Great service delivered by Cathedral Hygiene, they have provided sanitary hygiene and air fresheners to our business for years now and can't praise them highly enough. Gail visits our site to carryout... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Would highly recommend Cathedral Hygiene for your waste needs. From initial contact through to quotes and contract signing Lauren has been brilliant. Nothing is too much trouble for her and she’s... See more
Company replied
Excellent cleaning and hygiene supplier. The team are efficient, helpful, friendly, and always on time. No job is ever too big or too small, and they are quick to resolve any issues. If anything is fa... See more
Company replied
Sophie our account manager has been great. We had a smooth and successful changeover about a year ago. Our bins are emptied as requested and we have had no issues. As a business operating with private... See more
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Company details
Written by the company
Cathedral Hygiene is a family run business and one of the largest hygiene companies in the UK. We provide washroom and hygiene services and are specialists in the safe disposal of sanitary waste.
Contact info
4.7
Excellent
475 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service
Great service , Roxy is great and always on hand to speak if I need to discuss anything , always on time with my bin cleans 🧼
18 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for your lovely review, Charlotte.
We're delighted to read your feedback about our service and your area sales manager, Roxy. We will be sure to pass your comments along to her - she will be very pleased.
The Cathedral Hygiene Team
Excellent service
Been with cathedral hygiene for a few years, very reliable and consistent, always good service and friendly staff.
18 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for leaving us a 5-star review, Connor.
It's great that you've had a positive experience with our company over the last few years. It's especially nice to hear that you've always found our staff friendly, as well as the service being reliable and consistent. We will keep up the hard work for you.
The Cathedral Hygiene Team
Excellence from top to bottom
From top to bottom, Cathedral Hygiene is a great company to do business with. Their service is second to none, and every member of staff is friendly, professional, and always willing to help.
Particular mention must go to Carol, our monthly technician, and Lesley, the Regional Manager. Both consistently go above and beyond, and nothing has ever been too much trouble for them. Their commitment to customer service and attention to detail are truly exceptional.
It's refreshing to work with a company that genuinely cares about its customers and always delivers on its promises. We have been extremely pleased with the service we've received and would highly recommend Cathedral Hygiene to anyone looking for a reliable and professional hygiene provider.
A very happy customer! ⭐⭐⭐⭐⭐
17 August 2026
Unprompted review
Reply from Cathedral Hygiene
We are very pleased to read your review, Steve. It always means a lot to us to read such positive feedback from a happy customer.
We will be sure to pass your feedback along to both Carol and Lesley - they will be delighted. We will aim to continue providing you with a high quality service and looking after your washroom hygiene needs to the best of our ability.
The Cathedral Hygiene Team
Excellent
Always on the end of a phone and always helpful and ready and willing to accommodate requests. Excellent customer service. Excellent products.
17 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for leaving us a 5-star review.
We understand the importance of great customer service, which is why there will always be someone at the end of the phone, happy to help. We're very grateful for your custom and look forward to continue working with you as your washroom hygiene provider going forward.
The Cathedral Hygiene Team
Fabulous service!
Wonderful service from Lyndsey C yet again! Always a pleasure when she comes to visit us. Always on hand when we have any questions. Thanks again Lyndsey
7 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for your lovely review, Alysha.
We're very happy to hear about your experience with your area sales manager, Lyndsey. We pride ourselves on providing our customers with local, dedicated account managers who are always on hand when you need help. We will be sure to pass your review along to Lyndsey - she will be very pleased.
The Cathedral Hygiene Team
Do not trust
Do not trust, tell you one thing verbally, next thing you find you are stuck in a 5 year contrcat
14 August 2026
Unprompted review
Reply from Cathedral Hygiene
We're very sorry to hear that you were unhappy with your contract, Stephen.
All of our sales reps are fully trained to explain the contract length, terms & conditions, and cancellation process. We apologise if you felt that this wasn't communicated clearly on this occasion. We are always working to improve your processes, and value your feedback.
Please do contact us directly if you require further assistance with your contract.
The Cathedral Hygiene Team
Excellent service from Cathedral…
Excellent service from Cathedral Hygiene especially Clare Treasure, (and she is a wee treasure too) so friendly, helpful and listens to our requirements and offers a solution
If you haven't tried Cathedral yet what are you waiting for? You wont be disappointed
12 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for taking the time to leave us such a wonderful review, Debby.
It's always lovely to hear positive feedback about our sales reps. I'm sure Clare will be very pleased with your kind words. We greatly appreciate your ongoing custom and will continue to provide a first-class service.
The Cathedral Hygiene Team
Linda has been exceptional throughout…
Linda has been exceptional throughout the contract renewal process. Her professionalism, responsiveness, and clear communication made everything straightforward and stress-free. She took the time to understand my needs, answered all questions promptly, and ensured the renewal was completed smoothly and efficiently
13 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for leaving us a 5-star review.
We're pleased to hear that your contract renewal process went smoothly. It's great that you had such a good experience with Linda. She will be delighted to hear your feedback.
The Cathedral Hygiene Team
Cannot rate Cathedral Hygiene highly…
Cannot rate Cathedral Hygiene highly enough. Very prompt service, great service by our account manager Ashley Belsten, nothing is too much trouble!
