Cleopatra's Natural Reviews 

135
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the product's effectiveness, noting significant teeth whitening and stain removal, often with quick results and improved oral health. Many appreciate the product's quality, finding it easy to use without unpleasant taste, smell, or causing sensitivity. People also value the generous quantity provided, offering excellent value, and commend the good communication and service during ordering. However, some customers found the product to be quite messy during use, and a few people also reported that they did not experience any whitening effect. Additionally, some reviewers were dissatisfied with the price, considering it too high, and a small portion of people also faced issues with product delivery or receiving refunds.

What people talk about most

Product

Consumers find the product to be positive, with many reviewers expressing satisfaction and recommending it... See more

Quality

Clients share positive opinions on quality, with many reviewers stating that the product genuinely works to... See more

User experience

Customers consistently note positive experiences with user experience, finding the product effective and easy... See more

Order

Reviewers express high satisfaction with their orders, with many stating they will definitely order again due... See more

Price

Reviewers highlight ambiguous aspects of price, with many noting significant price discrepancies between... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am writing this review on behalf of my wife and myself. We are probably among the older customers of this product as we are both in our late sixties. The product whitened my wife's teeth even though... See more

Company replied

Rated 4 out of 5 stars

Easy to use, and my teeth feel and look a lot cleaner after a few weeks. Makes. Mess of my sink, but encourages me to clean it more! Lots of product per pot will last months!!

Company replied

Rated 5 out of 5 stars

This stuff genuinely works. I wanted my teeth whitened for my son's wedding but the whitening process I paid £100's for from the dentist left me in agony. I posted on a local FB group if anyone had al... See more

Rated 5 out of 5 stars

I received the product as a gift from my friend because she still had more than half of the jar left and achieved great results, so I thought, why not give it a try? I can’t comment on delivery o... See more

Company replied


Company details

  1. Cosmetic Dentist

Written by the company

Cleopatra’s Natural teeth whitening powder. Safe and innovative ingredients to maintain oral hygiene.


Contact info

4.2

Great

TrustScore 4 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(135)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I got the product as a gift

I got the product as a gift, because my friend ordered two jars, and one was more than enough for her.I've been using it by first putting my regular toothpaste on the toothbrush, and then dipping it into the powder. I used it according to the instructions, brushed for about 2-3 minutes and did that about 10 days. The difference is visible, and I'm happy with the product... Delivery was fast and free and ordering was easy. Now my mom and sister are using it too :))... Excellent product !

12 April 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi Jane,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Laura

Rated 5 out of 5 stars

I recommend this product

I recommend this product. I purchased it through their webshop but The package didnt arrive for a while, so I contacted them, and they responded by explaining that courier services were overwhelmed due to the holidays. They sent me a 15% dicount code for my next purchase which vas very kind of them. Shortly after, the package arrived, very well-packed. I followed the instructions while using it, adnd afterward, I used their siwac stick. I wasn't particularly fond of the taste of the siwac, but that's just my personal impression. it's a natural plant, so it's not the company's fault. The powder really works, I think I used it for about rwo weeks. At first, I didn't notice much of a difference, but I belive that after about 7 days of use, the results became noticeable. Now, I use it a few times a month. I'm glad I ordered their powder

7 April 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi Emily,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Laura

Rated 5 out of 5 stars

The product is not cheap but in my…

The product is not cheap but in my opinion the price is reasonable. I hope the Cleopatra team won't get angry if I mention in the review that one pack of the product is definitely enough for the whole family, so there's no need to buy more than one eventhough there's a quantity discount on the webshop. As for the product itself - it's effective and after using it I didn't notice any side effects. It's great that one of the ingredients is Salvadora Persica. I'm a botanist and love this plant and it's well known for being good for oral hygiene. The delivery was fast. I will definitely order again but only in a few months when I finish this pack :)

7 April 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi Olivia,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Laura

Rated 5 out of 5 stars

Amazing results, great product

I think this is the only product I've been satisfied with out of my last 5 purchases, and definitely the first ever that I'm happy with when it comes to teeth whitening... I found out about Cleopatra's Natural by accident while visiting a friend's house. I was the product in her bathroom and asked what it was, and she explained that she had been using it for whitening her teeth for a while and was very happy with it. I immediately ordered 2 for $55, and I'm so glad I did!! I used it according to the instructions for two weeks. After brushing, I always used the siwak stick, which I also purchased from their website. I combined the product with my regular toothpaste. Long story short, the results are amazing, and I recommend this product to everyone! I will definitely be ordering again.

6 April 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi Hayley,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Laura

Rated 5 out of 5 stars

Great product and customer support

It sounded too good to be true, but it seems that the "magic powder" really works. That's what we call it at home since it whitened all of our teeth : -) My husband was too shy to send his review in exchange for the bonus product, but I sent it and they really did send the bonus product to my address. It's nice to see that there are still companies that truly value their customers.
As for the product, it's a powder (not a toothpaste as we initially thought). Honestly, I was surprised when I opened the product and saw that it was powder inside but it wasn’t a problem for me to try it as I'm open to trying new things. To make it clear, the website clearly mentions that it's a powder but it was my mistake for missing that detail. My husband and I used the powder for a few days and it really worked... There's a lot of content in one pot , so you don't need to order two packs even though there's a discount for bulk purchases on the webshop.What more to say, the product is as described, and I'm glad we tried it! I definitely recommend Cleopatra's Natural powder.

