Chefs Plate Reviews 10,302

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciate the convenience of meal preparation, the variety of meal ideas, and the generally good quality of ingredients. Many find the prices reasonable, especially with initial deals, and enjoy the portion sizes. The meals are often described as delicious, easy to make, and a good way to try new recipes. However, some people were dissatisfied with certain aspects. Issues mentioned include vegetables arriving frozen or damaged, and some ingredients not being fresh or even moldy. There are also concerns about delivery, with some experiencing delays, packages arriving wet, or issues with courier services. A few customers felt the recipes were repetitive, lacked flavor, or that the suggested preparation times were inaccurate. Some also noted that the value for money decreased after initial promotions, and that certain meals had additional costs.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the meals for being... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the great quality, fresh ingredients, and... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers appreciate fast,... See more

Price

Clients share ambiguous opinions on price. Many reviewers find the price reasonable, citing good portions,... See more

Order

Customers had ambiguous experiences with order. While some reviewers enjoyed ordering and looked forward to... See more

Based on these reviews

Rated 4 out of 5 stars

I like the ease of meal preparation.The recipies are a little too simplistic possibly, but they taste good. My biggest wish is that they would add more vegetables within each portion . I often feel I... See more

Company replied

Rated 4 out of 5 stars

I'm happy to have new and different meal ideas. I love having the ingredients, and appropriate and generous amounts come right to my door. It's been good quality. We've had some very good, interesti... See more

Company replied

Rated 4 out of 5 stars

There are many menu options and being able to change how many meals and how many a week I get is helpful. Good portion sizes. Due to cold weather though my delivery came to me partially frozen (pota... See more

Company replied

Rated 4 out of 5 stars

I really enjoy the many choices of meals offered by Chef's Plate. 90% of them are meals that I wouldn't think of making. The meals keep me interested in cooking! Unfortunately though I will not ord... See more

Company replied


Company details

  1. Online Food Ordering Service
  2. Food Products Supplier

Written by the company

Proudly Canadian, Chefs Plate provides super easy recipes that anyone can cook, so you can make tasty meals you'll be proud to share! Get dinner done quickly with easy-to-follow recipes and fresh pre-portioned ingredients right to your door.


Contact info

3.6

Average

TrustScore 3.5 out of 5

10K reviews

5-star
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1-star

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Rated 3 out of 5 stars

The meals are not worth the money to be…

The meals are not worth the money to be honest. I've cut back to 3 a week as I find the produce not as fresh as advertised. The last meal I prepared had one green onion for 2 portions??? Yikes, lucky for me I certain veggie staples in my fridge. I think these are designed more for students living away from home or people who do not cook at all. Not designed for folks who have cooked for years. Def not what I was expecting, not always as shown in picture recipe card or on website when planning your next box.

11 February 2026
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Reply from Chefs Plate

Thanks for the review! We appreciate your feedback and we'll make sure to pass it along to our culinary team for their review. 😊❤️

Rated 5 out of 5 stars

Great all around company to deal with

Great selection of meals, fresh ingredients, easy to follow recipes at a great price

17 October 2025
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Reply from Chefs Plate

Thanks for the review,! We're here to help save time in the kitchen! So happy to hear you're loving Chefs Plate! ❤️

Rated 4 out of 5 stars

Highly convenient service that isn't…

Highly convenient service that isn't overly expensive and allows you to make your own quality meals with little food waste. Recent improvements have helped customize the experience, though for 5 stars I'd look for one big bag for six servings instead of three small bags to minimize waste.

15 February 2026
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Reply from Chefs Plate

Thanks for the review,! We're here to help save time in the kitchen! So happy to hear you're loving Chefs Plate! ❤️

Rated 4 out of 5 stars

Some of the herbes are not fresh enough…

Some of the herbes are not fresh enough and need to be thrown away

14 December 2025
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Reply from Chefs Plate

Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. We’ve issued compensation for the inconvenience and hope this helps make things right.

If you have any further questions, please don’t hesitate to call us at + 1-833-608-0883 or send us a DM on our social media channels. We’re also available 24/7 via chat and are always happy to help. ❤️

Rated 3 out of 5 stars

Ingredient quality issues

I like the variety of recipes available, but I didn't see many low-fat, family friendly recipes. Also, almost ever bag has an ingredient that is rotten or moldy. I appreciate that i receive a credit on my next box but it's very annoying to be constantly missing ingredients

18 February 2026
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Reply from Chefs Plate

Thank you for your review. We’re sorry to hear that your recent experience. We understand how frustrating that can be, and we’d really like the opportunity to make things right.

Our team will be reaching out directly to follow up and see how we can better assist you

Rated 4 out of 5 stars

Satisfied

Love the quality of produce and meat. Love the meals.

23 November 2025
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Reply from Chefs Plate

Thanks for sharing your feedback with us! We're thrilled to hear that you have enjoyed our recipes! ❤️

Rated 5 out of 5 stars

Chef Plate is good.

Chef Plate is good.
Ingredients are good only issue is that despite order for 2 people the quantity was not enough for 2 dinners, we were left hungry and had to make something else to complete the dinner plate.

