Terrible situation , holding funds , no ability to transfer out . Now website is down . No accountability , no one responding via support or email . Absolutely disgraceful conduct . Surya Chowdhury( c... See more
CoinField
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See what reviewers are saying
Do not use. They won't process your withdrawals. I have been waiting for 1 year for my xrp withdrawals still in its authorization state. Support is no longer responding. They have suspended everyone's... See more
The whole company is high risk!!! I have many many emails requesting my money and waiting for my withdraw. They are just giving excuses. Corrupted people and company. I will the... See more
Worked fine in the beginning. Then troubles started with trying to withdraw funds. Response from support always the same "Technical issues...trying to resolve". NOW...as of 2 days ago (Aug 31, 2023)... See more
Company details
Written by the company
Based in Estonia, #CoinField is the easiest way to Buy/Sell #Bitcoin and other #cryptocurrencies in 100 countries! Discussion Group: https://t.me/CoinFieldCHAT
Contact info
Metalli 3, 10615, Tallinn, Estonia
- support247@coinfield.com
- coinfield.com
You should know
Coinfield its fine
Coinfield its fine, not the best user experience but they have many coins available and fees are acceptable.
very nice trust company
reliable exchange and convenient…
reliable exchange and convenient payment methods
Very nice service!
I had an experience to make some partnership with this service. Everything was fast and clear. Thanks.

Reply from CoinField
Good app but No response from customer…
Good app but No response from customer service or their chatbot. I have a problem where funds have gone to the wrong destination tag but the right wallet address and can’t seem to get any contact from any one at support even though I have emailed and have a ticket open
Update - customer services have been in touch and resolved my issue. I am very pleased with the outcome and the speed in which it was dealt with once they acknowledged the issue.

Reply from CoinField
User friendly interface
User friendly interface, and very comfortable advanced trading option! Have not yet used the app, but desktop version is quiet comfortable and fast!

Reply from CoinField
They won’t let me withdraw
I opened an account two days ago. I deposited eth in order to buy $GLM. I withdrew it to my ledger Nano S, but it never arrived. I looked in the block explorer and it was never submitted. It’s just been pending I’m their system for four days now. I contacted customer support three times already, but it’s just crickets. Extremely bad experience.

Reply from CoinField
worst ever
worst ever. they dont answer when you wanna witdraw your money. They are putting limits volum on crypto so you can not sell it

Reply from CoinField
Worst exchange in the world
Worst exchange in the world.
These people dared to freeze my account with over 3.5 Bitcoin in it. They told me I was doing arbitrage and that my account was suspended because I violated their terms. When I asked them to give me my Bitcoin back their answer was that it wasn’t possible due to regulations. What kind BS is this? I swear I’m flying from Canada to Estonia and will walk into their office and make them give me my money

Reply from CoinField
SCAM!!!!!!!
SCAM!!!!!!!! AVOID at all costs. They took my 80,000 XRP and won’t give it back. It never showed up in my account after I deposited it. Customer service won’t reply. It’s been four weeks. They literally just stole my life savings.