2 April 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi Evelyn,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Laura

Rated 1 out of 5 stars

I was not satisfied with the teeth whitening product

I was not satisfied with the teeth whitening product. After using for 5 days I saw no visible improvement. Using this product also irritated my gums. I requested a refund per their 21 day refund policy and was told I would have to pay to ship it back. As they are in Croatia and I’m in the USA , it would cost prohibitive to return. I do not recommend this product.

19 March 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hello,

We’re sorry to hear that our product didn’t meet your expectations.

Please contact us at info@cleopatrasnatural.com so we can review how you used the product. We’re confident we can find a solution to help ease your dissatisfaction.

UPDATE: After reviewing your case, we noticed that the product was not used according to the instructions. It should not be applied directly to the toothbrush. Instead, toothpaste should be applied to the toothbrush first, then dipped lightly into the powder. Brushing should be done with gentle circular motions for 2–3 minutes. Noticeable results typically appear after 10–15 days of consistent use. The instructions for using the product are clearly stated on the product label as well as on our web shop.

Expecting visible whitening after only 5 days, as mentioned in your review, is unfortunately not realistic.

If you have any questions or would like further support, feel free to contact us at info@cleopatrasnatural.com — we’re happy to help.

Kind regards,
Annie

Rated 1 out of 5 stars

Made no difference at all

I really wanted this to work, but it made absolutely no difference whatsoever.
I bought directly from their website (to avoid fakes/copies), so it was definitely this product.
I used it every day, twice a day for two weeks. After one week of no difference I tried harder, scrubbing harder and making sure I used it for at least three minutes each time. Absolutely no results at all! I’m thinking the reviews on their website must be fake. My teeth are shiny and smooth, a little more sensitive, but no difference in colour whatsoever. I’m now just hoping it hasn’t damaged my enamel as some other people have reported.
Don’t waste your money and time with this!

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend! The product is as described and has an effect on whitening teeth. I didn't experience any negative changes after using it.. Besides whitening, my breath is fresher after brushing with the powder. The powder is black and odorless, and there's a lot of product in one pot.

30 March 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi Amelie,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Laura

Rated 5 out of 5 stars

Bought the bundle pack, powder+siwak+toothbrush

The powder really whitens teeth by a few shades (I'm only on the 3rd day of use and already see changes), the toothbrush is just a regular one and maybe a bit overpriced for a regular brush. I didn't even know siwak existed and I'm glad I tried it. Its a very interesting combination for oral hygiene. I recommend it !!

15 March 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi Gabriella,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Laura

Rated 1 out of 5 stars

Disappointed

This is my original review, but keep reading:

I bought this from the company. I don't know how people say they got the hang of it. Black powder all over the sink, even under my nails. What a mess. I will never know if it works because I'm not using it anymore. I regret buying it.

After the company reaching out to me, I got this response, which explains all of the positive reviews:

Thank you for your feedback - we’re here to help!

Just like with any other product in the world, some people love it, and others don’t. On our webshop, it's clearly stated that the product is a black powder. And we truly agree with you – it can be a bit tricky to handle at first, as it's prone to spilling and can leave black marks in the sink.

The product should be used by applying regular toothpaste to your toothbrush (always a manual one, never electric due to the vibrations), and then dipping that toothbrush with toothpaste into the powder. The powder should stick to the toothpaste, which should prevent it from scattering around. However, we completely understand if you expected a different type of product or application, so our team is willing to offer a full refund in exchange for removing the review.

We absolutely respect freedom of speech, but we believe that a negative Trustpilot rating is quite harmful to our business and gives potential customers the wrong impression about our product - even though we make a real effort to resolve every issue and ensure customer satisfaction on an individual level.

Yes, the product is a bit messier, but that raw, natural form is exactly what makes it special. It’s 100% natural, and the only downside is that it requires a bit more careful handling.

We’d like to know if you would be open to removing the review in exchange for a full refund? The choice is entirely yours, and we hope you can also understand our position as sellers – all product details are clearly and transparently stated on our website and visible to customers before purchase.

Please let us know your decision.

30 March 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hello Penelope,

We don’t see anything problematic in our response. Customer satisfaction is extremely important to us, and we reached out to you immediately after your review to try and resolve the situation and make sure you're satisfied, even though you weren’t happy with our product.

You gave a one-star rating because you used an electric toothbrush and the powder scattered, even though it’s clearly recommended to use the product with a manual toothbrush. So essentially, you're leaving a negative review without properly trying the product or using it as instructed — and now you’re also criticizing the fact that we contacted you and made a genuine effort to help.

On top of that, you're discrediting the Trustpilot platform itself by claiming the reviews are not authentic.

With all due respect — lucky is the company you choose to skip.

