I passed my CE today in Standish. I can't recommend Craig Baker and his team enough. Everyone who I have come across in the Standish branch has been exceptional, incredibly experienced, frien... See more
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At Craig Baker Driver Training, we specialise in nationwide HGV and LGV training courses, offering comprehensive instruction for aspiring drivers at all levels. From car lessons to advanced certifications such as HGV Class 2 (Cat C), HGV Class 1 (Cat CE), and CPC Module 4, our expert trainers are dedicated to providing the highest quality education and support. With the current demand for HGV drivers soaring and over 80,000 vacancies across the UK, there has never been a better time to embark on a career in this field. Our courses are designed to equip you with the skills and confidence needed to succeed, with the potential to earn up to £50,000 annually. We operate out of several convenient locations, including Wigan, Chorley, Accrington, Sheffield, Coventry, Lichfield, Milton Keynes, and London ensuring accessible training no matter where you are. Our direct access courses make it easy to achieve your driving goals swiftly and efficiently. Join the many successful drivers who have trained with us and start your journey towards a rewarding and lucrative career with Craig Baker Driver Training. With our experienced instructors and state-of-the-art facilities, we are committed to your success on the road.
wigan investment centre, waterside drive, waterside drive, WN35BA, Wigan, United Kingdom
Replied to 58% of negative reviews
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Craig Baker driver were really accommodating and lovely! They helped me get my C1 booked in last minute and helped me pass 1st time with only 8hrs driving. Thank you so much to my lovely instructor for the laughs and the amazing advice it definitely helped! Couldn't recommend them enough!

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
Think 1000 times before you go to them They have enrolled me without telling me that I have to spend 185 days in UK before I go for my driving training and test they took 2400 pounds from me got to know on the 3rd day of training that when they gave me a form to sign before my reversing test after that they said you can come back once 185 days re complete and we will give u training but then when the time near and I called them for course they said we re not responsible for anything and won’t give any training and also won’t return any of my amount so it was total of 2400 pounds which they have taken from me for nothing and then started threatening me. I lost 2400 pounds hard earn money just because of Lee Calderbank and the owner Craig Baker also didn’t support in anything as he was aware of everything

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
Massive thanks to all the lads at Craig baker for getting me through my HGV course I had four different instructors on various days and they were all amazing,and they all had so much patience and respect could not fault any of them,I would recommend this company to anyone looking to become a professional driver it's a weeks course and by the end of it you have a lorry license, absolutely superb thanks again lads.ryan

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
I hadn't had much time driving on the road since Covid. Beginning my class 2 HGV lessons with Craig Baker Training, their patient and experienced instructors taught me everything I needed to know to pass my test first time and feel confident on the roads in a truck. I am super excited for starting this new career. Thank you to all the instructors who got me through. Highly recommended.

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
I recently completed my HGV training with Craig Baker HGV Training, and I couldn’t be more impressed. From start to finish, the entire process was smooth, professional, and incredibly supportive. The instructors are highly experienced, patient, and genuinely care about helping you succeed. They break everything down in a way that’s easy to understand, even for complete beginner.
I would like to thank the two Chris’s for patience (especially on roundabouts) and feel they were instrumental in my approach to the test. Also would like to wish Little Chris a speedy recovery from his recent illness.
I passed my test with confidence thanks to their expert guidance. If you’re considering getting your HGV license, I can’t recommend Craig Baker HGV Training highly enough – it’s easily one of the best decisions I’ve made for my career. Top-class service all around!

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
I had the pleasure of both Kyle and Pedro showing me the ropes in the ambulance. Both were very through, patient and taught me what I needed to know to safely drive our new motorhome (and ultimately pass my test!) Would definitely recommend.

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
Everyone that I worked with over my time training here have been brilliant, Chris showing me the basics, Pedro helping me refine and polish these and Niel giving me the final boost in my confidence behind the wheel

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
one of the best people for HGV in sheffield , i got my class 1 at first attempt . staffs were polite and kind not stressing me to do this do that like first they are allowing to make mistakes and then they are retifying it worth for money.

