CoinCorner Reviews 943

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Scam company Purchased some bitcoin, no problem letting me deposit, what a surprise. But when I want to send to my ledger address account suspended. I Made contact four days ago and althoug... See more

Rated 5 out of 5 stars

By far my favourite exchange in the UK - genuine company and good people - particularly compared to alot of the faceless casinos out there constantly shilling their altcoin collection! Easy to use int... See more

Company replied

Rated 5 out of 5 stars

Had a couple of queries re using the platform when I first got my account set up, had a reply within the day every time and my questions were soon answered. The platform is nicely laid out and not com... See more

Company replied

Rated 5 out of 5 stars

Ive been a CoinCorner follower for a while. I found their good humour and down to earth approach quite attractive, compared to a lot of crypto related messaging. I finally got an account, by default,... See more

Company replied

You should know

3.3

Average

TrustScore 3.5 out of 5

943 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 14% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Policy Breach

Policy Breach – Investor Warning.

After receiving complimentary market analysis for several months, my client advisor introduced what was described as an exclusive private syndicate trade opportunity. Participation required a minimum investment of $15,000, and based on the trust that had been built over time, I decided to proceed.

For approximately six weeks, I received detailed PDF reports indicating that my investment was performing exceptionally well. The documents showed consistent growth and reinforced my confidence in the opportunity. Then, without warning, all communication stopped.

Seeking answers, I contacted a colleague who had originally mentioned the advisor. To my surprise, she admitted that she had only met him once and had never personally invested with him. The realization was devastating.

Rather than spending months chasing unresponsive individuals, I began researching firms that specialized in digital asset recovery. That's when I came across LockeRidge Intl. Unlike many services that promised guaranteed results, their team was transparent from the beginning. During the initial consultation, they clearly explained the risks, limitations, and realistic recovery prospects.

After reviewing my transaction records, wallet addresses, and transaction hashes, their investigators traced the movement of funds through multiple cryptocurrency mixers and eventually to a centralized exchange operating under international compliance standards. They did not make unrealistic promises or claim special powers. Instead, they compiled forensic evidence, prepared a legal notice, and filed a civil claim on my behalf.

Several weeks later, the exchange froze the remaining assets connected to the transactions. As a result, I was able to recover approximately 70% of my lost funds.

11 June 2026
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company

Purchased some bitcoin, no problem letting me deposit, what a surprise.

But when I want to send to my ledger address account suspended. I Made contact four days ago and although I had a response very quickly saying they will hone I am yet to have any more contact

I have emailed and called myself but nothing. And no phone support.

Soon as I get my btc moved (if I do) then I will delete the app and never use again.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

I thought CoinCorner was a company at…

I thought CoinCorner was a company at first.

* They made it easy to sign up for CoinCorner.

* The CoinCorner website was simple to use.

* My small purchases with CoinCorner worked fine.

Then I put a lot of money into CoinCorner twenty-three thousand six hundred pounds.

That was when the problems with CoinCorner started.

The bank that CoinCorner works with froze my money in CoinCorner.

Two weeks passed and I did not get my money back from CoinCorner.

I tried to contact CoinCorners customer service they just sent me automated messages from CoinCorner.

They stopped talking to me about my money in CoinCorner.

This made me very upset about CoinCorner.

I wrote a review on Trustpilot about CoinCorner. Then CoinCorner closed my account with CoinCorner.

My twenty-three thousand six hundred pounds, which my family was saving for emergencies just disappeared from CoinCorner.

I could not sleep, thinking I would never see that money from CoinCorner again.

One night I was reading Trustpilot reviews saw a mention of P★maAdvisory.

I had nothing to lose so I contacted P★maAdvisory.

In one day P★maAdvisory found out what happened to my twenty-three thousand six hundred pounds in CoinCorner. Helped the bank return it to me.

I got all my money back from CoinCorner.

I was so relieved that I cried about getting my money from CoinCorner.

My experience with CoinCorner was terrible.

CoinCorner might seem okay if you are just using CoinCorner for transactions.

If something goes wrong with CoinCorner they will not help you with CoinCorner.

I would never use CoinCorner again for anything.

The only good thing that happened was finding P★maAdvisory.

P★maAdvisory helped me get my twenty-three thousand six hundred pounds from CoinCorner.

P★maAdvisory saved me from a lot of stress about CoinCorner.

