CoinLoan 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They stole 600 dollars worth of btc and this was long ago worth 1000s now complete scam and stay away this is easy to check they went into foreclosure in one country and popped up in another while the... See more

Rated 1 out of 5 stars

They reduced the withdrawal limit to 5000$/day in July 2022. They send weekly newsletters and multiple emails per week, yet they "forgot" to notify users about this change. The new limit also means... See more

Company replied

Rated 1 out of 5 stars

In case you haven't heard, they went bankrupt because they stole from all their clients in a huge ponzi scheme. Now we are all stuck in a bankruptcy case that's had our crypto frozen since May 2023 an... See more

Rated 5 out of 5 stars

I have used CoinLoan for 6 months now. I store all my crypto here and use high interest accounts. Excellent customer service and no hidden fees outside unfavorable currency exchange quotes for lar... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

CoinLoan is a crypto lending platform. We allow to borrow crypto-backed loans and earn interest on different assets.


Contact info

You should know

All reviews

(322)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Advise from chinese for CoinLoan(Not People's Republic of China)

I am from Taiwan and have used nexo and others platform . There is also a download and application for preliminary CoinLoan.
Because of the inconvenience of Chinese translation and the reason of the transmission chain ERC20, it is difficult for Chinese users to operate.
CoinLoan has higher interest than the related platform and has a European legal license. Hope can pay more attention to the needs of Taiwan or Singapore? Such as Chinese in-depth translation or other chain TRC20, BEP20.
I hope that individuals can easily use CoinLoan as soon as possible and diversify the risk of assets to earn more interest. I also wish that the CionLoan platform can expand the international market and increase the scale of assets under management.

15 March 2022
Unprompted review
CoinLoan logo

Reply from CoinLoan

Hello, thanks for sharing your opinion with us. Please be informed that BSC is indeed going to be available as a transfer option on our platform soon, hope that this will make it easier for you to use our platform and will change your opinion about our service. We understand that there is always a place for growth that's why your honesty is very important to us!

Rated 5 out of 5 stars

Excellent support!

Opened both a personal and corporate account very easily... Did a mistake when onboarding and support were very responsive and solved all issues quickly. Very positive start + very good rates offered.

14 March 2022
Unprompted review
CoinLoan logo

Reply from CoinLoan

Hi Angelos, thanks for your review. It's our aim to keep our customers satisfied with our products and service and we appreciate the feedback very much 🤩

Rated 5 out of 5 stars

Verry good.

Verry good.
No problem, you can deposit money and take it back, everything is working perfect.
And you have the interest.

9 March 2022
Unprompted review
CoinLoan logo

Reply from CoinLoan

Hello Alfons, thanks for sharing your opinion with our community. We appreciate it and hope that you will continue enjoying our platform in the future as well 🙌🏼

Rated 5 out of 5 stars

Reliable Cefi with good rates

Solid CEFI platform that offers free withdrawal Crypto Currency as well good lending rates.

I've been using since 7/2021 and no issues encountered so far.

8 March 2022
Unprompted review
CoinLoan logo

Reply from CoinLoan

Thanks for your feedback, Peter. We appreciate your loyalty 🤩

Rated 5 out of 5 stars

Hallo

Hallo, everyone ,
I have a very good experience even if sometimes it was not easy first time. My language is French I think that's why. But now I have all my answers and in few minutes
Thanks

23 February 2022
Unprompted review
CoinLoan logo

Reply from CoinLoan

Hello, thanks for sharing your feedback with us. We appreciate your positive feedback about our platform and we will consider your comment regarding French 😉

Rated 5 out of 5 stars

Best platform for loans & Interest account

I have been using CoinLoan for nearly a year now and I find it to be the best among all similar products out there. Simple to use Intuitive UX + great terms for interest account. Can´t wait for the card update - will be much more eager to use it on a daily basis. Keep up the great work! It has been a completely hassle-free customer journey so far for me.

17 February 2022
Unprompted review
CoinLoan logo

Reply from CoinLoan

Hey Max, thanks for your review. We appreciate feedback from our customers, it helps us understand them better 🤗 In the meantime, don't hesitate to share your ideas and suggestions regarding our platform, in case they will arise!

Rated 5 out of 5 stars

I love coinloan been using it for more…

I love coinloan been using it for more than 6 month. Everything is easy to use, love the interest rate on my crypto. Keep doing the amazing job you've been doing guys. Excellent job.

9 February 2022
Unprompted review
CoinLoan logo

Reply from CoinLoan

Hello Leandro! We are happy that you are a part of our community. We hope that you will keep on enjoying our services in the future as well 🤗

Rated 1 out of 5 stars

Not happy at all

After submit my documents they didn't let me use the platform. I asked the support team what was the reason but they didn't gave me a clear answer.

25 January 2022
CoinLoan logo

Reply from CoinLoan

Thanks for sharing you experience. We understand you frustration and we are sorry that you feel this way. However, we have our internal policy due to which we can deny in verifying the account. The information you were expecting to receive is not to be shared publicly, as this is our internal policy.

Rated 1 out of 5 stars

BIG SCAMMERS DON’T DEPOSIT MONEY

BIG SCAMMERS DON’T DEPOSIT MONEY. USE MORE REPUTABLE INTEREST ACCOUNTS.

They tell you all about their interest rates and give you instructions to wire them money, but never include in their instructions that your money doesn’t earn interest unless you transfer it AGAIN to an interest account.

