Three Ireland Reviews 1,428

Can't issue an esim by email to a hotmail email address. Or send a purchase confirmation. Or let the user know that they need to use a non-hotmail account to get anywhere or risk wasting several hours... See more

Useless. Charged me €52 per month for the last 2 years. Data disappeared one day and couldn't text them as the only method of communication is text (1913). Found an email address and told them the pro... See more

Quite disappointed with this store guys. My daughter went there to buy new SIM card and pre-paid plan. She specifically asked Super Surfer plan and they have given Super Talker plan. Even if she didn'... See more

Not Sure what these negative reviews are about but my experience couldn't be more different. Moved from another service provider to Three. Got my new flagship phone the next working day, no extra paym... See more

Been with 3 for years … go to their Dun Laoghaire store. We were there today checking out options and needed our mobiles checked as giving us problems. We can’t say enough good about the three members... See more

I spoke with Gillian, Limerick Support Centre today. I had difficulties with a scam and had some questions around my plan and bill. She not only sorted it out but got me a discount on my plan which I... See more

Went to order a phone, needed to upload a photo ID and proof of address and took 3 days and still wasn’t reviewed and approved. Terrible service, was onto two people to try sort it but they still coul... See more

All these greedy phone and internet service providers that have yearly increases in pricing? Macro economically and socially very irresponsible. As it guarantees to increase inflation, something... See more

This is the absolute shittiest phone and internet service in the world I have 1Gb of internet and get an average of 1Mb per second (1000 times less) they won't let me cancel my contract, they won't re... See more

Predatory practices, pressured me out of a legacy plan when trying to buy a new phone, was asked more than 5 times to change the plan. Old plan: top up by 20, keep the 20 and have all you can... See more

Visited the Three store in Ennis, Co Clare. Maggie was amazing, and sorted out my problems in a few minutes. Her technical knowledge could not be faulted, and her customer skills were beyond excelle... See more

The absolute WORST service I have ever used in my life. Nothing compares to how terrible this network is. The internet is beyond awful – it’s not just bad, it’s unusable, absolutely the worst intern... See more

Absolutely appalling service i had the plug in moved house advised by the alarm company to get engineered installed as it wouldnt pick up the cameras and fought with 3 to get an engineer out! Event... See more

Absolutely dreadful . Tried to cancel online to no avail . So cancelled direct debits knowing I would quickly get a call. Got a call explained I wanted to cancel as not using their service , was told... See more

Avoid, avoid, avoid. Don't fall into the trap of signing up - it's difficult to escape! Dishonest methods. My3 set up to meet their needs, not yours. No support, impossible to get basic account infor... See more

Credit started disappearing from my pay as you go. Was finally persuaded to go with a monthly plan and low and behold my credit that I had topped up before I changed over was "disregarded" now when i... See more

Every time I speak with them, the customer service is absolutely outstanding. They are always kind, patient, and supportive, no matter what the situation is. I feel truly cared for and valued as a cus... See more

I'm having lots of trouble with three 5g since I got it 9 months ago, I'm near an antenna but the signal keeps dropping every evening and it's impossible to use it. Tried to cancel but three keeps say... See more

You pay for the service but you don't get the service. That's the THREE.IE business model. Contacting support is a superhuman task, only individuals with great patience and knowledge can handle it. Th... See more

I m on Three for years now and my 2 year phone contract is on the end.So,offer for old customer is just disappointing, disrespectful and disgracing. They should change name in 3 D's They do not hav... See more

Got 4G broadband over phone. Was sent a faulty modem & SIM card. The agents washed their hands from the whole thing and asked me to go to the 3 shop who couldn’t help cos apparently they have nothin... See more

I so regret giving my business to three, they are incredibly bad to deal with. I’ve recently left them to go to sky I bought my phone outright three years ago from their store and they refuse to unloc... See more

Up until today I was a bill pay customer for 3. Never asked for an upgrade, never missed a payment, never availed of any offers etc. Overcharged 4 different times, have to go through the same process... See more

THE WORST CUSTOMER CAREV EVER and marketing ever...BE CAREFUL THEY TELL YOU EVERYTHING DETAILS INVOLVED ON YOUR CONTRACT PHONE OR ELSE YOU WILL BE TRICKED INTO YEARS OF PAYING UNWANTED SERVICES AND HI... See more