If you are having trouble with your money, in CoinCorner. Feel like no one is helping you.

Maybe you can find help from P★maAdvisory, someone who understands what you are going through with CoinCorner.

7 April 2026
Unprompted review
Rated 3 out of 5 stars

Proceed to Quick VIP .. #Reliable #Better

The overall experience feels less polished than expected, with an interface that can be confusing and outdated in certain areas. Transactions and verification processes may also take longer than anticipated, which can be frustrating during active use. Some features lack clear explanations, making it harder for newer users to navigate the platform confidently. In addition, customer support responses can be slow, leaving issues unresolved for longer than they should be.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Great support system.

Great support system here, very fast and understanding unlike the other big centralized exchanges. Transactions are also surprisingly fast, my bank deposit took a couple minutes, and once my phone number issue was fixed my bitcoin withdrawal also took under 5 minutes. For UK people struggling to buy Bitcoin, this is very much recommended!

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company!

Crypto newbie - Ross and the team at CoinCorner couldn't have been more supportive. Answered my questions and held my hand when the wheels fell off!

Would give them 6 stars if I could.

9 April 2026
Unprompted review
Rated 2 out of 5 stars

Poor Website and Fees

Good Points
No problems receiving payments to bank so far.

Bad points
Web site not intuitive to use. Transfering & Exchanging Bitcoin to £ is Intuitive. Figuring out how to get £ into bank account was not easy.

They don't take 1% as claimed because they dont use the real exchange rates of Bitcoin, they use a much lower price which means they take 2.2% which is far too high. Based on actual use.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE COINCORNER, RUBBISH SERVICE AND HOLD YOUR MONEY

So after making a deposit over 2 weeks ago coincorners banking partner has decided to sit on the funds and not put it in my account or issue a refund. Customer services seemed to have washed their hands of this and not really what happens to clients money. If they did then it would have been sorted by now.If you read this then I suggest you use a different payment platform because they are rubbish and provide zero support for you as a client. Pick another like coinbase or Ramp, at least they get things sorted quickly and don’t ignore you.
In writing this review they have chosen to close my account.
DO NOT USE THIS PLATFORM!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Had a couple of queries re using the…

Had a couple of queries re using the platform when I first got my account set up, had a reply within the day every time and my questions were soon answered. The platform is nicely laid out and not complicated and has everything you need to load funds/buy & sell/withdraw funds/withdraw BTC onchain or via lightning. Great to have a UK based bitcoin company.

28 October 2025
Unprompted review
CoinCorner logo

Reply from CoinCorner

Hi Harold,

Thanks for leaving a review! We're delighted to see that you find our interface simple and easy to use, and that you have been satisfied with the assistance provided by our support team when they've been needed.

We look forward to seeing you back using the platform again soon!

CoinCorner

Rated 5 out of 5 stars

Always a superb experience with…

Always a superb experience with CoinCorner customer service. Super efficient company run by real people. Such a welcome change!

10 September 2025
Unprompted review
CoinCorner logo

Reply from CoinCorner

Hi Cat,

Thanks for leaving a review, it's always great to get such good feedback on our service and we hope to see you back using the platform again soon.

CoinCorner

Rated 5 out of 5 stars

Been with CoinCorner for well over a…

Been with CoinCorner for well over a year now. All I can say is that, in a world I wasn't familiar with - BTC - their customer service is second to none! My investment feels secure with them, and yes I KNOW! FSA, before you tell me 100 times it could all vanish tomorrow. I KNOW the risks. I heard of CoinCorner from someone on YouTube and decided to go with them. I am very happy I did.

21 July 2025
Unprompted review
CoinCorner logo

Reply from CoinCorner

Hi Peter,

Thanks for leaving a review! We're delighted to hear that you are so happy with the customer service provided by the team and we'll be sure to let them know. We hope to see you back using CoinCorner again in the future.

CoinCorner

Rated 1 out of 5 stars

This company is a disaster

This company is a disaster. It took their banking partner Barclays days to process my bank transfer.
CoinCorner support is none existent no reply to emails or the online bot. It takes two days at least to email queries answered or worse in some case.
After finally managing to process my deposit they withdrew the Send facility so I cannot remove or send on funds.
Keep well away from them they are a disaster.

