CICAR Reviews 27,545

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 880 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and ease of the rental process, from quick pick-up to smooth drop-off. Many appreciate the quality of the cars, often described as clean, modern, and in good condition, suitable for various needs. The staff receives frequent commendations for being friendly, professional, helpful, and multilingual, contributing to a positive overall experience. Reviewers also value the transparent pricing, noting that the quoted price is inclusive of insurance and there are no hidden extras. However, some people were dissatisfied with occasional long waiting times for car collection, particularly at busy airport locations, which led to frustration. A few other people also felt that the cleanliness of some vehicles was not up to standard, mentioning issues like stained seats, broken parts, or a strong smoke smell. There were also isolated reports of mechanical issues with cars, such as strange noises or faulty brakes, and some customers experienced disorganization during the return process.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising its efficiency, speed, and hassle-free... See more

Product

People report positive experiences with the product. Many customers praise the excellent condition of the... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, friendliness, and... See more

Price

Customers consistently note positive experiences with price, often highlighting that the quoted price is the... See more

Quality

Consumers generally find the quality of the cars to be positive. Many reviewers praise the vehicles for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good staff, Great car, No hidden extras, absolute and complete liability insurance included in price which actually was amazing. Cheaper than any "Rent a Wreck" companies I have used on previous vi... See more

Rated 5 out of 5 stars

Great experience from start to finish! Such an easy pick up and drop off! I was nervous choosing a company for car rental as the trip was a surprise for my partners birthday and the reviews I was read... See more

Rated 5 out of 5 stars

Very smooth experience, booked online on their website in a few easy steps. Full coverage and no deposit to worry about potential issues that will come up at drop off. The car was in very good con... See more

Rated 5 out of 5 stars

Easy pre-booking online to pick up car in Costa Calma resort in Fuerteventura. At allotted pick up time, car clean and ready to go, and office staff are multi-lingual - provided DL details & paid (9... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

28K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly recommended for service and…

Highly recommended for service and value. Unlike other car hire outfits the price includes total insurance cover so no hard sell when you arrive. Price also includes second driver as standard. You pre load your personal information online in advance so check in is simple and quick. Cars provided are good quality and you get what you ask for not some equivalent, Hand back just give them your key and your done, no microscopic inspection.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

I have been using CICAR

I have been using CICAR, for a number of years on my frequent trips to Lanzarote. Prompt, efficient, polite service. Together with a clean and functional hired car.
Very easy drop off with no fuss.
Just excellent service at a fair price

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely Outstanding

Absolutely Outstanding. The best car hire company I have ever used. I always use CICAR in the Canaries, they have never disappointed. The price quoted is the price you pay, fully inclusive. Nobody pressures you to buy extra insurance cover. They have the fairest policies I have ever encountered. Highly competitive prices too. And with super friendly staff and great cars. They are perfect.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. They let us have 2 extra drivers without a charge. Everything is insured, no questions asked, and no hidden costs.
One recommendation is to check the fuel level after the previous user, as the tank was not full the second time we rented a car, and we ended up paying extra for fuel.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

A wonderful experience

A wonderful experience, a fantastic rental company! We've rented cars from CiCar in Fuerteventura, Lanzarote, Gran Canaria, and Tenerife. Always fast and hassle-free – both picking up and returning the car! The cars were in good working order, vacuumed inside, and kept full or half a tank of gas. And they also came with comprehensive insurance, ensuring comfort and peace of mind while traveling. My wife and I don't understand some of the criticisms about interior cleanliness, scratches, and dents. This reflects poorly on some users, not the rental company!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy and quick

It was quick, minimum formalities, no queues. A very pleasent staff, good quality cars (I rented twice), no need of credit card, full insurance, easy rules, no hidden catch. And on the return they waited for me being a bit later than opening hours so I could return car in a city location!
I recommend!

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Reliable! No hidden extras!

Easy pre-booking online to pick up car in Costa Calma resort in Fuerteventura.
At allotted pick up time, car clean and ready to go, and office staff are multi-lingual - provided DL details & paid (98 euros for 3 days - it's arguably cheaper to book a car to pick up at the airport, but we only needed it for 3 days, not our whole trip).
CICAR cars are reliable, and the cost includes everything incl excess, you just return car with same amount of petrol in tank as when you picked it up. Easy peasy!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

100% Great experience

Good staff, Great car, No hidden extras, absolute and complete liability insurance included in price which actually was amazing. Cheaper than any "Rent a Wreck" companies I have used on previous visits to the island. (I could tell you some stories!!)
Booked 6 months ago without any up front payment!
the agent phoned me on the day and asked if I needed picking up from my hotel,
Fantastic service.

19 February 2026
Unprompted review

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