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Culligan Consumer Products Ireland Ltd Reviews 

2,504
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 2,013 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being efficient, professional, and polite, often highlighting their helpfulness and knowledge. Many reviewers highlight the excellent service, noting its efficiency, timely execution, and the helpful advice provided by technicians. However, some people were dissatisfied with aspects of customer service, citing difficulties reaching support, slow responses, or lack of follow-up. Additionally, a few customers experienced issues with technicians not completing jobs thoroughly, leaving mess, or not having necessary parts, leading to product malfunctions or additional costs. There were also instances where scheduled appointments were missed or rescheduled without adequate notice.

What people talk about most

Service

Users describe positive interactions with service, highlighting the politeness, efficiency, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their politeness, knowledge, and... See more

Product

Customers had ambiguous experiences with product, with many expressing satisfaction with their new water... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising great water quality, good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more

Company replied

Rated 4 out of 5 stars

Thomas who serviced our unit was very efficient,tidy and polite. He provided a very positive report on our system. The only reason for not giving a 5 star review is that we didn't receive a call/text... See more

Company replied

Rated 4 out of 5 stars

Peter was spot on unfortunately his Van broke down on the day I was due to get my Service didn't know till 5pm after staying in all day ? Had to get reschedule a week later this time everything went f... See more

Company replied

Rated 4 out of 5 stars

Good water flow since the treatment. May I suggest that workers bring whatever they need to complete the job. Using my clean dishcloth to wipe up floor is not good. Also leaving all the used filters... See more

Company replied


Company details

  1. Water Purification Company
  2. Drinking Water Fountain
  3. Water Cooler Supplier
  4. Water Filter Supplier
  5. Water Softening Equipment Supplier
  6. Water Treatment Supplier

Written by the company

Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.4

All reviews

(2,504)

1,999 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

24 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 4 out of 5 stars

The man rang when he was nearby and…

The man rang when he was nearby and worked away quietly.

19 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Very quick turnaround from making…

Very quick turnaround from making appointment to getting service. The engineer was very professional, polite, kind and quick!

19 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

The customer service person was very…

The customer service person was very friendly and professional. We settled on a date that would suit me and told me a technician would be in touch nearer the time

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Lovely Friendly and chatty

Lovely Friendly and chatty , a pleasure to call to any house..

24 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

The work was done in a very…

The work was done in a very professional manner. Got a text to say that they would be at my house at 2. On time and great job done. Thanks

24 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Marcos the technician was excellent

Marcos the technician was excellent, very helpful and informative.

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Good experience

Good experience
Contacted early in the morning to receive time of installation. On time, it was installed quickly by a nice man.
Thanks

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

CULLIGAN WATER FILTERS

Culligan service a water filter I had installed very many years ago. Since the installation the company has changed hands a few times but Culligan are still providing the same excellent customer service I've had from day one. They keep track of the yearly service and remind me when it's due , organising with me when the engineer can call. The service is always done at the designated slot and the guys are excellent at giving advice and answering any questions I have. If you require a water filter in your home DEFINITELY consider a call to Culligan Water before you make any decisions.

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Excellent service staff very friendly…

Excellent service staff very friendly and helpful

18 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

The best solution for hard water…

The best solution for hard water nightmare. The service is so reliable and professional.

22 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 4 out of 5 stars

V good service

V good service

17 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

The engineer came in and changed the…

The engineer came in and changed the filter very quickly, with no fuss.

9 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 4 out of 5 stars

Product works extremely well

Product works extremely well, efficient service peace of mind with clean water

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Very good serviceman came

Very good serviceman, was on top of his job.

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Staff were punctual and very helpful…

Staff were punctual and very helpful with any questions I had.

18 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 1 out of 5 stars

Service Tips, Call Service error

After the servicing it’s constantly beeping with “Service Tips, Call Service error”. Didn’t get any response from past 2 days on my email.

18 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 5 out of 5 stars

Service review

Technician rang before arrival and was on time. He was friendly completed the service professionally with minimum fuss. He gave me feed back on the service. the timer was off probably due to power cuts which we had over the last year.

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Alan was very professional

Alan was very professional, very friendly and knowledgeable. He answered all the queries I had and explained everything he did.

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

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