Clearmobile Reviews 

Don't do it, don't believe the ads...yes they use Vodafone network but your 5G is a capped at 25mb/s that's basically just browsing speed. Videos and media in the background of apps will struggle. You won't be able to watch anything properly. Biggest chancer company going. Never again. As much as I hate EIR they own the network. For the same price (maybe a couple of EUR more) you get access to the proper infrastructure and EIR do answer the phone now. 5G on EIR is extremely fast some nights I get 300-500 mb/s. Clear even try suck another 10.99 in activation fees out of you...it costs nothing to join a network.

Switched over with ease to Clear mobile when Vodafone contract ended. Literally had to swap SIM card and they did everything else, cancel previous service etc. Have tried go mo and eir before but didn’t work well with coverage in my area and I’m in Dublin.I’m delighted 12.99 a month, would advise try it out.

Absolutely no problem at all with Clear Mobile from the onset (may live to regret this statement) with clear concise emails on set up etc and sim card delivered ahead of schedule.
Straightforward online account set-up and my existing number was transferred from my old 3 network on time too with no problems.

I have been trying to change my bank card number on my account, but I can’t log into my clear mobile account to change it to pay my bill. I have explained this to them to no avail.They are in no way helpful as I chatted to them online and was told it was fixed but I still can’t log in to pay and they have cut me off. There is no phone number to ring and pay or change card details?

The only form of contact is live chat during 9-5 after logging in, I ported my number in the end, it is the cheapest on the market for a reason!

absolute rubbish
can't reset password as they don't send code to your email address, so how do they expect you to sign in.

Joined Clear, keeping my old number. Sim card went astray in post - problem in the apartment block where I live. Contacted Clear support chat. Quick, no-hassle response, in stark contrast to my previous provider. Had a new sim the next day.

I wasted almost two hours of my life trying to get on to customer service. I was talking to Rajesh and he wasn't clear as he couldnt speak English correctly and would not listen to what I was asking. No other way of contacting customer service or than social media which some people like myself don't have.

Terrible company .i specifically said I wanted to keep my existing number and they sent a new sim and new number , saying it’s what I ordered. They said I need to re order again . I just cancelled the lot . Stay clear of them

No problem at all. All 5 in family were with vodafone and the bill even with family plan was about 180 a month. Waited til all out of contract and my wife was first to move to clear mobile. No need to unlock phone as clear uses vodafone network. All worked perfectly. Popped in new sim and restarted phone. The only small issue was that they were 2 hours late moving the account but that was no real problem as phone still worked under vodafone. Will be moving rest of family in next few weeks..in case its relevant we are in a rural area near the sea outside of cork city..

If I could give this a no STAR, I would. Network is very, very patchy. Today the network is out, I cannot call or receive calls. Last week I could not get into my account as the code would not text to the mobile number I was with them with (laughable). Then, when I did get into my account 24+ hours later, I could not download my bill. At the weekend I travelled down to Co Laois for the Forest Fest with my 5g network and 5G phone...I could not get call anyone...or contact anyone. I was in the UK in June, and it took just under 2 hours to connect to the Clear network. Mobile was again patchy and could not connect Whattsapp calls and I could not use maps, it was so frustrating.DON'T go to this network if you like pulling your hair out, I am only with them since April, I am leaving asap!!!

Absolutely shambolic operation. I clearly requested that I keep my existing number when switching. They sent me a sim and a new number. Their online chat support said they could not resolve the issue and if I wanted to switch and keep my number, I had to apply again. Why would I pay twice and how could I trust them pull the same trick again? It's clear from the complaints here, they do this a lot.

Your website is broken. I can't make a payment, I can't navigate. Customer support is non-existent. I have defaulted, on my loans becuase your payment portal is broken. I hate you and your company. If you are reading this, please do not use this service. They stink.

As a former 3 customer of 15+ years I can't understand all the hate around Clear Mobile. Everything works as it should for a very reasonable price. I even brought over my old number which again was completed without drama. Give them a go and find out for yourself.

When I signed up I asked to keep my number. I received a SIM and a new number, customer service is rubbish and their website stinks with some of the links not working

Absolutely dreadful. I wish I had never heard of Clearmobile. I went to Baku and was disconnected, they sent me a text with some links none of them worked. I contacted them and they said they would send a correct link but that would not connect either. I have just arrived in Prague and I am in precisely the same trouble.

Absolutely useless if you live along the border. No roaming on uk networks anymore .was great until that was removed earlier this year.
Any particular reason they can't use Vodafone uk network?
Was a very satisfied customer now looking to change

When you're about to sign up, it seems like a great deal — if you're short on money, paying just €15 a month for unlimited data sounds amazing. But please, don't even think about joining this company. Every two or three months, they hit you with double the amount you're supposed to pay, claiming it’s because you didn’t pay on time — even though your card is saved as the payment method and has money in it.

It’s honestly the worst company I’ve ever dealt with, both in Spain and in Ireland. I wish I’d never come across them.

On top of that, sometimes the service just doesn’t work and you’re left with no internet.

AN ABSOLUTE NIGHTMARE.

I truly hope someone ends up reporting them for the shady stuff they do and the whole thing comes crashing down

Affordable plans with decent coverage, but customer service could be more responsive. Overall, a good budget option.

Would not recommend this network provider. I went with this provider as they work off the Vodafone network which I had been with but paying 3 times the price so I thought why not. Useless, terrible coverage, endless texts about missed calls hours after the calls were made. Nightmare when waiting on confirmation codes from websites as the code would expire long before the text would be received. Internet would not work abroad either, tried everything, useless. The image I have of this company is a bunch of people trying to figure out which wire connects to what. Pros - cheap.