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Culligan Consumer Products Ireland Ltd Reviews 2,191

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,813 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and the professionalism of the staff, noting their efficiency, tidiness, and polite demeanor. Many people highlight the helpfulness and knowledge of the technicians, who often go above and beyond to address concerns and provide valuable advice. The ease of arranging appointments and the prompt arrival of service personnel are also consistently mentioned as positive aspects of their experience. However, some customers also noted issues with product functionality, such as low water pressure from certain units or problems with softeners not working correctly after service. There were also occasional complaints about customer service, including missed appointments, lack of communication, and technicians not having the necessary equipment to fix issues.

What people talk about most

Service

Customers had positive experiences with service, often praising the efficiency, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, efficiency, and... See more

Product

Clients share ambiguous opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Customer service

People report ambiguous experiences with customer service, with many praising the excellent communication,... See more

Quality

Customers consistently note ambiguous experiences with quality, with some praising the clean work, great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more

Company replied

Rated 4 out of 5 stars

Communication from the service engineer was excellent. He provided notice that he was on his way and arrived promptly. He was efficient and tidy and a very pleasant person to deal with. The only negat... See more

Company replied

Rated 4 out of 5 stars

Thomas who serviced our unit was very efficient,tidy and polite. He provided a very positive report on our system. The only reason for not giving a 5 star review is that we didn't receive a call/text... See more

Company replied

Rated 4 out of 5 stars

Good communicator, good attitude and helpful. More than 10 mins notice of the visit (given it was after 4pm and we'd not yet heard anything) would have been nice but other than that, great job.

Company replied


Company details

  1. Water Purification Company
  2. Drinking Water Fountain
  3. Water Cooler Supplier
  4. Water Filter Supplier
  5. Water Softening Equipment Supplier
  6. Water Treatment Supplier

Written by the company

Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

It was helpful

No mess .Clear communication with the appointment

14 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Your engineer carried out his work with…

Your engineer carried out his work with professionalism.

19 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

refreshing to have a person with a…

refreshing to have a person with a personality call and good at his job he knew his stuff and didn't piss about
Job done cheers

19 May 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Installation neat and tidy with storage…

Installation neat and tidy with storage space left under kitchen sink. In short very good compact system. Quality craftsmanship and design.

19 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

We were very satisfied with our…

We were very satisfied with our experience, from ordering our water softener to the installation. We would highly recommend

14 May 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Engineer was very expert and…

Engineer was very expert and informative prompt service as well

14 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

great execellent

14 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Martin was helping us to relocate…

Martin was helping us to relocate softener and change cartridges for drinking water. He was so professional and nice person that extremely happy that he help us to solve our problem with the softener box. He was very honest and giving advice to help maintain softener better. Was very quick and very clean.

19 May 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

The engineer

The engineer that called very professional prompt and easy to speak to

12 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

My first time with you ,

My first time with you ,
Was extremely happy with David ,he was very nice .

18 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

This company has an excellent…

This company has an excellent aftersales service. Every year without fail they contact me to arrange a time that suits me to have the filter changed at no extra cost. Their customer service is excellent

7 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Michael is a very pleased and efficient…

Michael is a very pleased and efficient technician. We are very happy with our water filtered tap water.

13 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Have had the water filter system for…

Have had the water filter system for nearly 10 years and has served me well. The plastic feeder pipe finally gave up and was replaced easily. I change the filters yearly and have had no problems . Very reliable. The service man Dave was very friendly and helpful. Highly recommend getting a filtration system for chemical free water usage avoiding the toxins in our water system!! Thank you all at Culligans

18 May 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Filter replacement

The technician was very polite and finished in a timely fashion also the company were very courteous
of reminding us about the yearly replacement of the filters

13 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Couldn't say a bad word about this…

Couldn't say a bad word about this company

12 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 1 out of 5 stars

Schedulìñg texts

Replying to schedulìñg texts didn’t work.

17 April 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 2 out of 5 stars

Can't drink water as its the same…

Can't drink water as its the same reading as my tap water and filter system keeps running so I have to plug it out. No help from anyone and I with them for 15 years or more

11 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 5 out of 5 stars

Great service good communication no issues

Good communication, easy to deal with, helpful staff

11 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

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