I ordered this foldable mountain bike with dual suspension and mechanical disc breaks. Assembly was straight forward with clear instructions. Excellent quality product and sturdy construction. On the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Even after 2 fully damaged deliveries…
Even after 2 fully damaged deliveries they were kind enough to offer me a full refund. :)
The bicycle is pretty
The bicycle is pretty, it's just like descrived just what I wanted
Great company!
I ordered a product from Cncest and had a problem with my payment. I emailed right away and they fixed it for me. It's nice to have a real person help you right away when you have a problem!
Very well
Scrittura
I recently purchased a cooktop from this website, and I couldn’t be more satisfied with the entire experience. The product itself is of excellent quality, exactly as described, and it has completely met my expectations in terms of performance and design.
What truly stood out, however, was the outstanding customer service. After the purchase, I had a few questions regarding installation and usage, and the support team was incredibly responsive, professional, and helpful. They guided me step by step, ensuring everything was clear and easy to manage.
It’s rare to find such reliable post-purchase assistance nowadays, and it really made a difference in my overall experience. I highly recommend this site not only for the quality of their products but also for their exceptional customer care.
Great service
Fast delivery of the item, and good communication with the company. Sadly, there was a problem with the item, but Cnest were excellent in dealing with this, and have promptly agreed to send us a replacement item.
Be very careful when buying
Be very careful when buying. They never dispatched my order yet claimed to and also for over a month I had to argue with them to refund my money.
Helpful customer service
I bought this chair in order to help move my very sick brother around. Sadly he died before we even got it out of the box. Anna in customer services has been very helpful and is going to sent me a returns label and a refund..
Magnifying Floor Lamp The order was processed and arrived…
The order was processed and arrived during the time frame that they said . Very good & efficient service . Would def use this company again
R Becks
Great after service
I had a slight problem with an item and they were willing to change it without question. They offered an excellent price on the item too so it really was worth using this company. The item arrived quickly too
Customer Service Experience
Customer service was very helpful in delivering the product a second time after the first one was lost in-transit.
Very fast shipping and good quality…
Very fast shipping and good quality packaging of the product.
Great CommunicationCommunication was great when we needed…
Communication was great when we needed to return our items. Support contacted us and worked with us for a satisfactory outcome!
They send you junk and you have to pay the postage to retun it back to them. No customer service whatsoever
I purchased a portable dishwasher. It arrived on time but it was broken in 3 places. The electric plug was missing a prong. The tube for the water to exit the machine had a big hole in it. The back of the machine was dented.
I reclaimed the same day with fotos of the damaged and unsuable new machine. I was told to wait for two weeks, due to the Chinese New Year. I was then asked to transfer 70 euros to pay for the postage to send me a replacement. I should keep the broken machine as decoration for my kitchen.
I then had to return the broken machine, paying almost 60 euros, to recieve a full refund. I had to invest 60 euros to send back the junk they sent me.
So just avoid this company at all costs. You write emails to a robot and end up paying on top to return their junk!!
Incredibly bad company 😕
Exceptional customer services
Exceptional customer services
Product quality was good
Received my product with no damages
Received my product with no damages. Product fit great under my sink in my shed. Easy to install. I accidentally order 2 of the tankless water heaters. Contacted customer service and they responded fast. After explaining what happened, they were great to resolve it.
If I could give 0 I would
If I could give 0 I would. Never contact that if you want to return, use credit card or PayPal and get a refund and recycle their terrible items. Hope they dissolve their company
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








