They stole 600 dollars worth of btc and this was long ago worth 1000s now complete scam and stay away this is easy to check they went into foreclosure in one country and popped up in another while the... See more
CoinLoan
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They reduced the withdrawal limit to 5000$/day in July 2022. They send weekly newsletters and multiple emails per week, yet they "forgot" to notify users about this change. The new limit also means... See more
Company replied
In case you haven't heard, they went bankrupt because they stole from all their clients in a huge ponzi scheme. Now we are all stuck in a bankruptcy case that's had our crypto frozen since May 2023 an... See more
I have used CoinLoan for 6 months now. I store all my crypto here and use high interest accounts. Excellent customer service and no hidden fees outside unfavorable currency exchange quotes for lar... See more
Company replied
Company details
Written by the company
CoinLoan is a crypto lending platform. We allow to borrow crypto-backed loans and earn interest on different assets.
Contact info
Lastekodu 25-38, 10113, Tallinn, Estonia
- +372 634 6411
- support@coinloan.io
- coinloan.io
You should know
There are lots of exchanges in the…
There are lots of exchanges in the cryptoworld and I decided to give an opportunity to this platform. The exchange rates are ok and it is working quite smoothly. It is true that when you deposit money it lasts a little bit longer than other platforms. I have been working with them for a week now and everything is fine. I haven’t withdrawn yet.

Reply from CoinLoan
They refused my registration for no…
They refused my registration for no reason.
When asked by email, they refuse to give explanations of any kind. Is absurd.
--UPDATE
They went with manual verification but that too was rejected.
I cannot understand why and they cannot provide it.
I also proposed to make a video call for recognition but no answer.

Reply from CoinLoan
Coinloan saved me - TWICE!
CoinLoan has been a lifesaver for me - TWICE now.
First, I was in a position where I needed some extra funds, and they made it very easy for me to get what I needed quickly after providing some crypto collateral. There were there for me in a time of need which I will never forget!
Second, I made a very bad mistake and sent a large amount of XRP to them with the WRONG destination tag. My heart dropped, knowing that losing these tokens would put me in a very bad position financially. I was here for a loan - and losing money would have been a catastrophe. Sophia and Nick on their support team immediately responded to me, showed me what happened, and advised me that it would take 7-10 business days and there may be a hold for security reasons - if they could even retrieve the XRP. I was nervously waiting, but sure enough, after about ten business days, my XRP was restored to my wallet! I can't say enough how grateful I am for Nick, Sophia, and the CoinLoan team, who helped retrieve my tokens.
Not only that - so many exchanges in this space have terrible customer service - and you usually can't even reach anybody directly. It was so refreshing that they always responded quickly! This was always via live chat, too - not email!
Thank you, CoinLoan team - you've earned a customer for life! 🙏🙌

Reply from CoinLoan
CoinLoan has been treating me well at…
CoinLoan has been treating me well at all times.
I have never experienced any problems with them and I continue trusting and being with them for the time being. Name a service that gives you 10% on USD holdings.
I hold meaningful amounts and this serves as my passive income pocket.
Amazing service, thank you!
Good thing that they raised limits again.
Coinloan requested to delete my…
Coinloan requested to delete my previous comments here with Trust pilot. However I think the community should kept up to date here!
I am very disappointed with the quality of service I receive with Coinloan.
It’s the 7th day now since my account got frozen and I am still dealing with Coinloans compliance team. Every time I sent them the requested documents they ask for additional requests. It seems that they try to gain time or that the team is unprofessional and doesn’t know how to deal with AML procedures.
The communication is very unclear and responses are very slow from the Compliance team. I have to be clear here otherwise I get accused again of sharing false information the customer support answer in a few minutes but the information are not useful.
It is clear there are rules in place for a licensed VASP company but this is the first time I get treated like that by a service provider.
I can not recommend this platform anymore to any of my colleagues or peers or customers.
I am very disappointed and hope that I will get my funds back!
For anyone dealing with significant issues with this service provider their license number in Estonia is: FVT000114 and FFA000241.

