CitySprint - Nottingham Reviews 

1,619
TrustScore 5 out of 5

5.0

Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL Nottingham, Nottinghamshire, GB


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Rated 5 out of 5 stars

The chap who delivered our flooring on Friday 28th August was brilliant. He brought every part of the order into our house and placed in neatly in the hallway. Very polite and helpful courier!

Rated 5 out of 5 stars

Had a few deliveries by city sprint and have always found the service outstanding. The delivery today was by NG77. As always he was polite, punctual and very helpful. He put the delivery where I req... See more

Company replied

Rated 5 out of 5 stars

So today i had the pleasure of taking delivery of a number of wooden posts for the garden to be turned into a pergola. Pete the delivery gentleman was a delightful chap, beaming with character and... See more

Company replied

Rated 5 out of 5 stars

The team (NH20) that delivered to us today were outstanding!!! Truly went above and beyond!!! Not only were they polite, friendly and professional- they assisted with a problem that another delivery c... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL, Nottingham, Nottinghamshire, United Kingdom

  • 0115 9330200

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,619)

2,798 reviews in the last 12 months

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Rated 5 out of 5 stars

The team that delivered to us today…

The team (NH20) that delivered to us today were outstanding!!! Truly went above and beyond!!! Not only were they polite, friendly and professional- they assisted with a problem that another delivery company had left us with. They didn’t have to, they could’ve just done what they were scheduled to do; it was so kind of them and I cannot thank them enough. Nomination for employees of the month for this pair!!!

21 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We are so thrilled to hear about the outstanding service you received! It's wonderful to know that our team went above and beyond, demonstrating politeness, friendliness, and professionalism, especially by assisting with an unexpected problem. We truly appreciate you sharing your kind words.

Rated 5 out of 5 stars

The driver was very polite friendly and…

The driver was very polite friendly and helpful. He put the sacks of bark exactly where we asked him to . The delivery was on time and we were kept informed of how far away the driver was which was helpful.

20 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so pleased to hear about your positive delivery experience! It's wonderful that our driver was polite, friendly, and helpful, placing your items exactly where you asked. We appreciate you mentioning the on-time delivery and helpful updates.

Rated 5 out of 5 stars

Excellent delivery service

Excellent delivery service - could not have been better. Really helpful, friendly and made time for me. Also took great care with the delivered goods and placed them where they were needed.
So impressed.

19 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so pleased to hear about your excellent delivery experience! It's wonderful to know that our team was helpful, friendly, and took great care with your delivered goods, placing them exactly where you needed them. Thank you for your kind words!

Rated 5 out of 5 stars

Excellent customer service from CitySprint driver.

Very polite and professional efficient, nothing too much for him to put the bags of stone behind the bins, as my sister is 82 yrs old.

19 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so happy to hear our team provided such polite and efficient service, especially in assisting your sister. We appreciate your kind words.

Rated 5 out of 5 stars

My courier (BF) was excellent

My courier (BF) was excellent. He let me know when he was coming and he arrived promptly. He brought all my stuff into the backyard for me and put it where I asked. 10/10 would recommend using this service.

18 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so pleased to hear about your excellent delivery experience! It's wonderful to know our courier kept you informed, arrived promptly, and placed your items exactly where you wanted them. Thank you for your kind recommendation!

Rated 5 out of 5 stars

Great delivery by the courteous driver

Great delivery by the courteous driver. Driver was NH42.

15 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so happy to hear that your delivery was great and that our driver was courteous! Thank you for your positive feedback.

Rated 5 out of 5 stars

Lovely chap

The chap was timely, polite and placed the heavy bags where I wanted them not where was nearest to the drive.

17 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so pleased to hear that our delivery person was timely and polite, and placed your heavy bags exactly where you wanted them. We appreciate your positive feedback!

Rated 5 out of 5 stars

Very polite friendly driver.

Very polite friendly driver.
Reference NH42.

17 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We are delighted to hear that you had such a positive experience with our driver. Your kind words are greatly appreciated, and we thank you for sharing them.

Rated 5 out of 5 stars

Great guy

Great guy, very pleasant and happy to help

17 July 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so happy to hear that our team member was pleasant and happy to help! We appreciate your positive feedback very much.

Rated 5 out of 5 stars

Ben is a nice guy i asked if he could…

Ben is a nice guy i asked if he could place the heavy worktop in my garden and he obliged. A great help

14 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so pleased to hear that our team member was able to assist you with placing the worktop in your garden. We always aim to be helpful, and your kind words are much appreciated!

Rated 5 out of 5 stars

Great driver

Good communication for delivery time. Polite, pleasant and helpful driver.

14 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad to hear that communication for your delivery time was good and that our driver was polite, pleasant, and helpful! We truly appreciate your wonderful feedback.

Rated 5 out of 5 stars

Friendly and helpful

Chap was nice and early, polite and friendly. I offered help but chap was very happy to offer load my boards by himself 💪 Thank you BF 😁

13 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so pleased to hear that our team member was nice, early, polite, and friendly. It's wonderful to know they were happy to load your boards! Thank you for your kind words.

Rated 5 out of 5 stars

Top delivery

So today i had the pleasure of taking delivery of a number of wooden posts for the garden to be turned into a pergola. Pete the delivery gentleman was a delightful chap, beaming with character and full of joy.
His experience shone through as he reversed his wagon onto the driveway, then quickly and efficiently emptied the contents of his van into my garage.
I cant reccomend courier NH53 any higher........what a man........what a delivery 5 🌟
Keep up the fantastic work, Pete my man 👏

13 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We are absolutely delighted to hear about your wonderful delivery experience! It's fantastic to know that our team member provided such excellent service and made a positive impression. We truly appreciate you taking the time to share your kind words and the 5-star rating. We're so glad we could contribute to your garden project!

Rated 5 out of 5 stars

What a fantastic delivery guy

What a fantastic delivery guy. He brought the delivery right to the rear garden , which saved me from struggling with such a heavy delivery. Definitely recommend 👍🏼

13 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so pleased to hear about your excellent delivery experience! It's wonderful that our delivery person brought your items right to your rear garden, saving you from a heavy lift. Thank you for your kind feedback.

Rated 5 out of 5 stars

On time and helpful.

NH53 driver was on time, early in the delivery slot. He was courteous and helpful. Very good delivery. Thank you.

13 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so pleased to hear that your delivery was on time and that our driver was courteous and helpful. Thank you for your kind feedback!

Rated 5 out of 5 stars

Excellent service and professional

Excellent service and professional

12 August 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We are so glad to hear that you had a positive experience with our service! We appreciate you sharing your kind words about our professional team.

Rated 5 out of 5 stars

The delivery service by NG48

The delivery service by NG48 was quick efficient and most important earlier than I expected which is a bonus.all items carefully handed over and polite all the way.thank you

12 August 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so pleased to hear that your delivery was quick, efficient, and earlier than expected! We appreciate your kind words about our team member's politeness and careful handling of your items.

Rated 5 out of 5 stars

Very helpful delivery guy (BF).

Very helpful delivery guy (BF).

11 August 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so happy to learn that our delivery driver was very helpful! We appreciate you taking the time to leave us feedback.

Rated 5 out of 5 stars

Very easy delivery!

The ability to see how many stops away was very useful. The courier was very polite and helped deliver the goods to my back garden. NH01-BF

10 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're delighted to hear that the delivery tracking was useful and that our courier was polite and went the extra mile to deliver your goods to your back garden. Thank you for your positive feedback!

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