Kind regards,
Laura

Rated 5 out of 5 stars

Love this stuff!

OMG I love this stuff. My teeth whitened up at least by four shades. It just took all of the tea and coffee stains off and made a huge difference. There was no sensitivity at all, no bad taste. You didn’t even know you were using it except for the dark color. I have recommended it to all of my family and friends. You will not be disappointed.

9 March 2025
Unprompted review
Rated 5 out of 5 stars

I overheard two ladies talking about…

I overheard two ladies talking about this product on public transport,which led me to order it from their webshop. The delivery was free. I used it according to the instructions,and the results are excellent ! The product needs to be handled carefully as it's in powder form,and it's definitely better to use a regular toothbrush instead of an electric one. The box contains enough product for the whole family. Highly recommend!

11 March 2025
Unprompted review
Rated 5 out of 5 stars

I bought the product based on a…

I bought the product based on a recommendation and I'm thrilled with results. I used it for 10 days twice a daay and after that I continued using once a day. I noticed the first results after the second or third use. At first the product is a bit tryckt to use beacuse it's a powder, but you get used to it quickly. I didn't notice any side effects, which is why I'm writing this review. I previously used Crest strips that also whitened my teeth, but made my teeth hypersensitive. That's not the case with this product and that's why i I'm giving it 5 stars. The costumer service was OK. They respond to questions very quickly. The powder is tasteless and odorless which i liked beacuse i hate unnecessary aromas. I consider myself to be a very tough and demanding customer but this time i have no complaints.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

It works

Fast delivery, fast results. I have used various products over the years including professional whitening by my dentist and these are the best results I’ve had. Recommend 100%

15 February 2025
Unprompted review
Rated 5 out of 5 stars

I recommend this product

I purchased it through their webshop. The package didn't arrive for a while, so I contacted them and they responded by explaining that courier services were overwhelmed due to the holidays. They sent me a 15% discount code for my next purchase, which was very kind of them... Shortly after, the package arrived, very well packed... I followed the instructions while using it and afterward I used their siwak stick. I wasn't particularly fond of the taste of the siwak, but that's just my personal impression. It's a natural plant, so it's not the company's fault... The powder really works. I think I used it for about two weeks. At first, I didn't notice much of a difference, but I believe that after about 7 days of use, the results became noticeable. Now I use it a few times a month... I'm glad I ordered their powder.

12 January 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Annie

Rated 5 out of 5 stars

I've probably tried 3 or 4 teeth…

I've probably tried 3 or 4 teeth whitening products so far,, including strips and LED lights but with no significant results.. With the cleopatra natural product results are visible after a few days of use. Even thouh I haven't used it every day, just when I remember, (maybe 3-4 times a week) the results are very noticeable. A bonus is that I don't feel any sensitivity after using it. I recommend this product.

10 January 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive effect on teeth whitening, the product has antiseptic and antibacterial properties for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.
Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Annie

Rated 5 out of 5 stars

I don't usually write reviews but I had…

I don't usually write reviews but I had to this time...Bought this product a couple of weeks ago and followed the instructions. The difference in how white my teeth are before and after using it is huge!! Yesterday, at New Year's party, several of my friends commented on how much whiter my teeth looked. This made me want to share my experience (positive) and I'm sure you'll get more orders because they said they're going to buy it too :)

1 January 2025
Unprompted review
Rated 5 out of 5 stars

The product is as described and…

The product is as described and difference after use is visible. Its a bit tricky to use with electric toothbrush because the powder gets all over, so I had to buy a regular toothbrush as well, but wthat wasn't big deal for me. I'm glad I ordered it

27 December 2024
Unprompted review
Rated 1 out of 5 stars

Made my gums black

Made my gums black - despite rinsing as much as I could after brushing, there was still visible black where my gums met my teeth, under the gum line, so had to stop using.

Delivery took over 3 weeks. Spelling mistakes on the website. I wish I hadn’t bought this, I don’t trust where it’s come from.

19 December 2024
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

This happens when you order our product through Amazon. As emphasized on our webshop, counterfeit products have recently appeared on Amazon, eBay, Walmart, and similar platforms, and we have immediately warned customers at the beginning of our webshop that they should buy the product EXCLUSIVELY from our webshop because we do not sell on other platforms due to high fees and unprofitability, as the production cost of the product is relatively high, and we also offer free shipping to customers. Therefore, we are not responsible if you order a counterfeit product from Amazon at three times the lower price than what is listed on our webshop. Unfortunately, Amazon and similar platforms are not concerned with the fact that people are receiving counterfeits because their interest is in selling anything on their platform to earn profits, which is yet another reason why we boycott Amazon. Spelling mistakes are common and frequent among Chinese sellers on Amazon, and of course, you will be surprised if the product arrives from China. Therefore, if you receive our product from a sender in China, we recommend that you do not use it! Order exclusively through our webshop cleopatrasnatural.com.

Rated 5 out of 5 stars

I have no idea how it works

I have no idea how it works, but impressive formulation. I bought it at a local pharmacy, and my only regret is not taking before and after photos of my teeth. Definitely recommend...

4 November 2024

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