Reply from CoinLoan
helpfull
helpfull, didnt invest more because the interest/staking were to low

Reply from CoinLoan
I think coinloan did a good job in the…
I think coinloan did a good job in the risk management. If they had not done this they would be bankrupt at this time. I hope the withdrawal will raise soon, so the trust in the company and management will be approved 👍

Reply from CoinLoan
Loan App Customer Support Number…
Loan App Customer Support Number 8597.9489.58......8597948958
All Problem Solve Any Time
Loan App Customer Support Number 8597.9489.58......8597948958
All Problem Solve Any Time
Loan App Customer Support Number 8597.9489.58......8597948958
All Problem Solve Any Time
Loan App Customer Support Number 8597.9489.58......8597948958
All Problem Solve Any Time
Loan App Customer Support Number 8597.9489.58......8597948958
All Problem Solve Any Time
Loan App Customer Support Number 8597.9489.58......8597948958
All Problem Solve Any Time
Loan App Customer Support Number 8597.9489.58......8597948958
All Problem Solve Any Time
Very good platform
Very good platform, you get really a high interest on the Euro (more then 10%). Both in the app as on the website it is really easy to understand everything!!!

Reply from CoinLoan
Be careful
Be careful! Crypto is a risk investment. However, the CoinLoan makes it much worse. Be ready to pay unfair conversion rates, liquidation fees (yes you can read about them in upfront but they are still not fair). The inability of extending the loan time is not optimal either. If you are still looking for a crypto loan, check for bigger companies with better exchange rates and easier/more services.

Reply from CoinLoan
Easy UI
Easy UI, good customer service and top rates on BTC held in account

Reply from CoinLoan
Changed my mind about CoinLoan to the better
There were problems with daily limits of withdrawals, thanks to the market situation, it was lowered from 500k USD to 5k USD daily...now it was raised to 10k which is a good sign that these measures were strict, but needed and they helped to stabilize the platform before from the "bank"-run. Had not much hopes after seing Celsius and others fall, but CoinLoan seems to do the best they can and they also help me resolve my issues, they communicate quickly, so even though (especially if you are big investor) you have to think about that you will be currently able to withdraw 10k USD daily and invest accordingly..Otherwise very recommended, but do your own research and invest accordingly.

Reply from CoinLoan
Very satisfied
Very satisfied with the platform. Easy to get support/assistance on their telegram channel. They were also one of the few companies allowing users to withdraw their funds during the market downturn. Can definitely recommend!

Reply from CoinLoan
A good service
A nice transparent service to trade and borrow. Thanks for adding BNB!

Reply from CoinLoan
I have been using coinloan since February 2022
I have been using coinloan since February. I love the company developments, I love the profits I get. Support is working great, basically I have really great experience with them, can't complain

Reply from CoinLoan
Nice investment, except you can't get your money back.
They reduced the withdrawal limit to 5000$/day in July 2022. They send weekly newsletters and multiple emails per week, yet they "forgot" to notify users about this change. The new limit also means that if you'd like to withdraw let's say 50.000$, it will take 10 withdrawals and you'll pay 10 times the withdrawal fee.
The blog post announcing the change claims that they are "operating normally" and customers are their first priority. You decide.

Reply from CoinLoan
CoinLoan is not a scam as some people…
CoinLoan is not a scam as some people are saying. I've been using their platform for several years without any issues. They are fully regulated platform. The recent limit of $5k withdraw per day is frustrating but I believe they are trying to protect customers until the crypto market recovers- which I'm sure it will.

Reply from CoinLoan
Unable to withdraw my funds
Trying to withdraw my funds, but apparently now there is $5k/day limit starting yesterday. Which looks very dark after the Vauld and Celsius stories.
So if you have $1m with CoinLoan, it will take you 200 days to withdraw. Every day you’ll need to spend time AND money in gas.
They say they’re the last CeFi to limit withdrawals, however there is no problems or limits with blockchain.com or FTX.
They declare support for Ukraine on the front page and at the same time leave Ukrainian users without access to their critical funds and that’s hypocritical. Their support literally replies “you’re using the war situation”. No, it’s you who’s using the war situation.
No CoinLoan for me ever again.
Update: Despite CoinLoan's generic reply to this review, there is no understanding for the measures they're taking until all the funds have been released.

Reply from CoinLoan
Coinloan are in imminent danger of…
Coinloan are in imminent danger of collapse. Their customer support is appalling with Sofia being particularly bad. They just repeat the same thing over and over and ignore your messages completely. The lies I have been told are intolerable. They have altered my terms and conditions without agreement and without contacting me first. Stay away from Coinloan or lose all your money.
UPDATE: see the pointless reply to my review Coinloan has given below. What use is posting important information like this (with financial implications) to a blog that most customers won't know even exists? They failed to even mention it in their weekly newsletter and have still not disclosed it to their customers via email. Avoid Coinloan unless you want to lose all your money.

Reply from CoinLoan
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