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
It’s been pleasure to work with you guys, absolutely amazing team work. Just wanted to say special thanks to Neil,Julian and Chris, very professional and very helpful and friendly.
Thank you so much.

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
The instructors brilliant
This company full of miss information and planing is even worse
1 was told I was in on Wednesday and my test was Thursday in sheffield then they cancelled my test without my knowledge then when I called them they said test next week in Manchester which I find that bizarre ,I did ask the question why is that they say sheffield was closed because of health and safety something to do with ceiling I went few days later and I have asked the staff in sheffield they said that wasn't true we never closed,and on the day of the exam they didn't let me drive to Manchester so I lost a valuable driving time , on my first day I was meant to do 4 hours I end up doing 8 hours after a night shift , the trucks out of dates and you learn in short trailer and the test in long trailer which is strange.
I'm not saying avoid the company but check and confirm everything before.
1 more thing don't aspect to get apology from them.
Thank you john-andy-neil, you are all brilliant, but company and training schedules and vehicles is 00000

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
First of all thanks to this company competitive quote made everything a breeze from start to finish thanks to Chris Barlow and a patient and knowledgeable trainer aswell as kyle aswell start my class1 training on Monday and passed on Friday this company really know there stuff highly recommended thanks

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
Great company, thorough instruction, made everything simple to understand, would highly recommend. Thanks to Neil, Kyle & Chris.

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
Had a 4 day (16 hour) course in Wigan. First 2 days were with Neil who took me round some quite challenging routes but kept my confidence up with plenty of encouragement and explained everything well. Day 3 was with Pedro who apologised at the start as he said he was going to be quite tough with me as the test was the next day. Same as the last 2 days with the difficulty of the routes. Felt knackered after concentrating for that long and dejected as was starting to make silly mistakes. Day 4 was with Chris who was taking me to the test, after half an hour he gave me a verbal kick up the jacksy and told me what I needed to change. When I started the test I was nervous but on seeing the route was nowhere near as difficult as what I had been doing, I started to relax. Passed first time no faults. If you are trained hard, the test is easy!

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
Wonderful experience with Craig baker! And instructor Marcus. I managed to pass both my practical and reverse parking of my class 2 tests.Marcus was great with helping me understand the vehicle and what I as a driver need to do, his experience in all classes and knowledge is really helpful and was a massive help for me passing. I would definitely work with or recommend him again!

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
Exceptional service!!
I completed my Class 1 training and achieved a first time pass! The instructors were really helpful and clear which put me at ease and made my experience an enjoyable one. Would highly recommend!!

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
Absolutely fantastic service, can't recommend these guys enough! From start to finish they have been super involved and supportive in all aspects of my training... Thank you everyone at Craig Baker!!!!

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
Great company, well run instructor very informative (Julie) All wagons and vehicles clean presentable highly recommend Craig Baker Driver training If you are looking to progress a career as professional driver

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
Warning to Future HGV Drivers – Avoid This Company
I strongly advise anyone considering training or working with this HGV company to think twice. My experience has been nothing short of frustrating and disappointing. The communication is absolutely terrible – you’re constantly left in the dark with no clear answers or updates. Customer service is just as bad, with staff that are either unhelpful or simply don’t care.
The quality of training is shockingly low. Instructors seem uninterested, and important details are often skipped. Even worse, the company has a habit of stealing training hours, cutting corners wherever they can. You end up underprepared and out of pocket.
There are plenty of reputable companies out there – do your research and go somewhere else. Don’t waste your time or money here. Be careful and don’t fall into the same trap I did.

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
It takes a very good and very professional instructor for me to pass on my first attempt.

Reply from Craig Baker Driver Training (Nationwide HGV & PCV Training)
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