Super sales customer service. Looked for support also on how to deal with issue while waiting for new system to be installed but i never got a call back as promised despite two attempts
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Culligan serviced my water softener recently. The serviceman was good to communicate what he was doing and wasn't long doing the job. Unfortunately, the backwash got into the drinking water somehow, n... See more
Company replied
The service engineer, Mario, arrived on time and explained what he was doing and improved the water quality. He was very quick and efficient. The service could have been better if the agent booking th... See more
Company replied
I had to contact Culligan to let them know that my service was overdue since late last year. However, when the engineer came, he was excellent. Knew his job, increased the pressure in the tank, and... See more
Company replied
Company details
- Water Purification Company
- Drinking Water Fountain
- Water Cooler Supplier
- Water Filter Supplier
- Water Softening Equipment Supplier
- Water Treatment Supplier
Written by the company
Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.
Contact info
Unit 24, N17 Business Park, Galway Road, Tuam, H54DA39, Galway, Ireland
- 093 60705
- info@celticwatersolutions.ie
- celticwatersolutions.ie
4.4
Excellent
2K reviews
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Michael was polite and helpful
Michael was polite and helpful. He fully explained how the unit worked and what to do in case of leaks/problems. Excellent technician
16 April 2026
High quality team and product
Always a pleasure dealing Culligan team and their service engineers. No issues with equipment since installation 7 years ago.
16 April 2026
Engineer rang the evening before to…
Engineer rang the evening before to let me know what time he would be at my house, ( within the hour). That was very helpful.
15 April 2026
Marcin the engineer was very helpful
Marcin the engineer was very helpful. Explained what needed to be done and was very efficient.
9 April 2026
ExcellentExcellent customer service, keeping a tab on client, warm and professional follow-up and exceptional service delivery. customer service
Excellent customer service.
14 April 2026
So happy to recommended culligan
So happy to recommended culligan. Service on time.. So efficient staffs
10 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Renewal of cartridges of the reverse osmosis filter.
The renewal of the cartridges was quickly arranged, the mechanic arrived on time after having phoned me twice beforehand.
13 April 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.
Kindly,
Team Culligan
Met expectations in full
Met expectations in full. Booking was easy. Technician was excellent.
14 April 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.
Kindly,
Team Culligan
excellent experience from first contact
It was the personal touch from start to finish. Great personalities , excellent clear communication and everyone we dealt with were very professional . The work was carried out with great efficiency and respect for my home , overall excellent. So far we are delighted with the product .
14 April 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.
Kindly,
Team Culligan
Well customer service was good but…
Well customer service was good but the person that was appointed for that day never arrived and didnt inform why Now I had a very nice guy who arrived the following week and serviced the water
So I cannot complain
Thanking you
Clare keane.
8 April 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.
Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie
Once we have this information, we’ll be able to investigate the situation and get back to you with an update.
Thank you for your patience — we appreciate your cooperation.
Best regards,
Michael was as usual extremely…
Michael was as usual extremely efficient and courteous on his visit. Thanks
9 April 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.
Kindly,
Team Culligan
Great communication
Great communication, service technician arrived on time and was pleasant and efficient.
13 April 2026
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.
Kindly,
Team Culligan
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.
Kindly,
Team Culligan
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.
Kindly,
Team Culligan
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.
Kindly,
Team Culligan
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.
Kindly,
Team Culligan
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