Good options for filtering with (for me) one exception. "Interior: leather/cloth" My car search only comes with leather, but I want a specific colour
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Great selection of vehicles , filters were a great help , found a van that I liked , unfortunately the company didn’t reply to my email so I ended up buying a van elsewhere . Great site , will definit... See more
Company replied
Easy to manage and get the results you want and all clear with plenty of pictures which nice so can see everything your getting
Company replied
Very easy to set up search for a particular area and model, and yo add filters. Notifications when prices drop are easy to use and produce excellent results. Useful message tool to contact dealers.... See more
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Company details
About Cazoo UK
Written by the company
Welcome to Cazoo, the 'you' experts
At Cazoo, we believe that to help you find your perfect car we don't just have to be vehicle experts, we have to be an expert in 'you'. Our handy search filters, jargon-free guides, and user-friendly app help you search with confidence. And with 300,00+ cars to choose from and 5,000 helpful dealers nationwide, you can be sure you'll find the one that's right for you.
Trustpilot ratings are accumulated across the entirety of the Cazoo brand history. From 27 June 2024, the Cazoo brand has been owned and operated by Motors.co.uk Limited. Reviews submitted prior to this date relate to the previously owned business and do not reflect the products, services or customer experience provided by Motors.co.uk Limited.
At Cazoo, we believe that to help you find your perfect car we don't just have to be vehicle experts, we have to be an expert in 'you'. Our handy search filters, jargon-free guides, and user-friendly app help you search with confidence. And with 300,00+ cars to choose from and 5,000 helpful dealers nationwide, you can be sure you'll find the one that's right for you.
Trustpilot ratings are accumulated across the entirety of the Cazoo brand history. From 27 June 2024, the Cazoo brand has been owned and operated by Motors.co.uk Limited. Reviews submitted prior to this date relate to the previously owned business and do not reflect the products, services or customer experience provided by Motors.co.uk Limited.
Contact info
United Kingdom
- 0203 966 2700
- consumer.support@cazoo.co.uk
- cazoo.co.uk
4.2
Great
48K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good
Very good, im still looking for the Morgan , but found you were a great help
5 May 2026
Unprompted review
Reply from Cazoo UK
Yay! Glad we’ve been able to help with your search – hope you track down that Morgan soon, they’re a proper gem when you find the right one 🚗✨🙌
Easy to navigate and very clearly edited
Easy to navigate and very clearly edited
17 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like everything’s been laid out so clearly even your GPS would say “I’ve got this” 🚗🧭🙌
Reply from Cazoo UK
Thanks for the feedback 😄 Glad it’s ticking all the boxes for you – always good when an app just does its job without any hassle 🚗👍
Good app to use
This is a good app when searching for cars it has all you need from plenty of dealers in and around the country
19 May 2026
Unprompted review
Reply from Cazoo UK
Love to hear this😄 Sounds like you’re getting a solid spread of cars from loads of dealers all in one place – makes the search much easier 🚗🙌
Reply from Cazoo UK
Nice 😄 Short and positive – love to see it 👍🙌
Entered the competition to win a…
Entered the competition to win a Peugeot 2008 hope im lucky enough to win 🏆
19 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Best of luck with the competition – fingers crossed the Peugeot 2008 lands on your driveway 🏆🚗🙌
Easy to manage and see your options
Easy to manage and get the results you want and all clear with plenty of pictures which nice so can see everything your getting
15 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like everything’s laid out really clearly – lots of pics, easy browsing, and no guessing games involved 🚗📸🙌
They sold a lot of great cars and were…
They sold a lot of great cars and were very helpful
19 May 2026
Unprompted review
Reply from Cazoo UK
That’s what we love to hear! A seamless experience with the dealer is what we strive for – thanks for letting us know! 🙌
Gives a good broad range of motors and…
Gives a good broad range of motors and prices
19 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like you’ve got the full car buffet on offer – something for every taste and budget 🚗🍽️🙌
Reply from Cazoo UK
Nice and simple 😄 Glad you’re happy with the service – appreciate you sharing 🙌
It is easily connected
It is easily connected
Has lots of choices
Nearly every price range
And has a option to buy your car
19 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like everything’s nicely connected and easy to explore – loads of choice across all budget 🚗💰🙌
Great value great price
19 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like you’re getting solid value without any fuss – exactly what you want when car hunting 🚗💰🙌
User search friendly.
18 May 2026
Unprompted review
Reply from Cazoo UK
Love that 😄 Sounds like everything’s easy to track down and right at your fingertips 🚗🙌
Reply from Cazoo UK
Nice and simple 😄 Glad you’re finding it easy to use – appreciate you sharing 🙌
Cazoo Dealer Disappointment
The app is good, but I expressed interest in 2 vehicles, requesting additional information through your platform and neither company replied. I found another vehicle on Autotrader and the dealer was very helpful, so I purchased my car from them.
1 May 2026
Unprompted review
Reply from Cazoo UK
Sorry to hear that your enquiries weren’t followed up 😔 We rely on dealers to respond promptly to messages, and it’s disappointing when that doesn’t happen – especially when you’re ready to move forward. We understand how that can affect your experience 🙏🚗
If you’d like us to follow up, email us at consumer.support@cazoo.co.uk with the dealer’s details, and we’ll investigate. 🙏
Thanks for letting us know! 🚗
Really good and straightforward to use…
Really good and straightforward to use especially since I’m buying my first car would recommend.
18 May 2026
Unprompted review
Reply from Cazoo UK
Love to hear that 😄 First car shopping can feel like a big step, so it’s great to know everything’s been nice and straightforward for you 🚗🎉 Good luck finding "the one”!
The best site by far for finding your…best web site 👍👍
The best site by far for finding your ideal car,,,,,👍👍👍
17 May 2026
Unprompted review
Reply from Cazoo UK
Now that’s a review 😄👍 Sounds like we’ve earned pole position in your car search journey 🚗🏁 Appreciate the support!
Reply from Cazoo UK
Nice one 😄 Sounds like the car hunt is off to a good start – happy browsing and hope the perfect set of wheels pops up soon 🚗🙌
Easy to navigate and check on your…
Easy to navigate and check on your preferred car choices
18 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like the search is doing the hard work for you – making it easy to keep tabs on the cars catching your eye 🚗👀🙌
I love browsing Cazoo
I love browsing Cazoo, because there are more cars than any other operator , and all good quality , and the site is so easy to use and cars are so easy to save so you can look at them again by just pressing the icon
18 May 2026
Unprompted review
Reply from Cazoo UK
Love that 😄 Sounds like you’ve turned car browsing into a full-time hobby now – easy saving, loads of choice, and endless “just one more look” moments 🚗📱🙌
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