My honest review is that I've been helped greatly with a small little technical difficulty ... Very kind and fair up till now ❤️
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I have been playing at Chachabet for a long time and until now my experience has been positive. This is the first time I am encountering an issue like this, which is why I am writing this r... See more
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Company details
Written by the company
Discover a gaming paradise at Chacha.bet, where an abundance of games and bonuses awaits both new and seasoned players alike. Our platform boasts a stunning design and user-friendly interface, ensuring effortless navigation and access to vital information. Chacha.bet Casino offers an extensive selection of over 4,000 games, promising endless entertainment. With a plethora of banking options including Visa, MasterCard, Maestro, Visa Electron, e-wallets, and cryptocurrency, managing deposits and withdrawals is a breeze. Immerse yourself in a world of gaming excellence with titles from premier software providers. Whether you're a fan of slots, card games, table games, or live dealer games,our casino has something to cater to every taste. Dive into the excitement of table games including roulette, blackjack, baccarat, and poker, offering various variations and betting limits to suit your preferences. But the excitement doesn't end there. Chacha.bet also provides responsive support and a commitment to continuous improvement, promising a steady stream of new games, tournaments, and irresistible offers. Experience an unforgettable gaming journey at Chacha.bet with players from around the world.
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3.5
Average
226 reviews
Replied to 91% of negative reviews
Typically replies within 1 week
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Scam casino. Avoid at any cost
My account was blocked when I made first withdrawal for cheating. Absolute scam casino please avoid, total scammers taking your deposited money.
14 April 2026
Unprompted review
Reply from Chacha.bet
Hello Luke,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the situation.
Please note that account decisions are made following a thorough review process and in accordance with our Terms and Conditions. In cases where irregular activity is detected, appropriate measures may be applied to ensure fairness and platform integrity.
These decisions are not taken lightly and are always based on internal checks. We understand that you may disagree with the outcome; however, each case is reviewed individually by our relevant team.
If you would like further clarification, you are welcome to contact our support team for assistance.
Best Regards,
Chachabet Team
Send my greetings to Mykhailo Yemets
Send my greetings to Mykhailo Yemets! Informed you multiple times since you were operating with the name lalabet.com
There's is an outstanding payment of 50.000€ . Been 2 years and still didn't receive neither the 10% of that !
Kindly note: this amount is already increased ×3 due to lack of awareness, excessive delays for no reason and unethical practises!
Be ready because you will also be exposed on a very large community and your website will dissappear in a short period of time!
15 April 2026
Unprompted review
Reply from Chacha.bet
Hello,
Thank you for your feedback. We take all concerns seriously and review each case thoroughly in accordance with our Terms and Conditions and internal compliance procedures.
We would like to clarify that all payment-related matters are handled strictly through the appropriate verification and review processes to ensure security and regulatory compliance.
We do not ignore or withhold legitimate requests, and each case is assessed individually by the relevant department.
If your case is still open, it means it is currently under review. Once there is an update or a final decision, you will be informed through the appropriate channels.
Best Regards,
Chachabet Team
I must express my deep dissatisfaction…
I must express my deep dissatisfaction with the continued delays and lack of resolution regarding my refund. I have been patient throughout this process, but this situation has now dragged on far too long.
I have already waited long enough, and I expect swift action on your part. Failure to provide a satisfactory resolution promptly will leave me with no choice but to escalate this matter through legal channels and regulatory bodies.
This issue must be resolved without further delays. I look forward to receiving an immediate and decisive response.
15 April 2026
Unprompted review
Reply from Chacha.bet
Hello Lars,
Thank you for your message. We understand your frustration regarding the time taken to resolve your case.
Please rest assured that your request is still being handled by the relevant team in accordance with our internal procedures. In some cases, additional time may be required to complete the necessary checks before a final decision can be made.
We do not intentionally delay any cases, and each one is reviewed carefully to ensure a proper outcome.
Your case remains in progress, and you will be contacted as soon as there is an update. We appreciate your patience.
