Allan and Hazel were amazing. At first I was suspicious because they kept calling and checking upon me. Personal Service isn't common anymore. They were there every step of the way. The fact that I sa... See more
Company replied
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Review summary
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I was searching for a good international ticket for 2 - 3 weeks and was considering making a stop for 7 hours to get a cheaper price, cuz the prices are insane... That's when David and cheaptickets d... See more
Company replied
I went ahead and used Cheapticketsdeal instead of my usual method of booking . As there are so many untrustworthy sites out there I was a little dubious as the ticket price was very reasonable.... See more
Company replied
It was very easy to find appropriate flights and make reservations with CheapTickets. The only problem I had was with verification of my payment. When making reservations, I gave my wife's phone numbe... See more
Company replied
Company details
Written by the company
Cheapticketsdeal.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.
Contact info
8519 Eagle Point, Suite 102, 55042, Lake Elmo, United States
- 1-888-910-0597
- support@cheapticketsdeal.com
- cheapticketsdeal.com
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
it's real!
I purchased tickets using cheapticketsdeal.com and honestly i thought it was a scam lol. i received a call from Eric who helped me confirm everything over the phone and i then received my tickets. i entered the information on my airline app and yup. legit. i am ready to fly for way less than the airline wanted to charge me originally.
5 May 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Luis,
Thank you for the kind words. We’re glad to see that your experience interacting with Eric from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
David was great!!
David was very patient, knowledgeable, and worked with me to ensure my entire group was booked successfully.
30 April 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Jennifer,
Thank you for the kind words. We’re glad to see that your experience interacting with David from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Booking my tickets was quick and easy
Booking my tickets was quick and easy, and the customer service agent Alan was super helpful. He chatted with me on line and even called me to make sure everything was properly squared away.
3 May 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Lorian,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Great customer service…
I had a very hard time understanding the flights Alan was a great help and got me the best price he could find
28 April 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Niyael,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Was scared to try this page out but…
Was scared to try this page out but everything is working out. Eric Wood was super helpful!
27 April 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Boonie,
Thank you for the kind words. We’re glad to see that your experience interacting with Eric Wood from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Very Positive Experience Booking Flights
We booked flights to Tokyo with Cheapticketsdeal after seeing a very attractive price on a flight comparison site. I was very impressed by the level and speed of service provided by the team in keeping me up to date on the progress of my booking, especially Léa with whom I spoke a couple of times during the process. The only improvement I would suggest to the team is that the payment form on the website be updated to accept UK postcodes. Beyond that, I was very pleased with the service I received and would certainly consider using Cheapticketsdeal for booking future travel.
25 April 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Andy,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Lea was very nice and helpful with the…
Lea was very nice and helpful with the information about my reservation I wish I always had that type of customer service experience when I call to other companies
9 April 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Jonathan,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Fake prices which increase soon after…
Fake prices which increase soon after booking. I booked a return flight from London to Mexico City. Approximately 10 mins after booking, I received a call from Cheapticketsdeal saying that the price had gone up. I've dealt with a similar company in the past and it was a complete scam - hook customers with cheap prices which don't exist in reality and then contact the customer to say the price has gone up. Both unethical and presumably in contravention of relevant legislation/regulations. Avoid at all cost - I cancelled immediately and won't book with them again.
13 April 2026
Unprompted review
Reply from Cheapticketsdeal
Hi Joseph,
We regret the inconvenience you experienced and appreciate you bringing this to our attention.
At the time of your booking, the fare selected for your British Airways flight was no longer available for immediate confirmation due to changes in the airline’s inventory. Airline fares and seat availability are highly dynamic and are not guaranteed unless and until they are ticketed by the airline.
Upon identifying this, we promptly contacted you and offered an alternate flight option at the same fare so we could still secure a confirmed reservation for you. As you preferred to remain on the originally selected flight, the only available option to confirm that specific flight was at the updated fare provided by the airline. As this did not meet your preference, we honored your request to cancel the booking, and no charges were applied from our end.
We would like to assure you that pricing and availability are entirely controlled by the airline’s live inventory, and our intent is always to provide transparent options to help secure confirmed travel.
Regards,
Support Team
Cheapticketsdeal.com
What a great deal Alan found for me!
What a great deal Alan found for me. I thought I was pretty savvy in finding great airfares. Alan took it to another level, saving me hundreds of dollars on an Hawaii itinerary. The attention and care to the details of the reservation were over the top good! I will definitely use Alan and his service again!
11 April 2026
Unprompted review
Reply from Cheapticketsdeal
Dear James,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Skeptical to Confident
At first, I was skeptical and after voicing my concerns Alma listened and did everything to ease my tension. She was very re-assuring and gave me directions on exactly what to expect and how to follow up with the booking. Everything went the way she described which made this such an easy process. Thank You! Alma
As for Alan, he called me the next day to confirm my booking and sent over all my E-tickets well before the 12 to 24 hours wait period window. They also answered every phone call I made with any questions. I now have all the confidence in this business and would definitely recommend them for any travel needs. The icing on the cake...we got a GREAT! price for our trip. Thanks Alan!
7 April 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Taylor,
Thank you for the kind words. We’re glad to see that your experience interacting with Alma and Alan from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
She was very polite and friendly
She was very polite and friendly. Clear in speaking language. Made me feel comfortable and solved my request of wheelchair too.
3 April 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Balbir,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
andrew was very kind and helpful to…
andrew was very kind and helpful to this 85 year old!!
2 April 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Barbara,
Thank you for the kind words. We’re glad to see that your experience interacting with Andrew from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Reply from Cheapticketsdeal
Dear Ana,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Great Customer Service
Lea did an awesome job getting the best deal and helping our family book our Japan flight from Seattle! Thank you!
31 March 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Kyle,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Great experience, great price. This is not a fake review.
This is not a fake review. I purchased 2 tickets from Oakland to New Orleans from MUCH cheaper than the listed price was on the airline's website. Honestly, I was worried about it being a scam, but my e-tickets are issued, I called the airline to confirm that the purchase went through and I'm ready to fly. I was not pressured or asked anything more than what I was originally quoted/ charged. I spoke to Lea, who was helpful and professional and stayed on the line with me until the tickets were issued. Thank you!
31 March 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Ginger,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
David assisted with booking flights
David assisted with booking flights. Called personally to assist
29 March 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Lauren,
Thank you for the kind words. We’re glad to see that your experience interacting with David from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Reply from Cheapticketsdeal
Dear Bilal,
Thank you for the kind words. We’re glad to see that your experience interacting with David from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
I had a great experience with…
I had a great experience with cheapticketsdeal.com and Alan Brown from costumer service helped me a lot
25 March 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Klajdi,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan Brown from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Luna from cheap tickets.com
Luna from cheap tickets.com was outstanding with her customer service! I was trying to make a reservation on the website, but somehow got kicked out when I got to the payment section. I figured I lost the opportunity as well as the discounted price and that I would just have to try again later. Luna persistently called me trying to offer me another option. She continued to research until she found a better deal than the original one that I had initially. I am so grateful for her dedication and commitment to my satisfaction. Luna was very patient, kind, and caring in her efforts to help me. It is daunting and stressful trying to figure out flights on my own. Luna gave me such peace of mind knowing that it is all taken care of I don’t have to worry about it now.
I will contact Luna for my future travel needs.
Thank you Luna!
17 March 2026
Unprompted review
Reply from Cheapticketsdeal
Dear Charity,
Thank you for the kind words. We’re glad to see that your experience interacting with Luna from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
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