Had good experience booking our Singapore Airlines tickets with Cheers travel. Received confirmation in an hours time and received the tickets in a day's time. Spoke to Leo who was helpful and courteo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ayaan has been incredibly helpful when helping me navigate my flight reschedule! I appreciate his prompt help and support in this matter! I am also very impressed by how responsive Cheers Travel’s hel... See more
Company replied
John and Ronnie made the experience sooo good and were honest and forthright in their dealings throughout the booking. Go the best price business class fair with short lay overs and great seat allocat... See more
Company replied
"Fast, Friendly & Efficient" Leo has a good & positive approach " Very Professional & informative ” Especially after Maya left .. happy to meet with Leo this morning "Highly rec... See more
Company replied
Company details
Written by the company
Cheerstravel.com.au is a Australia Based online Travel Company with experience of more then two decades into Travel Industry. Cheers Travel Partner is a Trading name for Akash Travels Pty Ltd. Cheers travel believe " Where you book Matters". We have millions of Happy Customers and will continue to focus on best customer service.
Contact info
Australia
- cheerstravel.com.au
4.9
Excellent
16K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Cheerstravel
Dear Deep,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Lee took time to explain and made sure…
Lee took time to explain and made sure I am comfortable with the booking process. Very friendly and professional services.
1 June 2026
Unprompted review
Reply from Cheerstravel
Dear Nipuna,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Reply from Cheerstravel
Dear Jaison,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Wonderful Service
Wonderful Service. Mike was very efficient and quick. Great service.
30 May 2026
Unprompted review
Reply from Cheerstravel
Dear Subhash,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Great experience booking the flight and…
Great experience booking the flight and very fast and reliable customer support. Thanks to cheers travel..
30 May 2026
Unprompted review
Reply from Cheerstravel
Dear Abhishek,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Fantastic service is provided by Olivia
29 May 2026
Unprompted review
Reply from Cheerstravel
Dear Sandy,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Really good!
Christina helped me confirm my flight upon rescheduling. Thank you Christina :)
29 May 2026
Unprompted review
Reply from Cheerstravel
Dear PR,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Reply from Cheerstravel
Dear Ayaz,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Fast ,trustworthy helpful and friendly.
28 May 2026
Unprompted review
Reply from Cheerstravel
Dear Supriya,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Highly Recommend Cheers Travel
Was helped with my booking by Jim.
He was very helpful and assisted in booking the flights I required.
Second time I have used Cheers Travel and would highly recommend them.
28 May 2026
Unprompted review
Reply from Cheerstravel
Dear Joe,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Reply from Cheerstravel
Dear Abhishek,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
It was a smooth booking experience
It was a smooth booking experience, and e-tickets were sent promptly.
26 May 2026
Unprompted review
Reply from Cheerstravel
Dear Shana,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Service was great
Service was great, really helpful staff who found an affordable price. Highly recommend!
26 May 2026
Unprompted review
Reply from Cheerstravel
Dear Gurmeet,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Great personal attention.
26 May 2026
Unprompted review
Reply from Cheerstravel
Dear Duncan,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Seamless travel booking experience with…
Seamless travel booking experience with Olivia, good overall service
Cheers
26 May 2026
Unprompted review
Reply from Cheerstravel
Dear Kusum,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Cheers Travel has shown an exemplary…
Cheers Travel has shown an exemplary customer experince by checking immediately after booking the flight tickest through them and allocating appropriate seats for the whole family.
15 May 2026
Unprompted review
Reply from Cheerstravel
Dear Rahul,
Thank you for taking the time to appreciate Olivia's efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Simple and easy way to book flights.
25 May 2026
Unprompted review
Reply from Cheerstravel
Dear Arun,
We highly appreciate your kind words on the service rendered by Preeti who assisted and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Excellent customer service
Preeti, in particular, provided excellent customer service and went above and beyond to accommodate my needs.
25 May 2026
Unprompted review
Reply from Cheerstravel
Dear Akshay,
We put customer experience and satisfaction as our top priority, and your review affirms the hard work we put in every day. Preeti was extremely grateful to read your appreciation.
It is our utmost pleasure to be of service, thank you for this review.
Cheers Travel Team
Great service with free upgrade to…
Great service with free upgrade to changeable tickets. Thankyou
23 May 2026
Unprompted review
Reply from Cheerstravel
Dear Sammy,
Many thanks for this wonderful 5-star review for Olivia who assisted. Our dedicated and well-experienced travel experts thrive to always achieve the highest standard of customer service.
Have a nice day!
Cheers Travel Team
Great experience with Cheers Travels
I recently purchased an international flight from Cheers Travels and while their pricing was definitely very competitive, I must say I was more impressed with their care and concern. I have a unique problem with my name and always causes technical issues with my booking and I usually have to go through a bit of hassle to get it sorted. This time though instead of me contacting them, they were the ones who contacted me to sort out the issue. Preeti from customer care team reached out and patiently inquired about the situation and resolved it within minutes. She did not even have me wait over the phone for this. Everything was done smoothly and accurately the very first time. I am definitely impressed. Thank you Preeti and team. I will definitely consider them for future travel needs.
22 May 2026
Unprompted review
Reply from Cheerstravel
Dear Deepankar,
We are happy to know that Preeti was of great help. We are working consistently every day to provide the best services to our customers since you are our top priority.
So glad that you chose us since we won't settle for less in serving you at any time.
Cheers Travel Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.