Received through my Staunton Morphy Series set, and I'm really impressed with the quality and feel of the pieces, not to mention the board and box too. The price is also very competitive - I couldn't... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Working with ChessGammon has been an all around wonderful experience. The price was very fair, the product itself is great, and the customer service is exceptional! I purchased a tournament sized back... See more
The order got shipped incredibly fast and my dark wood clock looks incredible! There was a small mix-up with the engraving but it was very easy to reach their customer service portal and have it amend... See more
I really loved my chessboard and chess pieces. Excellent quality. Exactly how it looked and was described on the website. I always find it hard choosing online and not in person but this company and c... See more
Company details
Written by the company
Chessgammon, as the name suggests, specializes in traditional board games, with a primary focus on chess and backgammon. What started as a modest venture on eBay and Amazon in July 2015 has blossomed into one of the UK’s premier chess companies.
Contact info
Unit 1, Lodge Farm, LE7 9YE, Leicestershire, United Kingdom
- 0116 502 0019
- help@chessgammon.co.uk
- chessgammon.co.uk
4.8
Excellent
402 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A absolutely fantastic experience with…
A absolutely fantastic experience with chessgammon, i can truly say they have a level of customer service like no other. They went above and beyond to help me. Also the chess set I purchased 2 years ago is fantastic quality.
22 November 2022
Unprompted review
Good customer service
I bought a chess box from them and after an issue, with the box, they replaced it without any problems. Their customer service was great.
25 October 2022
Unprompted review
Reply from Chessgammon
Hello Xavi,
Thank you for the amazing review review, much appreciate your kind words!
Kindest Regards,
Chessgammon
Excellent all round
Very fast shipping, great value for money, and most importantly, excellent after sales service. Thank you!
20 September 2022
Unprompted review
Reply from Chessgammon
Hi,
Thank you for leaving such a wonderful review!
Regards,
Chessgammon
Amazing quality and service all round
Amazing quality and service all round. Would highly recommend.
7 September 2022
Reply from Chessgammon
Hi Ryan,
Thank you for taking the time out to share your experience here, we really do appreciate the wonderful comment. Hope you return back to us again very soon.
Thank you
Chessgammon
Sapele not Mahogany but fine.
I bought a chess set box, which arrived promptly.
Was described as Mahogany, was in fact Sapele but looks fine and is well made so I'm perfectly happy with it.
2 September 2022
Reply from Chessgammon
Dear Stefan,
Huge thanks for a great review on our product. Our chess boxes are actually crafted from Mahogany wood veneers. Appreciate the comments on the quality.
Kindest Regards,
Chessgammon
Quick dispatch
Quick dispatch, quality, product as described, and awesome prices. I'll definitely use that shop again
28 August 2022
Reply from Chessgammon
Dear Georgi,
Thank you for taking the time out to leave a review on both our product and service!
Really does go a long long way for the team.
Warm regards,
Chessgammon
Great Birthday gift!
Beautiful chess set I am positive my Grandson is going to love it!! It is beautifully crafted.Delivered with care ,thank you!
14 August 2022
Reply from Chessgammon
Hello Carol,
Glad to hear this is a present for your grandson, we hope we didn't disappont, A very big Happy Birthday to him from all of us at Chessgammon.
An excellent website
An excellent website, with quality chess sets. Despatch was prompt and well packaged.
Highly recommended and appreciated.
13 August 2022
Reply from Chessgammon
Dear David,
Thank you for your wonderful comments on our website, alot of time effort and planning has gone into producing a user friendly experience. We hope you play lots of games across the years and create many memories!
Regards,
Chessgammon
Reply from Chessgammon
Dear Victor,
Thank you for leaving a wonderful review, really does help us continue providing our excellent service!
We are always on hand to help out.
Regards,
Chessgammon
Fantastic service, Great products
Fantastic service, great product. I contacted Chessgammon to check which size of box would fit my sons chess pieces. They were very helpful and I am delighted with the high quality of the box and its capacity to fit the chessmen we have.
18 July 2022
Reply from Chessgammon
Hello Margaret,
Thank you for the kind words, much appreciated and really helps us grow. Our chess boxes are really made from high quality veneers and are popular among many!
Thank you
Chessgammon
An excellent birthday present for my…
An excellent birthday present for my son. Lovely pieces and board. Arrived exactly when informed.
17 July 2022
Reply from Chessgammon
Dear John,
Thank you for leaving a 5 star review, we really hope you son enjoyed his new birthday present!
Enjoy!
Chessgammon
Beautiful chess board, stunning piece of art!
Great products, fast shipping, beautiful chess boards.
9 June 2022
Reply from Chessgammon
Hi,
Thank you for taking the time out to share your experience, much appreciated. We hope you enjoy your chess board, many games to come!
Regards,
Chessgammon
Quick and professional service.
5 June 2022
Reply from Chessgammon
Hi Paulina,
Thank you for taking the time out to leave a review and sharing your experience here, we hope to carry on providing the excellent level of service!
Thank you
Chessgammon
Excellent product
Excellent product, and prompt despatch and delivery to Dublin. Very happy.
4 June 2022
Reply from Chessgammon
Dear Andrew,
Thank you for leaving a thoughful review for our team and sharing your experience, we are glad to helped you through and great to hear we have exceeded expectations!
Regards,
Chessgammon
Reply from Chessgammon
Hi,
Thank you for taking the time out fo leave a wonderful review, much appreciated and really helps us grow further!
Warm Regards,
Chessgammon
Deal with confidence!
Great products, great service, speedy despatch, keen prices! Thank you!
30 May 2022
Reply from Chessgammon
Hi Ravi,
Thank you for leaving a 5* review for us here, goes a long way to continue providing the excellent service.
Hope you enjoy!
Chessgammon
My first ever ZAGREB Chess set from…
My first ever ZAGREB Chess set from Chessgammon is absolutely beautiful. I have waited many years to buy one and am so happy to have one. Zagreb is a style of Chess pieces whereby the Bishops are sans mouth (no mitre) and have opposite coloured crowns along with the King & Queen. I have always found the standard design of Bishop perverse in appearance and it has always distracted me from my studies. I can finally study passionately with sturdy, well balanced pieces. The Knights... are something else. SIMON JEPPS
28 May 2022
Unprompted review
Reply from Chessgammon
Hi Simon,
Personally a favourite of ours, specially as the way the knight is crafted, I could not agree more. We do use the best craftsman in their trade for such high quality chessmen,
Regards,
Chessgammon
Reply from Chessgammon
Hi,
Thank you for your recommendation, much appreciated for taking the time out to share your Chessgammon experience,
Regards,
Chessgammon
Very prompt delivery
Very prompt delivery. Well packaged. Good communication. Excellent product. Thank you.
9 May 2022
Reply from Chessgammon
Hello Jonathan,
Thank you for leaving a 5* review, really does go a long way for our team and to continue providing the excellent service.
Thank you
Chessgammon
Reply from Chessgammon
Hi Liz,
Much appreciate the time taken out to leave a review here, we do use the best courier services available for the area given the situation. Hope you will be back with us soon!
Regards,
Chessgammon
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.