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Culligan Consumer Products Ireland Ltd Reviews 

2,462
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,989 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service provided, often highlighting the positive attitude and helpfulness of the staff. Many people appreciate the clear communication, with technicians ringing before arrival and explaining everything thoroughly. Reviewers frequently mention the excellent customer service, noting the ease of arranging appointments and the company's commitment to addressing issues promptly. However, some customers also noted dissatisfaction with certain aspects of the service, such as technicians not having shoe covers or leaving used filters in the sink. A few other people also felt that customer support was difficult to reach, with long wait times and unreturned calls, leading to frustration with product breakdowns and delayed resolutions.

What people talk about most

Service

Users describe positive interactions with service, often highlighting the efficiency, professionalism, and... See more

Staff

Consumers generally report positive experiences with staff, highlighting their friendliness, efficiency, and... See more

Product

Customers had ambiguous experiences with product, with many expressing delight with their new water filter... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the helpfulness,... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the fast, efficient, and clean... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more

Company replied

Rated 4 out of 5 stars

Thomas who serviced our unit was very efficient,tidy and polite. He provided a very positive report on our system. The only reason for not giving a 5 star review is that we didn't receive a call/text... See more

Company replied

Rated 4 out of 5 stars

Peter was spot on unfortunately his Van broke down on the day I was due to get my Service didn't know till 5pm after staying in all day ? Had to get reschedule a week later this time everything went f... See more

Company replied

Rated 4 out of 5 stars

Good water flow since the treatment. May I suggest that workers bring whatever they need to complete the job. Using my clean dishcloth to wipe up floor is not good. Also leaving all the used filters... See more

Company replied


Company details

  1. Water Purification Company
  2. Drinking Water Fountain
  3. Water Cooler Supplier
  4. Water Filter Supplier
  5. Water Softening Equipment Supplier
  6. Water Treatment Supplier

Written by the company

Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(2,462)

1,956 reviews in the last 12 months

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Rated 3 out of 5 stars

Service was great but cost was bad for…

Service was great but cost was bad for the service 20 minutes to half hour the used filters were left behind for me to dispose of and they are not recyclable if I pay for a service I dont expect to use my own bin all waste should be taken away. This is something I could quite comfortably do my self next time and will do.

Andy

24 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 5 out of 5 stars

Very professional abd offered good…

Very professional and offered good advice in regards to updating my system which was over 10 years old

29 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Service is excellent.Right time…

Service is excellent.Right time response.well explanation by all team especially plumber.

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 4 out of 5 stars

Thomas who installed the softener and…

Thomas who installed the softener and drinking tap was very helpfully and made sure the tap was correctly fitted into a difficult position.

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Give that man a raise !

Appointment was made a few days earlier, with a 4-hour time-frame, thus giving me "freedom of movement to do shopping etc.
On the day, I got a text 15 minutes before arrival, giving me time to "prepare".
He was efficient, professional, clean, courteous, helpful - what more could one ask for?

29 June 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

GOOD SERVICE

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Efficient

Efficient, So professional, punctual and very helpful.

24 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Excellent service

Excellent service. Delighted with my new water system. No more plastic water bottles and hard water problems. Thanks 👌 😊

23 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Great service

The engineer you sent out to us was very friendly and helpful. He is the first engineer who has not left our filter under the sink leaking.

25 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Very efficient service experienced

Had a very efficient service with great advice also

22 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 4 out of 5 stars

Good water flow since the treatment. So that’s outside and keep him alone inside me May I suggest that th and then thank you attentivee

Good water flow since the treatment. May I suggest that workers bring whatever they need to complete the job. Using my clean dishcloth to wipe up floor is not good. Also leaving all the used filters in the sink after him Not ideal!

22 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Incredibly fast delivery!Ordered that…

Incredibly fast delivery!Ordered that night and arrived the following day.The delivery man was very careful and kept the items inplaced.Highly recommend.

22 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Excellent

The engineer was very professional and respectful . He did an excellent job.

22 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Good 👍 service

Good 👍 service

27 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Oooo

Oooooooooo

27 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Service man was punctual worked hard…

Service man was punctual worked hard and quickly communicated well
Reminder of service was good

26 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 4 out of 5 stars

It is a great system

It is a great system. Installation was quick and easy. Installer was pleasant and helpful. The only drawback back with the system is the water is slow coming from the tap

26 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

I have used this company for a number…

I have used this company for a number of years, and I found their work to be very good. I found their staff in Customer care and service to be polite, helpful and honest.

22 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

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