Cheerstravel Reviews 15,472

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,473 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and efficient service, making the booking process smooth and stress-free. Many people highlight the excellent customer service, appreciating the personalized support and clear communication received. Reviewers often find competitive pricing, securing good deals and options that exceed their expectations. However, some customers experienced issues with the online booking system, encountering errors after entering details and being prompted to call customer service. A few other people also felt that after an initial booking attempt, they were contacted and offered a higher price for their flights.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Booking process

Consumers find the booking process to be positive, with many describing it as smooth, easy, and stress-free,... See more

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting efficient, quick, and... See more

Price

Customers had positive experiences with price, often finding competitive fares and good deals, even for large... See more

Reviews shaping this summary

Rated 5 out of 5 stars

John and Ronnie made the experience sooo good and were honest and forthright in their dealings throughout the booking. Go the best price business class fair with short lay overs and great seat allocat... See more

Company replied

Rated 5 out of 5 stars

"Fast, Friendly & Efficient" Leo has a good & positive approach " Very Professional & informative ” Especially after Maya left .. happy to meet with Leo this morning "Highly rec... See more

Company replied

Rated 5 out of 5 stars

Jim made my flight booking process smooth and stress-free. He handled everything efficiently and simplified what could have been a complicated task. Really appreciate his quick help and clarity! Th... See more

Company replied

Rated 5 out of 5 stars

I was communicating with 2 staff members at CheersTravel today and both of them were very helpful and respectful. Zara was trying very hard to help me, but unfortunately, I was struggling to unders... See more

Company replied


Company details

  1. Flights Search Site

Written by the company

Cheerstravel.com.au is a Australia Based online Travel Company with experience of more then two decades into Travel Industry. Cheers Travel Partner is a Trading name for Akash Travels Pty Ltd. Cheers travel believe " Where you book Matters". We have millions of Happy Customers and will continue to focus on best customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Price

It’s easy to book and reasonably cheap

16 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Ambili,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

It was easy booking and received…

It was easy booking and received confirmation very quick with affordable prices compared to other sites. Highly recommended cheers travel for any airline booking .

14 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Sandeep,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Booked my trip with Cheers Travels and…

Booked my trip with Cheers Travels and honestly had a great experience. Sandra was really helpful, quick to respond, and made everything super easy for me. No stress at all. Would definitely use them again.

15 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Deep,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Very easy and quick

Very easy and quick! Sandra was very lovely and helpful

15 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Jasmeet,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Good service

Had a great experience with this company no hassle at all and good staff.
Thanks Preeti

15 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Richa,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Humans can deliver what AI can't (with precision and smile)

I booked a complicated itinerary with 3 adults and 2 kids and 2 stop overs and specific budget constraints and date/time requirement. I tried with AI first and then I gave up and contacted Cheers Travel. John helped me kindly here who provided 5 options matching all my requirements and explaining pros and cons. He was meticulous in his craft and double/triple checked everything and then issued the tickets. I am so glad that I did this with CheersTravel. By the way I am a repeat customer, they helped my booking in 2025 before. Great team! If you have complicated itinerary don't think too much, just contact them! Save time and travel in peace!

14 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear AA,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Easy with booking and best price and…

Easy with booking and best price and fast response

14 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Navi,

Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.

Cheers Travel Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Emma was very helpful. The price I got was great especially travelling in December. This is the first time purchasing thru Cheers and I will definitely come back and highly recommend them as well.

14 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Consumer,

Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.

Cheers Travel Team

Rated 5 out of 5 stars

Booking was fast and easy

Booking was fast and easy, got instant confirmation through WhatsApp and great Customer services, I guess it’s Olivia I have spoken to, thanks guys

10 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Vikirdy,

Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.

Cheers Travel Team

Rated 5 out of 5 stars

I had a very good experience booking…

I had a very good experience booking flight with cheerstravel. Would recommend it to everyone.

13 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Taniya,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.

Cheers Travel Team

Rated 5 out of 5 stars

Great hassle free experience and got…

Great hassle free experience and got the ticket for good rate from Cheerstravel

13 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Anju,

Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.

Cheers Travel Team

Rated 5 out of 5 stars

Thankyou Selena it was a wonderful…

Thankyou Selena it was a wonderful experience. And happy to be booked

13 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Sumaan,

Thank you for the excellent 5-star review which will make our day. We are grateful for your message of encouragement.
Together with our professional team, we promise to do our very best to cater to every little thing you need. We greatly value your trust and confidence in us.
Cheers Travel Team

Rated 5 out of 5 stars

It was very helpful

It was very helpful, Jim find flights on very reasonable prices for me.

12 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Virpal,

Thank you for the excellent 5-star review which will make our day. We are grateful for your message of encouragement.
Together with our professional team, we promise to do our very best to cater to every little thing you need. We greatly value your trust and confidence in us.
Cheers Travel Team

Rated 5 out of 5 stars

Great Customer Service.

Great Customer Service.

12 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Danish,

Thank you for the excellent 5-star review which will make our day. We are grateful for your message of encouragement.
Together with our professional team, we promise to do our very best to cater to every little thing you need. We greatly value your trust and confidence in us.
Cheers Travel Team

Rated 5 out of 5 stars

Amazing service by Cheers Travel.

I'm greatly satisfied with Cheers Travel service. Specifically, Olivia who assisted completing my ticket booking for my parents is highly appreciated. Thank you.

12 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Karthik,
Thank you for the excellent 5-star review which will make our day. We are grateful for your message of encouragement.
Together with our professional team, we promise to do our very best to cater to every little thing you need. We greatly value your trust and confidence in us.
Cheers Travel Team

Rated 5 out of 5 stars

Excellent service

Excellent service

12 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Florence,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

A great experience

I was trying to book on line and getting add on costs everywhere, Prince saw me on line and called me. He gave me a professional and straight up quote which I went with, the experience was professional and pleasant.

12 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Christopher,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

It was my first time to book via…

It was my first time to book via Cheertravel, and I was a bit skeptical about the website that I have never seen.
After filled in everything and came out DECLINED. There you go!
So I called the phone but at the same time Leo was calling me. He saw my transaction declined on his screen and immediately contacted me. He took me one step at the time, explaining every details so I can make decision. He was very helpful and with respect. He cared about my age too. Thank you Leo.

11 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Sumi,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Efficient and Thorough Customer Centric service

Gautam was thorough, patient and delivered exactly what we needed in the most cost efficient way.

11 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Sumit,
We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Best service

Best service

11 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Aryaman,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

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