Reply from CoinField
AVOID AT ALL COSTS!
AVOID AT ALL COSTS!!
very bad experience with them, no clear message in prohibited section of terms and conditions which are available to look at before withdrawing XRP. apparently arbitrage is prohibited on their platform.... no idea why... no other platforms prohibit this, its a normal commonly used way of trading and i've had my account suspended, the thing is where it gets bad is the fact that they've already told me what the issue was they've promised my funds back but they are with holding my money for an unlimited period of time giving me no indication of when their "investigation is complete" they've already told me its arbitrage but their excuse is they are still "investigating" which is apparently why they can't give my money back. my XRP is locked onto the account with no end in site i am being told this mysterious pointless investigation could take WEEKS i've looked at other reviews on here and them also seem to have taken weeks, my XRP is declining in price and they are refusing to let me withdraw funds. IF YOUR ACCOUNT GET LOCKED FOR AY REASON NO MATTER IF THEY FIND THE CAUSE OR NOT YOU WILL HAVE YOUR ACCOUNT LOCKED FOR WEEKS. i put all my investments into this and i now have nothing.
-----will update when my funds are released--------
i'd also recommend everyone to be aware of fake reviews as its not difficult for a company to make them and boost themselves on trust pilot.... check their accounts and total reviews, if they haven't written many reviews or used the account much or have funny names they're likely to be fake
Just an update on the reply, yes they were 12 hour withdrawal delays but this is not what the trust pilot review was about! In their terms ans conditions before withdrawing it does not specify arbitrage at all whatsoever! It only says you can’t take advantage of a technical glitch, and then they said i was taking advantage of a technical glitch doing arbitrage. The whole trust pilot review was about them holding my xrp withdrawals for well over a week!! They only sorted it out when i kept hagling them on twitter and commenting on all their posts about unblocking my withdrawals for xrp and i had loads of other people agreeing with me with the same problem!! Take a look people are still having the same problems. Im not going to let them reply to my trust pilot review completely lying they talk a lot of bs and avoid the problems ams comment on little things like the 12 hour withdrawal which wasnt nearly as bad as holding all my money for over a week! I emailed them everyday i commented on all their posts on twitter everyday. It made them release my money quicker so if you have the same problem do the same!!

Reply from CoinField
They will freeze your account for weeks without help
Do not use this all, sounds like i’ve had the same situation as some one else on here. They do not want you to profit from using any form of trading, as soon as i started making some profit they blocked my account and said i was apparently “taking advantage of a technical glitch” i cannot withdraw £560 worth of xrp which has now depleted to £530… i have emailed customer support and they just say they’ve prioritize me and are investigating because it’s arbitrage which is apparently banned on their platform, however before i withdraw i have looked at their terms and conditions read through them and specifically read over many times the “prohibited” part which does not mention anything about arbitrage, for those who don’t know arbitrage is buying crypto on one exchange platform and selling on another because they have different exchange rates, its not morally wrong its not illegal and its not taking money out of anyones pockets, its simply closing the gab in the market between two different exchanges. Apparently this is now prohibited and they’ve frozen my account while my xrp is slowly going down and they’ve told me this could take weeks, one of the other reviews had taken 3 weeks on here and there’s nothing to investigate, they told me its clearly arbitrage which they don’t allow so i dont know ehat the “investigation” is for. They just wont release my funds and anything could happen to my hard earned investments while its still in crypto and theres nothing i can do to withdraw it. The fact they tried to tell me i’m taking advantage of some kind of technical glitch sounds very illegal to me, hoe am i supposed to know there is a technical glitch? And it doesn't even make sense people put their crypto up for x about and people buy it at that amount. There’s no technical glitch very dodgy site no help from customer support other than “we have to wait till the investigation is complete which could take weeks”

Reply from CoinField
Fantastic app
Disappointing until now. Will update
Made a deposit using faster payments and I’m still waiting to get the money. My bank said everything was processed on their end but CoinField says they haven’t received a payment. Just provided them with a tracking reference from my bank. I’ll update soon
They have first class asset's and…
They have first class asset's and favourable in trading
Initially no problems
Initially no problems, but a recent deposit using the Faster Payment service is yet to show in my account and this is 5 days after the deposit was made.
Have tried to contact support but have had no resolution as of yet.
You basically have my money and are sitting on it! This is basically theft! The Faster Payment method to other exchanges is pretty much in my account within hours and fully tradeable.
Please sort this!!!!
Update:
Still not sorted, it's now coming up to a week since the deposit was made.
They are incredibly slow at responding too!
Good & trusted Cryptocurrency exchange
Everything is working very well & i don't have any bad experience so far. Believe me , CoinField is great platform 🔥

