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clearearwax.co.uk Reviews 

1,438
•
TrustScore 4.5 out of 5

4.6

Local Medical Service
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Review summary

Created with AI, based on recent reviews

Evaluating 481 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally professional, friendly, and gentle during the ear cleaning treatments. People note that the overall service is remarkably quick, efficient, and successfully restores hearing while providing very useful and practical aftercare advice. However, some people mentioned frustrating issues with booking problems, missed appointments, or unhelpful administrative responses from the team. A few customers also reported incomplete wax removal, lingering blockages, or unexpected difficulties experienced during their clinic visits. Some reviewers noted that dealing with ongoing communication failures made resolving these specific concerns quite challenging overall.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing the clinicians as friendly,... See more

Service

Users describe positive interactions with service, highlighting quick and efficient treatments that... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth, quick, and... See more

Product

Consumers find product to bring great satisfaction, frequently noting that the procedure is painless and that... See more

Customer service

People report positive experiences with customer service, highlighting welcoming staff who make the process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vivek Chowdary was very informative and helped me understand how to better protect my ears which products I should be using and how I am damaging my ears by doing what I am . Would highly re... See more

Rated 5 out of 5 stars

Muhammad is did very wonderful job at Twickenham clinic . I was so worried about my ears unfortunately I used cotton buds and my both ears was blocked but now it's totally perfect. I can hear very wel... See more

Rated 5 out of 5 stars

Second visit to see Mugunth at the Bexley clinic. Both appointments seen on time, by a very professional, friendly and knowledgeable guy. Second visit was necessary due to unmovable impacted hard wax... See more

Rated 5 out of 5 stars

Vivek was amazing! He was very kind, calm, professional and extremely reassuring and has restored my hearing. He said he thought that my 6 years younger friend was my daughter, so I probably shoul... See more

Company details

  1. Local Medical Service

Written by the company

Earwax Removal Service in the 34 clinics in and around the London area performed by experienced Audiologists and Microsuction Specialists.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(1,438)

280 reviews in the last 12 months

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Rated 3 out of 5 stars

Ashika was great but Clear Earwax not so

Firstly, I give 5 stars to Ashika at the Camden clinic for finally unblocking my ears. However I do not rate Clear Earwax for their customer service. My original appointment was cancelled and I had to attend a different clinic in order to have an appointment prior to the weekend before last. The clinician assured me all the wax had been removed but over the weekend I realised one ear was still blocked. I then had my appointment cancelled twice more before finally having a follow up yesterday.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Michael was professional in my matter I…

Michael was professional in my matter I am 40 years old and when I was a kid like 14 I had gromits 3 times and didn’t know know I had gromits still. He did confirm my ears were totally blocked and confirmed the wear wax is moving the gromits so it’s best to get a GP appointment before anything further.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy to book

Easy to book. Quick and efficient service. Abi was was very polite and caring.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

The appointment went smoothly. Micheal was very helpful, reassuring and professional. He took his time in ensuring my ears were clean. The headache and neck pain I felt before the appointment was gone afterwards

3 November 2025
Unprompted review

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