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Chemist Connect Reviews 2,538

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TrustScore 4.5 out of 5

4.5

Beauty & Well-being
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and efficient delivery. Many people appreciate the promptness of their orders and the careful packaging of products. The ease of the ordering process and the quality of the products received are also frequently highlighted by satisfied consumers. However, some customers also noted issues with delivery times, with a few experiencing significant delays or problems with tracking information. A small number of people reported receiving damaged packaging or incomplete orders, and some were dissatisfied with the resolution of these issues.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting its speed and... See more

Product

Users describe positive interactions with product. Many customers praise the good quality, competitive... See more

Order

Clients share positive opinions on order. Many customers praise the ease of the ordering process, competitive... See more

Service

Customers had positive experiences with service. Many reviewers praise the excellent and reliable service,... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight competitive pricing,... See more

Based on these reviews

Rated 5 out of 5 stars

The cosmetic product I purchased is a very good price and is always a winner. What made this a good experience was the turn around time from ordering to receiving. I ordered the product on Monday and... See more

Rated 5 out of 5 stars

I have been ordering from Chemist Connect for many years now and they have never let me down on delivery. I feel I can order with confidence which is the number one priority for me when ordering onl... See more

Rated 5 out of 5 stars

I ordered some perfume and hand cream from Chemist Connect as the price was very competitive. The order arrived within four days and was packaged well. I am very pleased with the service and will... See more

Rated 5 out of 5 stars

An excellent experience with Chemist Connect - everything from the time of my order to delivery was handled very smoothly and efficiently. Also the delivery of my order was within the timeframe given... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

Pharmacy led health and beauty by experts. Shop from our selected range of health products, medicines, skincare, haircare & makeup. Free delivery and worldwide shipping available.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 13% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant Price and Service

I ordered some perfume and hand cream from Chemist Connect as the price was very competitive.
The order arrived within four days and was packaged well.
I am very pleased with the service and will definitely order from them again.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Good prices

Good communication, item arrived in good timescale and well packed.
Very good prices
Thanks

14 January 2026
Rated 5 out of 5 stars

Easy to order

Easy to order, timely delivery, good communication from seller and goods were exactly as described. I would recommend this seller and will be making future purchases.

16 December 2025
Rated 5 out of 5 stars

Good price

Good price, item was sent very quickly and was kept informed from the start.

17 December 2025

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