Best Regards,
Chachabet Team
I rarely leave bad reviews
I rarely leave bad reviews, but this experience deserves attention. Back in December, I contacted support regarding my account and a refund request. At the time, they were very responsive and assured me that if I completed KYC and provided all required documents, the matter would be resolved within 6–8 weeks. I fully cooperated and submitted everything they asked for. Fast forward to April months later there is still no resolution. The timeline they gave has long passed, and communication has either slowed down significantly or turned into repeated answers and delays. And when I followed up after waiting this long, they had the audacity to tell me I still had to wait even longer. Let that sink in: I gave them months, because iknow it can be busy and they think this is acceptable. The amount involved isn’t even significant. This should have been handled quickly and professionally, but instead, they’ve wasted my time, broken trust, and shown zero respect for their customers.
To anyone considering this company: stay far away. Based on my experience, patience is exploited, promises are empty, and you will be treated unfairly.
I know this review will matter to someone, and if they are willing to speed up the process, I am happy to speak with them directly
6 December 2025
Unprompted review
Reply from Chacha.bet
Hello,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the delays and the frustration this situation has caused.
We understand your concerns, especially given the timeframe that was initially communicated. Please note that while we always aim to resolve such matters within estimated timelines, in some cases additional reviews or checks may be required, which can extend the process beyond the original expectations.
We sincerely apologize if the communication has felt repetitive or insufficient — this is not the level of service we strive to provide.
Please be assured that your case remains active and is being handled in accordance with our procedures and regulatory requirements. There is no intention to delay or avoid resolution, and all cases are reviewed carefully to ensure a correct and fair outcome.
If you would like to receive a more detailed update or discuss your case directly, we kindly ask you to contact our support team via email or live chat. Our team is available 24/7 and will make sure to provide you with the most up-to-date information and assist you further.
We truly hope your experience can still be improved, and we appreciate your patience.
Kind regards,
ChachaBet Team
waw 💕 good casino and loyal one and…
waw 💕 good casino and loyal one and best games and thank you voor all voor 💕❤️
2 April 2026
Unprompted review
Reply from Chacha.bet
Hello Amin,
Thank you so much for your kind words and lovely message.
We’re really happy to hear that you’re enjoying the casino, the games, and your overall experience with us. Your support truly means a lot!
If you ever need any assistance, our team is always here for you 24/7.
Wishing you lots of fun and great wins.
Kind regards,
ChachaBet Team
Don’t play here
Don’t play here
Lala.bet = chacha.bet
Read all reviews!!!
Bad people, they steal your money by closing your account for no reason and without communication!
30 March 2026
Unprompted review
Reply from Chacha.bet
Dear Dan,
Thank you for your feedback.
We are sorry to hear you feel this way, and we take such concerns seriously.
We want to be clear: we have never deceived our players, and account closures do not happen without reason. All decisions of this nature are made in accordance with our Terms & Conditions and applicable regulations.
If you would like to discuss the details of your case, we warmly invite you to reach out to us directly at support@chacha.bet
We will be happy to review your situation and provide a full explanation.
Best Regards,
ChachaBet Team
Reply from Chacha.bet
Hello,
Thank you for your comment.
We’re sorry to hear that you feel this way. Please note that all transactions and account actions are handled in accordance with our Terms & Conditions and applicable regulations.
For privacy and security reasons, we are unable to review or discuss account-specific details in a public review. We kindly ask you to contact our Customer Support team so they can check your case and provide you with clarification.
Kind regards,
ChachaBet Team
Dear Luis,
Dear Luis,
Thank you for reaching out.
We would like to confirm that your account has been permanently closed following a final management review. This decision is final and conclusive.
According to our internal policies, it is not possible to reopen the account or process any withdrawals, payments, or refunds, including the amount you have requested.
Please understand that sending additional messages, screenshots, or payment information will not affect this decision, as the case has already been fully reviewed and concluded.
We appreciate your understanding and thank you for contacting us.
Kind regards,
Chachabet Support Team
Ticket ID: ZDYRF7
So You don't pay me the 300 dollars that is You final aswer don't pay me i want My .oney asnwerme and pay me
12 March 2026
Unprompted review
Reply from Chacha.bet
Hola Luis,
Gracias por tu mensaje.
Entendemos que esta situación puede ser frustrante. Según la información proporcionada previamente por nuestro equipo de soporte, tu caso ya fue revisado y se tomó una decisión final por parte de la administración.
Por motivos de privacidad y seguridad, no podemos revisar ni discutir los detalles de una cuenta a través de una reseña pública. Si necesitas más información sobre la decisión tomada, te recomendamos continuar la comunicación a través de los canales oficiales de soporte, indicando tu Ticket ID, para que el equipo correspondiente pueda asistirte.
Atentamente,
ChachaBet Team
Where is my big win?
I have been playing for over 2 years on this website. Actually spend pretty much money on this website, and sometimes i had some wins and i did withdraw them. My experience was very good until last month. Monday 23rd of February i was playing a game i always play. For once i actually won the jackpot but then it said 'server connection error'. The next thing i saw was a black screen and my big win was not calculated. I immediately reported this to my VIP manager and he said he would take care of it and that the situation will be checked. I send my bets of that night and also i had a screenshot of my win to my manager. It's now over two weeks later and i still have not heard from them. My VIP manager said i probably won't get my win back. Very disappointed in this website. Why is it taking so long? And what if im not getting the big win i had?
23 February 2026
Unprompted review
Reply from Chacha.bet
Hello,
Thank you for sharing your experience.
We’re sorry to hear about the situation you described and understand how frustrating it can be when a technical issue appears during gameplay. Please note that cases involving game rounds or potential technical errors need to be reviewed together with the game provider, which may require additional time.
All game rounds and results are recorded on the provider’s side, and if necessary, they are checked in detail to determine the final outcome of the round.
For privacy reasons we cannot review account-specific details in a public review. We kindly ask you to continue communicating with our support team so they can provide you with updates once the review with the game provider is completed.
Kind regards,
ChachaBet Team
Today 7th March 2026.
Today 7th March 2026.
Still NO REFUND-MONEY received from Lalabet Casino!
Lalabet Casino is same as Chachabet Casino so I have read!
Am waiting since 11th July 2024!
I will post updates this year!
7 March 2026
Unprompted review
Reply from Chacha.bet
Hello Bert,
Thank you for your comment.
We understand that waiting for a resolution can be frustrating. Please note that some cases may require additional review and processing time depending on the circumstances involved.
For privacy and security reasons, we are unable to discuss case-specific details in a public review. We kindly ask you to continue communication with our Customer Support team through the official support channel so your case can be followed up properly and you can receive updates directly.
Kind regards,
Chachabet Team
amazing great and super easy ja
amazing great and super easy!
The live chat is also very nice
28 February 2026
Unprompted review
Reply from Chacha.bet
Hello Peter,
Thank you for your kind review!
We’re very happy to hear that you find the platform easy to use and that you had a positive experience with our live chat team. Your feedback means a lot to us.
We wish you lots of fun and good luck on our platform!
Kind regards,
Chachabet Team
Look this aswer
Look this aswer
Dear Luis,
Thank you for contacting us.
We regret to inform you that your account has been permanently closed based on a management decision.
As a result, we are unable to reopen account or process any deposits, withdrawals. Please note that this decision is final and can't be reversed.
We understand that this may be disappointing. However, please be assured that this outcome was reached after careful consideration and in full compliance with our policies.
So You closure the account and dont pay me the 300 dollars in bet 200 dollars win Barcelona no tramps no vpn nothing andnyou decide block My account and don't pay me the witdrawal and rap me the money i just want the money i win legal tell me Answer You gonna pay me or not send the money 300 dollars i had prove pictures the bet and the money
11 February 2026
Unprompted review
Reply from Chacha.bet
Hello Luis,
Thank you for contacting us.
We regret the situation, but your account was permanently blocked after a careful review in line with our Terms and Conditions. This decision is not made lightly; our team conducts thorough checks to ensure all actions are justified.
Unfortunately, as per our policies, accounts found in violation cannot be reopened. This ensures fairness and security for all users on our platform.
We appreciate your understanding regarding this decision.
Best Regards,
ChachaBet Team
They are scammers
They are scammers. I made 2 deposits and I got withdrawals and all seemed okay , until I made third bigger deposit and after waiting for withdrawal over 2 days I got mail from them for closing my account becouse of fraudelant activity. Of course I haven't done anything of that bullshit they write to scam players.
11 February 2026
Unprompted review
Reply from Chacha.bet
Hello Dyran,
Thank you for sharing your experience.
We want to clarify that we do not block accounts without valid reason. All account actions, including suspensions, are conducted in accordance with our Terms and Conditions and after a thorough review of activity to ensure compliance and fairness.
We understand that account restrictions can be frustrating. Our support team is always available to provide guidance and explain any decisions made in line with our policies. We encourage players to contact us directly for clarification regarding their account status.
Best Wishes,
ChachaBet Team
One big scam
One big scam, don’t care about responsible gambling at all. Ignore players and even their own T and C. I filed a complaint at the server host and domain holder to hopefully get then down.
9 February 2026
Unprompted review
Reply from Chacha.bet
Hello Mart,
Thank you for sharing your concerns.
We take all feedback seriously and want to clarify that our platform operates in accordance with our Terms and Conditions, which are designed to ensure fairness and responsible play for all users.
We understand that disputes can be frustrating, and our support team is always available to review account activity or answer questions regarding policies. We encourage players to contact us directly via email or live chat so we can provide assistance and clarification.
Best Regards,
LikesBet Team
Reply from Chacha.bet
Hello Bartek,
Thank you for your kind feedback!
We’re delighted to hear that you’ve had a positive experience with our casino and that our team has been helpful whenever needed. Providing reliable support and an enjoyable gaming environment is always our priority.
We hope you continue to enjoy your time with us!
Warm Regards,
ChachaBet Team
I was have 20k but I can’t withdraw my…
I was have 20k but I can’t withdraw my money because they say the money i deposit is not received on them account so how i get the money i deposit on my account so i can get fast but take money out can’t and sure if i can take my money out what i go do keep playing to I lost 20K
26 January 2026
Unprompted review
Reply from Chacha.bet
Hello Karim,
Thank you for your message.
At the moment, your request is affected by a temporary payment provider update. Because of this, the deposited funds are not yet fully reflected on our side.
We kindly ask you to remain patient — once the payment provider update is completed, the balance will be updated automatically and you will be able to withdraw your funds without any issues. There is no need to worry.
Our managers and support team are always available, and you are welcome to contact them at any time to receive updates on the process. As soon as everything is finalized, withdrawals will be processed normally.
Kind regards,
ChachaBet Team
Question About Withdrawals at Chachabet
I have been playing at Chachabet for a long time and until now my experience has been positive. This is the first time I am encountering an issue like this, which is why I am writing this review to ask for clarification.
Recently, I won money on slots and requested several withdrawals. The withdrawals first showed as pending, and then changed to refunded. The funds appeared back in my Chachabet balance, but they were not transferred to my bank account.
At the moment, I am waiting for three withdrawals. A fourth withdrawal shows a message saying that the merchant has refunded the transaction and that it can take up to 30 days. I am a bit confused about what this means and what I should expect next.
I would like to understand:
• Why are the withdrawals being refunded instead of paid out to my bank?
• Is any action required from my side?
• How long does the withdrawal process normally take in this situation?
I am hoping this can be clarified soon, as I have not experienced this before and would like to continue playing with confidence. Ps I will change the stars when issue fixed :D
29 December 2025
Unprompted review
Reply from Chacha.bet
Hello,
Thank you for sharing your experience and for your continued trust in Chachabet.
We appreciate you taking the time to describe the situation in detail.
Please note that all withdrawal requests are processed according to the timeframes stated on our website. In some cases, a withdrawal may be marked as refunded due to payment-provider or bank-side processing requirements. When this happens, the funds are safely returned to your casino balance, and no money is lost.
For precise updates regarding your pending withdrawals and to confirm the next steps, we kindly recommend that you contact our support team via live chat. They can check the exact status of each request and provide you with the most accurate information. Our team is always ready to help.
We value your patience and look forward to resolving this matter so you can continue playing with confidence.
Kind regards,
ChachaBet Team
Never tumbles no slot is woking keep…
Never tumbles no slot is woking keep your money guys these people scam they will give you multies but wont tumble stay as far away from this site
23 December 2025
Unprompted review
Reply from Chacha.bet
Hello,
We’re sorry to hear you’ve been having trouble with the slots. All our games are fully licensed and regularly checked to ensure they work properly.
