Good options for filtering with (for me) one exception. "Interior: leather/cloth" My car search only comes with leather, but I want a specific colour
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Great selection of vehicles , filters were a great help , found a van that I liked , unfortunately the company didn’t reply to my email so I ended up buying a van elsewhere . Great site , will definit... See more
Company replied
Easy to manage and get the results you want and all clear with plenty of pictures which nice so can see everything your getting
Company replied
Very easy to set up search for a particular area and model, and yo add filters. Notifications when prices drop are easy to use and produce excellent results. Useful message tool to contact dealers.... See more
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Company details
About Cazoo UK
Written by the company
Welcome to Cazoo, the 'you' experts
At Cazoo, we believe that to help you find your perfect car we don't just have to be vehicle experts, we have to be an expert in 'you'. Our handy search filters, jargon-free guides, and user-friendly app help you search with confidence. And with 300,00+ cars to choose from and 5,000 helpful dealers nationwide, you can be sure you'll find the one that's right for you.
Trustpilot ratings are accumulated across the entirety of the Cazoo brand history. From 27 June 2024, the Cazoo brand has been owned and operated by Motors.co.uk Limited. Reviews submitted prior to this date relate to the previously owned business and do not reflect the products, services or customer experience provided by Motors.co.uk Limited.
At Cazoo, we believe that to help you find your perfect car we don't just have to be vehicle experts, we have to be an expert in 'you'. Our handy search filters, jargon-free guides, and user-friendly app help you search with confidence. And with 300,00+ cars to choose from and 5,000 helpful dealers nationwide, you can be sure you'll find the one that's right for you.
Trustpilot ratings are accumulated across the entirety of the Cazoo brand history. From 27 June 2024, the Cazoo brand has been owned and operated by Motors.co.uk Limited. Reviews submitted prior to this date relate to the previously owned business and do not reflect the products, services or customer experience provided by Motors.co.uk Limited.
Contact info
United Kingdom
- 0203 966 2700
- consumer.support@cazoo.co.uk
- cazoo.co.uk
4.2
Great
48K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I think your cars are reasonable priced
I think your cars are reasonable priced
I will buy a vehicle from you soon
Lee .athieson
18 May 2026
Unprompted review
Reply from Cazoo UK
Love to hear that, Lee 😊 Glad the pricing’s hitting the right note for you – hopefully your future car is already waiting there with your name on it 🚗🙌
Response time is absolutely fantastic
Response time is absolutely fantastic
18 May 2026
Unprompted review
Reply from Cazoo UK
Love that 😄 Sounds like the replies are arriving before you’ve even put your phone down 🚗⚡ Appreciate you sharing 🙌
Easy to navigate and lots of filters to…
Easy to navigate and lots of filters to save time searching
16 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like you’re getting straight to the good stuff without wasting time scrolling forever – filters doing the heavy lifting while you sit back 🚗🙌
Highly recommend
So easy to use! Tells me all the details I need about the car unlike other sites. Can filter my search as much as I need. Definitely my favourite way to search for cars
18 May 2026
Unprompted review
Reply from Cazoo UK
Love that 😄 Sounds like you’ve found your go-to car hunting tool – all the info, none of the faff, just straight to the good stuff 🚗🙌 Really appreciate you sharing that!
Good website with clear instructions…
Good website with clear instructions and information
18 May 2026
Unprompted review
Reply from Cazoo UK
Nice to hear 😊 Really glad you’re finding everything clear and easy to follow – appreciate you sharing 🙌
Good family run business
Writing
I recently bought a car from E.A.K as a present for my son, and the whole experience was fantastic from start to finish. The team was professional, friendly, and made everything smooth and stress-free. They went the extra mile by putting a bow on the car which I had ordered to their buisiness and even making a special video for the handover, which I asked for and they didn't hesitate to make this happen for me. This made the moment even more memorable for my son and I, especially as I was unable to be there when they delivered the car.
Their customer service was excellent, and they genuinely cared about making it a special experience. I’m really happy with the purchase and would highly recommend E.A.K to anyone looking to buy a car. I must say that family run businesses do really look after you. E.A.K showed patience and understanding throughout the whole process. When I am looking to buy another car, this will definitely be my first choice.A company you can trust and know that they sell good quality cars.
8 May 2026
Unprompted review
Reply from Cazoo UK
That’s wonderful to hear 😊 Really glad the Dealership made the handover so special and went the extra mile to create such a memorable moment for you and your son 🎁🚗
We really appreciate you sharing your experience – it means a lot 🙌
Yes awesome place to get clean cars
7 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like you’re finding some seriously tidy motors – nothing like a “fresh off the showroom floor” vibe 🚗✨ Appreciate you sharing 🙌
I love this site and it’s really…
I love this site and it’s really reliable
17 May 2026
Unprompted review
Reply from Cazoo UK
That’s great to hear 😊 Really glad you’re enjoying it and finding it reliable – appreciate you taking the time to leave this 🙌
I like to see the cars that cazoo have…
I like to see the cars that cazoo have for sale
18 May 2026
Unprompted review
Reply from Cazoo UK
Nice one 😄 Sounds like you’re enjoying having a proper browse through the lineup – like a never-ending forecourt you can scroll through from the sofa 🚗🙌
I booked a car view and test drive …
I booked a car view and test drive and you confirmed that but nobody contacted with me next day , I phone the garage in the afternoon and someone told me that that the car Suzuki Ignis was sold already and disconnected, didn't give me any explanation , next day when I checked the listing the car still was for sale but the price was higher ( on the same car)
29 April 2026
Unprompted review
Reply from Cazoo UK
We’re really sorry to hear about your experience – that’s not what we want for anyone using Cazoo. If you could email us at consumer.support@cazoo.co.uk with the details of the dealer, we’ll look into this right away. Thanks for bringing it to our attention. 🙏
Had a great experience thank you
16 May 2026
Unprompted review
Reply from Cazoo UK
Love to hear that 😊 Glad everything went well for you – appreciate you taking the time to share 🙌
Reply from Cazoo UK
Nice 😊 Sometimes a good browse is all you need – like window shopping for your next set of wheels 🚗😄 Appreciate you sharing 🙌
Very easy to use and navigate through…
Very easy to use and navigate through the website….
14 May 2026
Unprompted review
Reply from Cazoo UK
Nice one 😊 Sounds like you’re cruising through the site without hitting any speed bumps – exactly how it should be 🚗😄 Appreciate you sharing 🙌
Reply from Cazoo UK
Love to hear this! Glad the search is helping you find options that fit your budget – hope you spot the right one soon 🚗🙌
easy and reliable
29 April 2026
Unprompted review
Reply from Cazoo UK
Amazing to hear the site was easy to use! 😊 We’re always working to make things even better, so your feedback means a lot.
Brilliant deals
14 May 2026
Unprompted review
Reply from Cazoo UK
Love to hear that 😊 Sounds like you’re finding some proper bargains out there – happy hunting and may the best deal win 🏁🚗
Reply from Cazoo UK
So glad to hear the site was a breeze to use! 🚀 We’re all about making things as smooth as possible – thanks for the shoutout!
It makes the car search easy
14 May 2026
Unprompted review
Reply from Cazoo UK
Music to our ears! 🎶 We’re so glad you found the site easy to use – that’s exactly what we aim for. Thanks for sharing!
Reply from Cazoo UK
Nice to hear 😊 Glad you’re finding it easy to get the information you need – appreciate you sharing this 🙌
Reply from Cazoo UK
Really pleased you’re enjoying the app 😊 Glad everything’s been straightforward to use and easy to get around 🙌
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