30 July 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for leaving us a 5-star review, Simon.
We're happy to hear that you are pleased with the service we provide, and with your account manager, Ashley. Your kind words and continued custom are very much appreciated.
The Cathedral Hygiene Team
Allison and Shelley are Superstars
Allison and Shelley are always so friendly and do a great job!
Whenever they are here they lift everyone’s spirits as they are both a ray of sunshine ☀️
12 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you so much for your review and for your ongoing custom.
It's wonderful to read your kind words about Allison and Shelley - they will be delighted to hear your praise. We will be sure to let them know how happy you are with their service.
The Cathedral Hygiene Team
Easy to work with
They have been efficient and clear with their services and the staff are always very friendly.
11 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for your review, Daniel.
We're glad to hear that you found our service efficient and our communication clear. We greatly appreciate you taking the time to leave us a 5-star review.
The Cathedral Hygiene Team
Excellent service from quote to set up…
Excellent service from quote to set up and beyond. Ash is particularly helpful with setting up the contracts and the ladies that attend site are amazing. What a great team. Thank you for an excellent experience.
12 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for your lovely review. We are delighted to know that you are happy with your experience.
It's great to her that you were impressed with both the setup of the contract and the regular services. We will definitely pass your comments along to Ash, I'm sure he will appreciate your review.
The Cathedral Hygiene Team
The staff were extremely efficient
The staff were extremely efficient, friendly, and professional. The service is excellent throughout, and everything was handled quickly and smoothly. A very positive experience – highly recommended.
12 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for your review.
We're very grateful that you would recommend our company. We will continue to provide you with an efficient and professional washroom hygiene service.
The Cathedral Hygiene Team
Excellent Company dont use any other…
Excellent Company dont use any other hygiene company always prompt with services and today added another hygiene unit . Enquired today and sorted with Liam
11 August 2026
Reply from Cathedral Hygiene
Thank you for your excellent review, Patricia.
We always aim to provide a quick and effective response, so it's great to hear that the addition of an extra bin was prompt and efficient. We will let Liam know that you were pleased with his service - he will be very happy.
The Cathedral Hygiene Team
Santary bins delivered with 24 hours
Santary bins delivered with 24 hours. Excellent service and easy to setup
7 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for taking the time to leave us a 5-star review. We're very grateful that you chose Cathedral Hygiene as your washroom provider. It's great to know that the installation went smoothly.
Please do get in touch if you have any enquiries going forward.
The Cathedral Hygiene Team
Blackwood Medical Group
We have used Cathedral Hygiene for our collection for 21 years for both our surgeries. We are very pleased with the service from Cathedral Hygiene, excellent customer service from the management team,collections happen on schedule without missed pick ups, great reliable service team, always polite, helpful and friendly. Avicenna and Oakdale surgeries.
11 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for your review.
It's always lovely to receive feedback from our longstanding customers. It's great to hear that you're happy with our company all round, from the sanitary bin collections to our customer service team.
We hope to continue providing you with an excellent quality of service for many years to come.
The Cathedral Hygiene Team
We've used Cathedral for years at our…
We've used Cathedral for years at our club and Ash has been our rep for a number of them. The service is brilliant as is Ash in helping us deal with any queries we have.
11 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for taking the time to leave us a review. We greatly appreciate your kind words and ongoing custom.
It's brilliant to hear that you've found Ash to be helpful with your queries.
We will make sure to pass your positive comments along to him.
The Cathedral Hygiene Team
Great Service
We have worked with Cathedral Hygiene for over 20 years. The products that we get from Cathedral Hygiene are of very good quality and the service that we get from Cathedral Hygiene, especially from Tracy Cochrane our Account Manager, is absolutely top class. We rarely have issues with Cathedral, on the few occasions that we have had a problem, Tracy has always dealt with this quickly, efficiently, and professionally. Tracy always does our contract renewals ahead of time, and the fact that she takes the time to visit us is always appreciated, it’s clear the relationship with her customers is important. Overall, I would highly recommend Cathedral Hygiene to any company.
10 August 2026
Unprompted review
Reply from Cathedral Hygiene
It is so lovely to get a fantastic review from a long-term customer of over 20 years.
Tracy is a great account manager who works hard with her customers, so will be delighted with your feedback.
Thank you for taking the time to acknowledge us and recommend us to others.
The Cathedral Hygiene Team
Excellent Service Provider
Excellent cleaning and hygiene supplier. The team are efficient, helpful, friendly, and always on time. No job is ever too big or too small, and they are quick to resolve any issues. If anything is faulty or broken, replacements are arranged promptly and without any hassle. Reliable, professional, and a pleasure to deal with - highly recommended!
11 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for your lovely review.
We pride ourselves on the quality of our service, so I'm glad to hear that we were quick to resolve any issue you've had with your workplace hygiene. We are very grateful for your recommendation and will continue to deliver great products, service, and support going forward.
The Cathedral Hygiene Team
Efficient and reliable
I have worked with Rhys ( Cathedral contact ) for many years now and I can't speak highly enough about him and Cathedral Hygiene . We have a lot of centres and over the years opened and closed them and I can always rely on them carrying out whatever changes I request efficiently and on time. When there have been any minor issues they again have been dealt with quickly and without fuss.
11 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for leaving us a 5-star review, