Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more
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Review summary
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Reviews shaping this summary
Thomas who serviced our unit was very efficient,tidy and polite. He provided a very positive report on our system. The only reason for not giving a 5 star review is that we didn't receive a call/text... See more
Company replied
Peter was spot on unfortunately his Van broke down on the day I was due to get my Service didn't know till 5pm after staying in all day ? Had to get reschedule a week later this time everything went f... See more
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Good water flow since the treatment. May I suggest that workers bring whatever they need to complete the job. Using my clean dishcloth to wipe up floor is not good. Also leaving all the used filters... See more
Company replied
Company details
- Water Purification Company
- Drinking Water Fountain
- Water Cooler Supplier
- Water Filter Supplier
- Water Softening Equipment Supplier
- Water Treatment Supplier
Written by the company
Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.
Contact info
Unit 24, N17 Business Park, Galway Road, Tuam, H54DA39, Galway, Ireland
- 093 60705
- info@celticwatersolutions.ie
- celticwatersolutions.ie
4.4
Excellent
2K reviews
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I requested call back from customer…
I requested call back from customer service team as engineer did not complete service
The unit has slot of debris in unit itself and was not cleaned out or salt replaced
Engineer just replaced filter unit under sink so therefore as customer not accepting this service
22 June 2026
Reply from Culligan Consumer Products Ireland Ltd
Hello,
Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.
Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie
Once we have this information, we’ll be able to investigate the situation and get back to you with an update.
Thank you for your patience — we appreciate your cooperation.
Best regards,
Team Culligan
All good.We are enjoying lovely water.
17 June 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Quick service
16 June 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Culligan Water Softner and Reverse Osmosis
We had 2 brand new units fitted by Culligan recently. (formerly Celtic Water Solutions) Water Softener and Reverse osmosis units.
Since the installation, (10 weeks ago) the reverse osmosis unit has broken down on several occasions.
Each time when we tried to contact Culligan technical support, it took hours to get through, with no call back provided. On 2 occasions, a technician called out and fixed the issue, with part replacements. We would have preferred a replacement unit, but that was not forthcoming.
However, now the unit has failed again, (Unit 10 weeks old) and Culligan are impossible to contact once again.
The technicians that called out are brilliant, but the company support team, are atrocious. For this reason I would say avoid Culligan, and go with a different company.
23 June 2026
Reply from Culligan Consumer Products Ireland Ltd
Hello,
Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.
Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie
Once we have this information, we’ll be able to investigate the situation and get back to you with an update.
Thank you for your patience — we appreciate your cooperation.
Best regards,
Team Culligan
Service of water tank and drinking tap…
Service of water tank and drinking tap was done tidy and fast. Issue to book an engineer. However took a number of weeks to get an engineer out to do the job on a time that suited working people.
15 June 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Fast efficient service
Fast efficient service
A call or text the day before to say am or pm service would have been good
16 June 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Dreadful in every way.
10 June 2026
Reply from Culligan Consumer Products Ireland Ltd
Hello,
Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.
Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie
Once we have this information, we’ll be able to investigate the situation and get back to you with an update.
Thank you for your patience — we appreciate your cooperation.
Best regards,
Team Culligan
Very good and timely.
15 June 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Easy organise and try their best to…
Easy organise and try their best to facilitate you with their fitters very helpful
15 June 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Quick and simple online order
Quick and simple online order
Professional installation services
Ryan technician
19 June 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Although it took 6 days for myeelucery…
Although it took 6 days for my delivery to arrive, all was delivered correctly. Thank you. Staff are helpful.
16 June 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
No point getting the service done
No point getting the service done. They do feck all expect make sure it is working and check the settings for 140 euro. Jokers
19 June 2026
Reply from Culligan Consumer Products Ireland Ltd
Hello,
Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.
Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie
Once we have this information, we’ll be able to investigate the situation and get back to you with an update.
Thank you for your patience — we appreciate your cooperation.
Best regards,
Team Culligan
The person who serviced my water unit…
The person who serviced my water unit was brilliant top class
18 June 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Annual service
My service was not done on the Friday as arranged. I waited in all day but despite the technicians vest efforts to get to me he was unanble to because he was overbooked.
I then had to spend an hour on the phone to the office on the monday to rebook and had to wait another week for the annual service .
I also had to spend another hslf hour on another call to confirm the seco d booking i had made!
Culligsn admin need to join up their dots
.
12 June 2026
Reply from Culligan Consumer Products Ireland Ltd
Hello,
Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.
Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie
Once we have this information, we’ll be able to investigate the situation and get back to you with an update.
Thank you for your patience — we appreciate your cooperation.
Best regards,
Team Culligan
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
Our service man forgot to set the proper time on the unit for us.
Everything went well, only just our service man forgot to set the proper time on the unit for us.
18 June 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future
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