7 July 2025
Unprompted review
CoinCorner logo

Reply from CoinCorner

Hi Richard,

Sorry to see that you haven't had a good experience using CoinCorner.

Having looked into your experience, it looks like the issue was that our banking partner were conducting transaction monitoring checks on your deposit which unfortunately we cannot do anything to speed up. Our bank are required to complete these checks, and as much as we wish we were able to assist to speed this up it isn't something that is in our control.

The restriction placed on your BTC withdrawals was due to our security processes so the team could give you a quick security call before fully enabling the functionality and, while we appreciate this may seem inconvenient to some users, I can see our customer support team were quick to respond to all queries relating to this and complete the call once back in the office after a long weekend caused by a bank holiday here on the Isle of Man.

It is disappointing to see you have a bad experience using CoinCorner, but I hope that provides some context as to the reason for the issues you've mentioned.

CoinCorner

Rated 5 out of 5 stars

Good customer service

Initially had problems with account creation but Ross on customer service sorted it out, thanks to Ross.

30 June 2025
Unprompted review
CoinCorner logo

Reply from CoinCorner

Hello,

Thanks for leaving a 5* review, it's great to see you were happy with the customer service given and we'll be sure to let them know.

CoinCorner

Rated 5 out of 5 stars

CoinCorner Support #1

CoinCorner is not only a great platform, but their customer support is the best in the Crypto space - shoutout to Ross who always deals with my issues quickly and effectively!

30 June 2025
Unprompted review
CoinCorner logo

Reply from CoinCorner

Hi Joseph,

Thanks for leaving a 5* review! Our customer service team will be very happy to hear that you believe they are the best in the crypto space and we'll make sure we let them know you were happy with the service they provided.

CoinCorner

Rated 4 out of 5 stars

Happy to be here :))

Wow ! Lucky to have made the descision to open an account here ! Full service from multiple transfer over exchange to real money (bank) functions !
Just one hint : The SAT-function is a little hidden, it is in the settings page. Maybe better to put this among the other transfer stuff ?
Looking foreward to a great future !

20 June 2025
Unprompted review
CoinCorner logo

Reply from CoinCorner

Hello,

Thanks for leaving a review, it's great to see you're happy with CoinCorner! We'll make sure your feedback reaches the team for consideration.

We're looking forward to welcoming you back to the platform in the future!

CoinCorner

Rated 5 out of 5 stars

Great company

Great company, on hand service and swift replies when I need it. Troy has been excellent replying to anything I need at any time of day, rose has been a great help too.

9 June 2025
Unprompted review
CoinCorner logo

Reply from CoinCorner

Hi Andrew,

Thanks for leaving a 5* review! It's great to see you are happy with CoinCorner and the service provided by our business development team, we'll be sure to pass your feedback on.

CoinCorner

Rated 1 out of 5 stars

They just sit on your money for _days_…

They just sit on your money for _days_ and won't tell you why.
They say they don't have enough staff to carry out their due diligence checks... but in the mean time of course they're earning interest on your money.
No reason. No communication. They say fast payments from their 'e-money' account to your bank account happen same-day... but it regularly takes 3, 4 or 5 days. Absolutely outrageous.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

It's just the fact nothing is a problem…

It's just the fact nothing is a problem with the Coincorner team everything is sorted super fast that's one reason i love them and the fees are superb that is reason two but most of all the app is easy to use and the team are so nice and friendly keep up the good work team Coincorner

20 February 2025
Unprompted review
CoinCorner logo

Reply from CoinCorner

Hi Jason,

Thanks for leaving a 5* review! We're delighted to see you are such a fan of CoinCorner and the service we provide, and we hope to see you back on the platform soon.

CoinCorner

Rated 5 out of 5 stars

Excellent customer support.

19 February 2025
Unprompted review
CoinCorner logo

Reply from CoinCorner

Hello,

Thanks for leaving a 5* review, it's great to see that you're happy with the support our team provided!

CoinCorner

Rated 5 out of 5 stars

Easy to setup

Easy to setup, great comms/service and easy to setup a regular bitcoin purchase

13 February 2025
Unprompted review
CoinCorner logo

Reply from CoinCorner

Hi Tom,

Thanks for leaving a 5* review! We aim to make our platform simple and easy to use, so it's great to see that you found it exactly that. We hope to see you back using us again in the future.

CoinCorner

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look