Good options for filtering with (for me) one exception. "Interior: leather/cloth" My car search only comes with leather, but I want a specific colour
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Great selection of vehicles , filters were a great help , found a van that I liked , unfortunately the company didn’t reply to my email so I ended up buying a van elsewhere . Great site , will definit... See more
Company replied
Easy to manage and get the results you want and all clear with plenty of pictures which nice so can see everything your getting
Company replied
Very easy to set up search for a particular area and model, and yo add filters. Notifications when prices drop are easy to use and produce excellent results. Useful message tool to contact dealers.... See more
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Company details
About Cazoo UK
Written by the company
Welcome to Cazoo, the 'you' experts
At Cazoo, we believe that to help you find your perfect car we don't just have to be vehicle experts, we have to be an expert in 'you'. Our handy search filters, jargon-free guides, and user-friendly app help you search with confidence. And with 300,00+ cars to choose from and 5,000 helpful dealers nationwide, you can be sure you'll find the one that's right for you.
Trustpilot ratings are accumulated across the entirety of the Cazoo brand history. From 27 June 2024, the Cazoo brand has been owned and operated by Motors.co.uk Limited. Reviews submitted prior to this date relate to the previously owned business and do not reflect the products, services or customer experience provided by Motors.co.uk Limited.
At Cazoo, we believe that to help you find your perfect car we don't just have to be vehicle experts, we have to be an expert in 'you'. Our handy search filters, jargon-free guides, and user-friendly app help you search with confidence. And with 300,00+ cars to choose from and 5,000 helpful dealers nationwide, you can be sure you'll find the one that's right for you.
Trustpilot ratings are accumulated across the entirety of the Cazoo brand history. From 27 June 2024, the Cazoo brand has been owned and operated by Motors.co.uk Limited. Reviews submitted prior to this date relate to the previously owned business and do not reflect the products, services or customer experience provided by Motors.co.uk Limited.
Contact info
United Kingdom
- 0203 966 2700
- consumer.support@cazoo.co.uk
- cazoo.co.uk
4.2
Great
48K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I tried using the app
I tried using the app, but found the ads to be overly intrusive to the experience and made searching difficult and frustrating.
2 April 2026
Unprompted review
Reply from Cazoo UK
Thanks for the feedback – it’s super helpful! 🙏 We’re sorry to hear the ads affected your experience and made searching frustrating 😔 We’re always looking at ways to improve the platform, so we’ve shared this with the team to review.
Everything is explained in good detail…
Everything is explained in good detail and makes easy browsing
20 May 2026
Unprompted review
Reply from Cazoo UK
Love hearing this! 😄 We’re so glad the detailed information is making browsing nice and easy – that’s exactly what we aim for 🚗🙌
CUMBERNAULD AUTO AND SERVICES
Enquired about a car from CUMBERNAULD AUTOS REPAIR AND SERVICE. THE CAR WAS £2000. I enquired asking for more pictures, I got an emails back with the £2000 price. When I clicked into the website the price had jumped up by nearly £1000 I contacted them and they called me a 🤡 for pointing out the mistake. Crooks. AVOID AT ALL COSTS
20 May 2026
Unprompted review
Reply from Cazoo UK
Oh no, we’re so sorry to hear this! 😔 We take feedback like this very seriously and want to make things right. Could you drop us an email at consumer.support@cazoo.co.uk with the details? We’ll investigate and take appropriate actions with the Dealer.
It has everything I need to know about…
It has everything I need to know about buying my next car and the support is outstanding will be visiting the site again in the near future for my next car 5 star rating from me well done team
19 May 2026
Unprompted review
Reply from Cazoo UK
Wow, thank you so much for the amazing feedback! 🌟 We’re thrilled to hear you found all the information you needed and that the support stood out too. We’ll be ready and waiting when it’s time for your next car 🚗🙌
Reply from Cazoo UK
Love to hear it! 😄 We’re so glad you found the website easy to navigate – and best of luck with your competition entry 🏆🚗🙌
Great variety to always choose from
Great variety to always choose from, and very straight forward
12 May 2026
Unprompted review
Reply from Cazoo UK
Love hearing this! 😄 Plenty of choice and an easy experience is exactly what we aim for – thanks for sharing 🚗🙌
I got a nice and cheap car from the app
I got a nice and cheap car from the app
30 April 2026
Unprompted review
Reply from Cazoo UK
Woohoo! We’re over the moon to hear you’re loving your new car 😎Sounds like you bagged yourself a proper bargain – nice wheels without breaking the bank 🚗💰🙌
Lovely man to speak to
Lovely man to speak to, very friendly and gave great advice, very quick and easy to understand going through procedure, Thank you very much 😊 x
3 May 2026
Unprompted review
Reply from Cazoo UK
So glad to hear this 😊 Really nice to know you had such a positive experience with the dealer – clear support makes all the difference when going through everything 🚗🙌
Good lay out and ease of finding what…
Good lay out and ease of finding what you need.
19 May 2026
Unprompted review
Reply from Cazoo UK
Love hearing this 😄 We’re really glad the layout is making it easy to find what you need – that’s exactly what we’re aiming for 🚗🙌
Reply from Cazoo UK
Love that 😍 Sounds like it’s giving you a great way to find a car without any hassle – exactly what it should do 🚗🙌
Reply from Cazoo UK
So glad to hear the site was a breeze to use! 🚀 We’re all about making things as smooth as possible – thanks for the shoutout!
Reply from Cazoo UK
Nice 😄 Sounds like our site is straightforward and gives you what you need without any hassle – exactly how it should be 🙌
Good site easy to navigate
Good site easy to navigate
Plenty of useful information on all cars running costs and all technology etc
12 March 2026
Unprompted review
Reply from Cazoo UK
Music to our ears! 🎶 We’re so glad you found the site easy to use – that’s exactly what we aim for. Thanks for sharing!
Really good website and useful…
Really good website and useful information
18 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like it’s giving you exactly what you need without any fuss – just good info and easy browsing 🚗🙌
Reply from Cazoo UK
Woohoo! Sounds like everything’s laid out so clearly you don’t need a mechanic’s degree to understand it 🚗🔧🙌
Very easy and helpful app to use
Very easy and helpful app to use. Highly recommend it.
19 May 2026
Unprompted review
Reply from Cazoo UK
So glad to hear the site was a breeze to use! 🚀 We’re all about making things as smooth as possible – thanks for the shoutout!
Used cars
Great variety of cars to browse and all information clear to see
19 May 2026
Unprompted review
Reply from Cazoo UK
This is what we love to hear! Sounds like you’ve got a whole used-car playground to explore – loads of choice and everything laid out nice and clear so you don’t need a magnifying glass 🚗🔍🙌
Very good
Very good, im still looking for the Morgan , but found you were a great help
5 May 2026
Unprompted review
Reply from Cazoo UK
Yay! Glad we’ve been able to help with your search – hope you track down that Morgan soon, they’re a proper gem when you find the right one 🚗✨🙌
Easy to navigate and very clearly edited
Easy to navigate and very clearly edited
17 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like everything’s been laid out so clearly even your GPS would say “I’ve got this” 🚗🧭🙌
Reply from Cazoo UK
Thanks for the feedback 😄 Glad it’s ticking all the boxes for you – always good when an app just does its job without any hassle 🚗👍
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