To get this sorted quickly, please reach out via our live chat — our support team is available 24/7 and can help troubleshoot any issues and make sure your experience is smooth.
Thanks for your patience,
ChachaBet Team
WARNING !!!! Transaction Review
UPDATE:
I have just contacted my bank, which has confirmed that the amount has been debited from my bank account. I have also sent you a copy of the debit note by email.
I would like to receive confirmation that everything is correct and that I am therefore entitled to the payment.
Good morning,
I'm not usually someone who writes reviews, but I would like to share the following with you.
I am a regular gambler, especially on sports. I enjoy it. I don't complain when I lose because when you gamble, there is always a chance of losing. I make regular deposits and normally this always goes well. I make payments via Ideal.
Last Monday, I made a deposit and played a game, and this time I won, which was great. I immediately requested a withdrawal and read on the Chachabet website that this takes 1-3 days to process.
To my surprise, I received the email below this morning.
Dear Player,
We have reviewed your account and noticed that some of your deposits were initially reflected on your account but, upon receiving the final deposit status, the funds were not received by us. Specifically, the following transactions were affected:
RRN: 9UVMQYIP PAYMENT
This means that, unfortunately, we did not receive the actual funds for these deposits.
To proceed smoothly, we kindly ask you to:
Contact your bank to clarify the situation regarding these transactions. We have attached the relevant information, including deposit amounts and RRN, so you can provide accurate details when speaking with your bank.
Authorize us to deduct the amount of these unreceived deposits from your current withdrawal request or balance, or deposit the missing amount so that you can continue using our services without interruption.
Once this is resolved, you will be able to withdraw your funds and continue playing without any issues.
We greatly appreciate your cooperation and understanding. Please review the attached information and let us know how you wish to proceed. Thank you for your attention to this matter — we look forward to your response and are here to assist you if needed.
Warm regards,
ChachaBet Payments Team
I contacted my bank directly and actually made the transfer. I have now sent the screenshot to Chachabet for confirmation. It is, of course, strange that I received the money directly into my account and played with it, and now Chachabet says they did not receive it. That is obviously not true.
I am waiting for a response and if it turns out to be a misunderstanding, I will of course remove or amend this review.
But for now, be warned because they are currently blocking my withdrawal, which is not right.
I will write a new update and post a review here every day.
19 December 2025
Unprompted review
Reply from Chacha.bet
Hello Harrie,
Thank you for taking the time to share your experience. We understand how concerning this situation can feel, and we appreciate the opportunity to clarify it.
First, we want to assure you that ChachaBet does not block withdrawals arbitrarily. All withdrawal requests are processed strictly in line with our payment procedures and standard verification processes, which are designed to ensure accuracy and security for all parties involved.
Our team reviews each case individually, and when additional confirmation is required from the payment provider or bank, we work to resolve it as efficiently as possible. We remain in contact through our official support channels and are committed to bringing every case to a proper conclusion.
Thank you for your patience and understanding.
Kind regards,
ChachaBet Team
Worst casino I ever Sign up
Worst casino I ever Sign up. They literally banned me from casino for cheating. I haven't done anything against their rules. I won like 300 EUR of sport betting and they think that's cheating. Also their withdrawal time is awful. Never received withdrawal before 2 days. Please stay away from this casino.
16 December 2025
Unprompted review
Reply from Chacha.bet
Hello Jerdy,
Thank you for sharing your feedback. We’re sorry to hear about your frustration and would like to clarify a few important points.
Account restrictions are never applied simply because a player wins. Winning bets — including sports bets — are a normal and expected part of gameplay. When an account is reviewed or restricted, it is the result of a compliance check where activity is assessed against our Terms & Conditions and responsible gaming and anti-fraud policies. These checks are applied equally to all players and are not based on winnings alone.
For security and regulatory reasons, we’re unable to discuss specific internal findings publicly. However, please note that no account is restricted without confirmed grounds following a review process.
Regarding withdrawals, processing times depend on the selected payment method and required checks, and a timeframe of up to 48 hours is standard across many licensed platforms.
If you believe there has been a misunderstanding, we strongly encourage you to contact our support team via the official email or live chat so your case can be reviewed individually and properly.
Kind regards,
ChachaBet Team
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