Allan and Hazel were amazing. At first I was suspicious because they kept calling and checking upon me. Personal Service isn't common anymore. They were there every step of the way. The fact that I sa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was searching for a good international ticket for 2 - 3 weeks and was considering making a stop for 7 hours to get a cheaper price, cuz the prices are insane... That's when David and cheaptickets d... See more
Company replied
I went ahead and used Cheapticketsdeal instead of my usual method of booking . As there are so many untrustworthy sites out there I was a little dubious as the ticket price was very reasonable.... See more
Company replied
It was very easy to find appropriate flights and make reservations with CheapTickets. The only problem I had was with verification of my payment. When making reservations, I gave my wife's phone numbe... See more
Company replied
Company details
Written by the company
Cheapticketsdeal.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.
Contact info
8519 Eagle Point, Suite 102, 55042, Lake Elmo, United States
- 1-888-910-0597
- support@cheapticketsdeal.com
- cheapticketsdeal.com
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
David very helpful and fast resolution
14 March 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Elizabeth,
Thank you for the kind words. We’re glad to see that your experience interacting with David from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Issue with flights they made it right!
Booking was super easy and even when there was an issue with our flights Eric Wood was super helpful was able to troubleshoot the issue and make our family vacation possible
7 March 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Eric from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
I called in and got connected with the…
I called in and got connected with the agent Leah right away. The process was quick and easy she had everything done and ready to go within 15 minutes.
25 February 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Muaviz,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
I received the best service today
I received the best service today, from Lea, Andrew and Luna. They are truly professional travel rockstars!! I will definitely come back to Cheapticketdeals in the very near future!!
Thank you so much!!
Best
Nicholas J.
24 February 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Nicholas,
Thank you for the kind words. We’re glad to see that your experience interacting with Andrew and Luna from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Alan has been very helpful in finding…
Alan has been very helpful in finding my etickets with Japan Airlines
24 February 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Carli,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Very helpful and quickly got a solution…
Very helpful and quickly got a solution to the situation that was even better than the original flights I had booked. Friendly and supportive the whole time also.
23 February 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Jennifer,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Lea is a great representative for cheap…
Lea is a great representative for cheap tickets deal. She was very accommodating and helpful. Will gladly use this company in the future. Susan
23 February 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Susan,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Fantastic deal and service!
Lea was fantastic and helped ensure our flight reservations were confirmed, correct, and that the E-tickets were sent to my email as expected. Not only did I get a great deal of flights, but great customer service too - Thank you Lea!
21 February 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Brianne,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Seamless rebooking
Lea was very helpful in helping to get my flight rebooked after the airline I originally had booked with no longer had seats. She even made sure to call me back after the tickets were issued to ensure I had received them.
19 February 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Sarah,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea Martin from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Lea Martin is a great agent
It was very easy to find appropriate flights and make reservations with CheapTickets. The only problem I had was with verification of my payment. When making reservations, I gave my wife's phone number and e:mail address while my credit card was linked to my phone and e:mail. CheapTickets left a message asking to call them. When I called, Lea Martin, the agent, very quickly resolved this issue and I received eTickets.
14 February 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Michael,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea Martin from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
The patience and willingness to go into…
The patience and willingness to go into detail about the air flight requirements helped me make a good choice. The proposed changes were much better.
12 February 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Porter,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Andrew provided a terrific experience…
Andrew provided a terrific experience for us! I had LOTS of questions, and he addressed them all…even calling me after his shift had ended to ensure I had received all my answers…Above and beyond! And he saved us half on last min international flights! Thanks, Andrew!
7 February 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Greg,
Thank you for the kind words. We’re glad to see that your experience interacting with Andrew from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Great attencion the Luna May
6 February 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Roger,
Thank you for the kind words. We’re glad to see that your experience interacting with Luna May from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
The representative is very nice and…
The representative is very nice and efficiency to answer my request and helpful to provide the information i need. i will go back to check the deal with them again.
4 February 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Amanda,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
The flight we originally wanted to book…
The flight we originally wanted to book was no longer available, so David was very helpful in getting my sister another flight without too much of a difference in price. He dropped off accidentally when my sister merged the calls but he called right back. He was very professional and efficient.
29 January 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Nynese,
Thank you for the kind words. We’re glad to see that your experience interacting with David from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Lea was amazing
Lea was amazing. I was “chatting” with her about some questions, and she offered to call me instead. She walked me through everything I needed, and even found me better flights for less money and more included!
26 January 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Jesine,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Dissatisfaction, not upholding a confirmed booking.
I just found out that my youngest brother passed away and I was trying to book out of town flights to attend his funeral. After my husband and I going online most of the day, I finally found a flight that would work and booked it and received an email confirmation. I updated my entire family about my itinerary. When I called to ask about purchasing travel insurance, I was told that the seats I booked were no longer available?? I have never experienced anything like this. I spoke with a supervisor and they have no service recovery program or anything to offer their customers when a mishap like this happens on their end. I would not recommend anyone purchase flights with this company since they are very unreliable and don't follow ethical practices.
29 December 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Cheryl,
Please accept our sincere condolences for your loss. We are truly sorry for the additional stress this situation caused during such a difficult time.
This is not the experience we strive to provide. While a confirmation email is generated when a request is submitted, all bookings remain subject to seat availability and final authorization by the airline. Unfortunately, until the airline confirms the fare and seats, we are unable to guarantee availability or offer alternatives outside of what the airline provides.
We understand how upsetting this experience was and regret that we were unable to offer a more satisfactory resolution. Your feedback has been shared internally, and we sincerely apologize for the inconvenience and frustration you experienced.
Regards,
Support Team
Cheapticketsdeal.com
Lea and Adam were very helpful
Lea and Adam were very helpful. Thank you
29 December 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Kyle,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea and Alma from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
ALMA from CheapTickets.com was…
ALMA from CheapTickets.com was absolutely outstanding!
She was incredibly patient, knowledgeable, and genuinely caring throughout the entire process. She took the time to explain every option clearly and worked hard to find the best deal for me. What really stood out was her positive attitude and dedication—she made a stressful situation feel easy and smooth. If you’re lucky enough to work with ALMA, you’re in great hands. She’s a true asset to CheapTickets.com!
26 December 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Cliff,
Thank you for the kind words. We’re glad to see that your experience interacting with Alma from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
I was very impressed with the service…
I was very impressed with the service of a representative named Adam, the ability to answer several questions at the same time and resolve everything with exceptional speed - makes the shopping experience on the site more pleasant and safer. Highly recommend, especially Adam!
2 December 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
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