured it may be the fastest. We shall see as I’ve read some of these reviews on here a... See more

Rated 4 out of 5 stars

Coinsback is an awesome casino. They have all the good providers including my favorite Havksaw. They give you 50./. Back on every non winning spin of the houses edge. My first redeem went fine I won $... See more

Rated 4 out of 5 stars

I enjoylthe games provided, possibly could be more. It took a little too long for them to review my documents but afterwards they were quick with the payout.

Rated 4 out of 5 stars

Great site. Redemptions are a little slow (2 to 3 days) but overall I've had good experiences with them!


3.7

Average

TrustScore 3.5 out of 5

581 reviews

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3.7

All reviews

(581)

573 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I’ve had a great experience with CoinsBack. The platform is easy to use, the cashback rewards are straightforward, and everything worked exactly as expected. I appreciate how simple it is to earn rewards on purchases I was already planning to make. Customer support was responsive when I had a question, and the process felt secure and reliable. If you’re looking for an easy way to save a little extra while shopping, I’d definitely recommend giving CoinsBack a try.

16 July 2026
Rated 2 out of 5 stars

The worse platforms for payouts

I have been messaging, emailing, and hit their messenger up.. and I get back on response has to be a bit because none of my questions are getting answered. I redeemed on July 7th.. Friday would have made the 3 business day.. so Monday comes around and still nothing. So I canceled the bank transfer and redeemed
On my skrillz account... It is now Thursday the 16th and I just looked and not 1 person hit me back at all today.. this has to be one of the worse platforms to payout... I'll change this update if they do something different and can make me want to play this again

7 July 2026
Unprompted review
Rated 1 out of 5 stars

Account ID 1482105

Account ID: 1482105

Ok this is really making me upset because when I try to redeem, it say I need to complete Level 2 verification which is Address Verification, and I have already uploaded my bank statement it currently shows UNDER REVIEW. SO I can redeem until Support approved it but it's been stuck there for a month now. Support always have not been available this is getting frustrating. I've never seen such slow, response or service! Coinsback Casino, where are y'all at??

15 July 2026
Unprompted review
Rated 1 out of 5 stars

i have been fully verified for a bit…

i have been fully verified for a bit and even did the welcome package. and then sent my wife a referral link to join, she got fully verified and and made the proper purchase for me to have 20 sc unlocked for me, for the referral program. and have been waiting 12 hours in messages for them to respond on where it is. the si says i should be credited as soon as all 3 requirements are done

15 July 2026
Unprompted review
Rated 2 out of 5 stars

All I got to say is this.

All I got to say is this.

I have, or do and will play, try out and evaluate practically every sweep casino out there. It's my pass time whenever I'm at home and being retired a lot of time and money as well is spent on this. I'm a hardcore sweep casino critic and avid player with a lot of experience in their ways.

In my humble opinion coins back has one of the worst "theoretical" RTP of all the sites I play. Yes they have a huge library of slots by many prime game providers. Their not sorted by provider and your left to scroll through 2000 titles trying to find the slot you want. Which really don't matter it's blank after blank no matter the game or provider you choose to play from my experience.I don't recommend them if enjoyment and a good chance of winning is your goal.

My theory is the coin back is subtracted from the RTP that the games should "theoretically" pay out to begin with. And then some infact.

へ‿(ツ)‿ㄏ All I got to say. Not good.

15 July 2026
Unprompted review
Rated 1 out of 5 stars

Just aweful still going through it now…

Just aweful still going through it now I deposited that had no delays on receiving my fund and it was instant too ask them but when I won it up to 100 I figured that’s the normal minimum and it’s still pending and it’s been hours no response to any emails chat is very cryptic and misleading and terminated chat dozens of time after saying something weird and eerie like there waiting for the police to get me or something it’s ridiculous no one can tell me what’s wrong so I can fix it o just want my money so I can delete this account never again

15 July 2026
Unprompted review
Rated 5 out of 5 stars

CoinsBack Casino is the fricken best

So unfortunately I have to add to the extremely good review I've given below. Because I have had absolutely no activity on my redemption and I have been told that all my documents and everything had been approved and verified. Yet nothing. There's plenty of casinos that will process a redemption in a very prompt manner. So there's absolutely no excuse for it to be this long. I'm really sucks because this casinos really fun to play it and hopefully it'll be resolved soon and I can end this review in a positive note but it's not looking that way

CoinsBack Casino is the fricken best! It's the only casino that gives back when you play. Every spin you get something back. Games are fair. I just did my 1st redemption. So 🤞they follow redemption regulations. If so Coinsback casino is truly the only place to deposit, play and win.

I just have to add. The customer service is extremely professional and courteous. Very patient. Answered all my ridiculous questions about the redemption process. This casino seriously sets the standard of excellence. Now I just wait for the deposit to hit the bank🤞🤞

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Took a little while for my proof of…

Took a little while for my proof of address to be reviewed had to finally reach out to support via email, but once I done that the next day i was verified and able to redeem. Once the redemption is approved and processed I'll update my review with the timeframe for redemptions

15 July 2026

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