If I could give a minus on stars I would Had outside interference on my internet tried to get them to see what it was fobed me off same with eir comers where abt as useful it’s a disgrace to charge... See more

I left three after several years of being a customer, perhaps 10 or more. Their practices are misleading, things like scheduled top-ups will net you extra free credit when you sign up. They do not.... See more

I strongly advise against joining Three Ireland! They advertise "unlimited data", but in reality, after using just 20GB, the internet becomes so throttled that I can't even send a voice message... See more

Call centre people are not honestly compassionate I prefer the chat support. Talked to the most rude person today giving me threats of 10/11 days payment plan when I have asked to sort out my bill bef... See more

Horrendous Cutomer Service I will never be joining Three after the experience I've had with them. I signed a contract with them for 2 years, I lost my phone in the first month and didnt use the f... See more

Seriously bad support, my broadband upload speed during peak hours is 3.4 mbps, and the engineer informed me this was acceptable! and when I explained in order to watch tv or chat to friends on line... See more

After almost 2 decades of loyalty, (since 02 opened the doors) most that time in a contract, if your 2 days late paying the bill expect multiple calls a day, harrasment in my opinion, 2 more days, exp... See more

I just want to give a big shout out to Tom in 3 bridgewater, Arklow. His knowledge helpfulness, customer service was 5 star. Staff like this should be acknowledged and rewarded. They are hard to find... See more

Internet is oki. However there was interference with my Comms, not once, twice. Latest, had 8 euros on balance, and they wiped it off, blocked me from text messages and essentially forced to top up a... See more

After thirteen years (13) with them I am moving. I had an issue with a bill and they were quite nasty and unprofessional almost like a vulture fund. Result. I paid the bill. Realised that they are no... See more

I live in Cappamore, Limerick and I always have only 3G. My internet is very slow and sometimes no connection. I called the customer services and they didnt improve it. I am so sick of it. It is 2025... See more

Been and still am a customer of over 10 years and for the last month my reception throughout the country has been terrible. Spoke to a CS rep about it and he advised to move to an esim so I applied fo... See more

Fantastic Tara I went in search of broadband and phone provider today. I was in scotchhall in Drogheda. I add I am 70 years young. The first store I went to the young man did not engage enthusiastica... See more

Absolutely shocking! Days without 4g and years paying for a plan and I’m told to get a new sim that the network will work better! No talk of any sort of solution to the problem. Look for other options... See more

Went into the Three shop in Navan, I got a new phone and changed from a pay as you go phone, to a bill and a family package, I am very happy with everything and was very happy with the service I re... See more

Avoid, avoid, avoid If I could give no stars I would, customer care is non existent, inconsistent service and have literally spent hours on the phone with them trying to sort out problems with the... See more

Messed around is an understatement. Tried to overcharge me for a broadband service that had been cancelled within the 30 days. Thought the issue was resolved after speaking with them then get a call 2... See more

I recently visited Carrick on Shannon store for an upgrade. The 3 lads, Frank, Dylan & Alan, could not have been more helpful. They offered to transfer everything over from my old phone to my new one... See more

Setting up My3, as a new broadband customer, is a non stop merry-go-round. The WiFi signal is ok and their branch staff (Bray) competent but accessing my billing details impossible.

Complete disgrace, approaching fraud I was basically tricked into a mobile contract as an addition to an internet contract which was not fulfilled on their end. Now I have to remain with this "provi... See more

If I could give 0 stars I would. I have 5G and the internet speed is 0.4 MBPS. It's been like this for 3 weeks and every time I call them they "solve" the problem so the speed test goes to 30 mbps... See more

I purchased a prepaid SIM at the airport. First I got a message the next day that my activation failed after a 20 min chat the agent told me it all looks to be working. Later in the day I discovered I... See more

Compliments to the young man in your Portlaoise branch yesterday,(Ibelieve he is a trainee) who provided an excellent service.Both myself and my wife were very impressed with him.

Even though I had a scheduled top-up, my credit ran out so I had to top up my credit, and then they charged me again for the scheduled top-up seven days later. I complained on my personal 3 account. T... See more