11 February 2026
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Reply from Chefs Plate

Thanks for taking the time to review our service. We’re glad you enjoyed the fresh ingredients, but we are sorry to hear the portion sizes didn't quite hit the mark for your household. We want every dinner to leave you feeling satisfied, so we have shared your feedback directly with our culinary team to review our serving standards. We truly appreciate you letting us know so we can continue to improve! ❤️

Rated 1 out of 5 stars

charged after ten minutes

I signed up and then realized none of the menu was safe for our gluten allergy- cancelled within ten minutes yet now I have a package arriving and I was charged!! with food we cannot eat!
Plus charged for delivery I did not want.

15 February 2026
Unprompted review
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Reply from Chefs Plate

We're sorry to hear about your experience and appreciate you bringing it to our attention. We'd like to learn more so we can look into this and help make things right. Since we don’t have enough information here to locate your account, our team is reaching out privately to gather more details! ❤️

Rated 1 out of 5 stars

My delivery was uncessful (after i…

My delivery was uncessful (after i waited for it all day). Then i had to call customer service (they put the responsibility on you even though it's their error) and they won't refund you. All they keep saying is that a second attempt at delivery will be made the next day. I told them i would not be available and all they kept repeating there was nothing they could do. Next day ...still nothing. Can't put in a complaint until the order is complete. So much for my meal prepping for the week. What a waste of time and money.

14 February 2026
Unprompted review
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Reply from Chefs Plate

We're sorry to hear about your experience and appreciate you bringing it to our attention. We'd like to learn more so we can look into this and help make things right. Since we don’t have enough information here to locate your account, our team is reaching out privately to gather more details. ❤️

Rated 4 out of 5 stars

The food is fresh and tasty The prep…

The food is fresh and tasty The prep instructions are very good and portions are plentiful. It is still a bit pricey so not sure if we will continue to buy.

2 February 2026
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Reply from Chefs Plate

Thank you for the review and for sharing your Chefs Plate experience! Our pricing reflects our focus on high quality ingredients and the convenience of having them delivered straight to your door! 😋❤️

Rated 4 out of 5 stars

The meals are great

The meals are great, easy to prepare with all ingredients included. The only complaint is the potatoes included in the recipes were almost all bad, except for a few but they gave me a partial refund because of this. Would recommend Chefs Plate

19 January 2026
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Reply from Chefs Plate

Thank you for the review and for sharing your Chefs Plate experience! ❤️

Rated 5 out of 5 stars

Chef's Plate Review

They deliver to your desired location and offer add ons at great prices! Making it very convenient and dare I say enjoyable to cook. Not having to over think what recipe will I be doing tonight. Being confident you have all the ingredients you need to cook.
And also they seem to want to make it affordable for people to eat good healthy food. Bravissimo

15 January 2026
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Reply from Chefs Plate

Thanks for the review! We love to hear this! So happy to hear you are enjoying Chefs Plate. ❤️

Rated 5 out of 5 stars

A hit with the Fam Jam

The recipes have all been wonderful the ingredients are fresh and good quality. I do order the meals for 4 people as its myself my husband and our 15 year old son and the potions work perfectly for the 3 of us. Do find that a lot of the meals I want to order have an upcharge which makes them not affordable to me. Also Love the Dollar menu!

1 February 2026
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Reply from Chefs Plate

Thanks for the review! We love to hear this! So happy to hear you are enjoying Chefs Plate. ❤️

Rated 3 out of 5 stars

Good Value

The ingredients and portions are excellent, they are flavorful and made from quality product. I have been missing ingredients and recipes on several occasions as well as delivery to the wrong address a few times times.

24 November 2025
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

Rated 5 out of 5 stars

The food was awesome but I have…

The food was awesome but I have irritated bowel syndrome. I am not sure what activated it but I must stop ordering, not sure if it is the spices or the sauces as it affected my husband as well keeping in mind that we are 86 and 85 yrs old. We enjoyed it while it lasted, thanks so much .

26 January 2026
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Reply from Chefs Plate

Thanks for the review! So happy to hear you're loving Chefs Plate! If you have any questions, please give us a call at 1-833-608-0883 or send us a DM on our social media channels. We’re available 24/7 via chat and will be happy to report this and make it up to you ❤️

Rated 4 out of 5 stars

Have had two items that have gone bad

Have had two items that have gone bad. Not alot of different meals without pork. Other then that good. That's why not 5 stars. Also have a promo code but won't work

29 November 2025
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

Rated 4 out of 5 stars

All ingredients were available and…

All ingredients were available and fresh.The meals were delicious!

2 February 2026
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Reply from Chefs Plate

Thanks for the review,! We're here to help save time in the kitchen! So happy to hear you're loving Chefs Plate! ❤️

Rated 3 out of 5 stars

Rotten carrots

Well this weeks past 3 meals were all hamburger, not of my choosing I didn’t know we had to choose before Saturday.Why close all hamburger? Two orders had ugly carrots in them two of which were rotten. I should have taking a better picture I was not too impressed.

27 January 2026
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

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