Reply from CoinField
Absolutely disappointing, but willing to improve, obviously
Everything works well, until you request a withdrawal of your funds to a bank-account. They are not able (or better say willing) to setup instant-withdrawal to a credit/debit card, which other exchanges offer, and withdrawal to a bank account is absolutely ridiculous. I am waiting now since 3 days, that my withdrawal get "approved" by these guys there.
Customer-service-email you can forget, as no answer (they say there, that they have lots of service-requests, what I can imagine, considering their behaviour).
Best is contact them through social-media (twitter), there they respond at least, but they are just stonewaling, tell you, they informed the people in charge already and they are working on it and lots of other blahblahblah, buy actually nothing happens.
If you have funds there, its highly recommended to move it to another exchange or hardware-wallet (at least withdraw cryptos does work still) as, how I see it right now, withdraw FIAT there is a nightmare/never ending story.
Oh, and btw. they complain about the negative ratings here, that those are not justified, but if so, why you guys don`t simple answer here? Must have a reason that you hide?
I am willing, to update my review here, in case, that there will be satisfying response from coinfield, so far, I cannot see anything happening (I also suggested to them, to cancel the withdrawal, what you cannot do by yourself!!!, so that I can move my funds to another provider, so far, nothing).
I also contacted my legal advisor already in this case, so that he can take action, if they are still continue to play their games here.
And forgot to mention: as a XRP-holder, one is entitled to the Fare/Songbird airdrop according to the snapshot-date, I got an email from them month ago, that I am on their list of clients who will be included on this, but due to the practice they show now, I am not so sure about this anymore, and it would be very surprising for me, to receive anything here.
Another day and things get worse. Still no any response (as expected) and another issue happened: I sent tokens to a hw-wallet and those tokens so far did not arrive at the destination. I did the same transfer to the same destination several times before in the same way, and the transaction was settled basically immediately, but the last one did not yet arrived since yesterday, and frankly speaking, I dont expect, that those will ever arrive.
Meanwhile: no response from support, no response on social media, nothing, these guys just don`t care about their customers.
Absolutely disappointing how these people operate.
Update:
Got respond from coinfield, where you "don`t see any email-inquiry unresponded"? It is unresponded since last week Tuesday, check the ticket: Ticket 938906 and release the payment to me and also process the transfer of the other tokens (you show,that its processed, but never arrived, so you guys have some serious issues there!).
I don`t want to see another blahblahblah respond from you guys, I want to see my problems fixed!
You got my personal data also through DM on social media guys, don`t play stupid. I also responded to the email, you finally, after almost 1 week!!!! sent. I just ask you, to do what you claim to be your "service" not more, not less. Just process the withdrawal and also check, where the remaining tokens are, which I sent to another wallet (actually one, where I sent before, until last week, the transfer was processed within minutes, this time from Friday until now, the transfer did NOT ARRIVE at the other wallet-address, even it shows you guys processed it, I guess, I those got lost in your network-nirvana?
Don`t take me wrong, I write those reviews, which are obviously not in your favour, so that you understand your flaws and that you should do better and take care your existing clients. It`s nice FOR YOU and your shareholders, that you got obviously bought by another company (i.e. you guys got quite a nice amount of money flowing in) and that you have "changes in your whole organisation-structure" but you should not forget your customers, as those are the ones, that made it possible that some big-heads in the industry got interested in you guys, but it seems, that you don`t care too much about that, don`t you? I don`t want to get an email from your guys, where you say that you "will handle the transaction asap" I want to have it done.
Update:
Finally Coinfield could resolve the issue, thanks here to Adil for his personal effort, his support is the reason, why I updated to 3 stars from 1. But anyway, still some critics: the reason, for the delay of the payment-processing was, acc. to the info I got, that the ONE people in charge was on sickleave. Guys, considering you have more than a handfull clients, you should think about increase your headcount.

Reply from CoinField
Everything worked great.
It is very convenient and understandable even for beginners, there are many auxiliary tools for technical analysis. New coins are constantly being listed. And I consider it the most secure and stable exchange from hacker attacks.

Reply from CoinField
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