23 January 2022
CoinLoan logo

Reply from CoinLoan

Thanks for your review and sorry that you feel this way about our services. Please make sure to contact our support (support@coinloan.io) with the questions that you have and in case something in our platform is not clear to you. Let me provide you with a bit more info: similar to bank deposits, we have separated wallet and interest earning on our platform. You can withdraw and deposit funds from your wallet to external wallets or to a bank account. As for Interest account - it is there to earn interest; if you want to earn interest, you have to move funds there. In case you have any further questions, email our support at support@coinloan.io

Rated 5 out of 5 stars

A convinient and user-friendly app

I have been using the CoinLoan application for three months already (the Wallet functionality, Interest Account, and Crypto Exchange). So, I like the following things about the platform:

1) The interface is easy-to-use and intuitive. If you are a beginner in the crypto world, it will be no problem for you to figure out how the app works.

2) I had no trouble depositing and withdrawing crypto: all the transactions went through fast, without any problem.

3) The rates are more attractive than the ones at Binance and other similar platforms.

4) The support team is friendly and replies fast.

17 January 2022
Unprompted review
CoinLoan logo

Reply from CoinLoan

Hello, Fiona! Thank you for sharing your feedback with our community. We appreciate you taking the time to post such a detailed review on our platform 🤩

Rated 4 out of 5 stars

Is this app legal for USA citizens to use?

I have a question is this platform legal for USA citizens to use?

14 January 2022
Unprompted review
CoinLoan logo

Reply from CoinLoan

Hello Mario, thanks for your review! We offer our services to almost all the countries in the world. There are some countries where regulatory restrictions might apply. In order to find out if there are any restrictions in your region, you should pass KYC verification and see what features are available. In case you have any additional questions, please email us at support@coinloan.io

Rated 5 out of 5 stars

GREAT APP.....I’ve been using CoinLoan for 6 months…

I’ve been using CoinLoan for 6 months and love it. Interest is awesome and compounded daily. Customer service is excellent and app is easy to use. Another big plus for me is the exchange includes XRP and they also pay interest on it. Thanx CoinLoan.

10 January 2022
Unprompted review
CoinLoan logo

Reply from CoinLoan

Hello Elliot! Thanks for your review. We are glad that you are enjoying our platform 🤗

Rated 5 out of 5 stars

So far so good

So far so good, deposited, got a loan approved quickly and bank wired to my account in a few days. Platform looks professional and easy to understand and use. The loan terms are competitive.

Once loan is closed and collateral released and dealings are done will write an updated review.

3 January 2022
Unprompted review
CoinLoan logo

Reply from CoinLoan

Hello Ivan, thanks for your nice words about our platform and welcome to our community! We hope that you will continue enjoying our platform.🤩

Rated 1 out of 5 stars

The platform blocks funds for without good reason. Register you complain with the Estonian authorities.

The platform compliance checks blocks funds for 2 weeks without good reason.
To all readers of my review, you can register your complain with the Estonian authorities. Use the google search 'When should I contact Finantsinspektsioon?
Making a complaint' and register your complain as Trustpilot doesn't allow me sharing the link.

The support team is useless as they can't help clients regarding any queries. During my interaction with the support team they repeat the response 10 times without any valuable feedback. Customer service at its worst. The support team doesn't know how to formally register a complain with the platforms regulator. After finding the information myself the support agent can not confirm the regulating agency. He kept on repeating the same sentence that "we are a legal entity". That is all a customer can get from support service.

31 December 2021
Unprompted review
CoinLoan logo

Reply from CoinLoan

We are sorry that you felt so frustrated to share false information about platform. Please email our support team if you have an ongoing compliance investigation and ask about the status of it.

Rated 5 out of 5 stars

The perfect savings platform

The perfect savings platform. I use it as a savings account (with separate private and corporate accounts) - it is the only account I have found offering a Euro-pegged "stable coin" (cEUR ), and allowing both private and corporate accounts. Interest rates are currently 10.3% for their EUR coins. I only use it for earning interest and exchanging crypto/on-ramp - I have not yet used it for getting loans myself. The sign-up is very smooth, they have a good helpdesk. The coin/token selection is not huge, but they have most major ones and USDC/USDT/TUSD/EUR stable coins. They have their own token CLT you can hold to get higher interest. They also allow exchanging within the platform, and free crypto withdrawals on a few native blockchains.
Crypto and fiat transfers are currently free, although they can take a few hours to complete (they bundle transactions together to avoid high fees). Bank transfers with SEPA both ways are executed within 1 day, so you can use it just like a savings account (with 10% interest). It is also a very convenient on-ramp, although they only allow crypto withdrawals on
No lock-up times - funds are released from the interest accounts within minutes. As with all similar platforms, there is no bank guarantee, but they are insured - DYOR :-).

30 December 2021
Unprompted review
CoinLoan logo

Reply from CoinLoan

Hello Coinloaner! Thanks for your 5-star rating and such a detailed review of our platform. Hope that you will continue enjoying it. You can always raise your interest rates by staking CLT 😉

Rated 5 out of 5 stars

It is an amazing fintech

It is an amazing fintech, that give great rewards every month.

Until today i am tottally confident with coinloan.

24 December 2021
Unprompted review
CoinLoan logo

Reply from CoinLoan

Hello Luis, thanks for your review. It's great to know that you are enjoying our platform. 🤩

Rated 4 out of 5 stars

I am using the platform a few weeks now…

I am using the platform a few weeks now and have only experience with the android app. What I have noticed so far;
- a very active and friendly support team
- competitive interest rates
- loyalty program needs to be revised.
- a filter is needed for different kinds of crypto and categories.

24 December 2021
Unprompted review
CoinLoan logo

Reply from CoinLoan

Hi Richard, thanks for sharing your feedback with our community. We can't share much here, but our loyalty program is already being reviewed and we agree that filters are a must. We are working on that 😌

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look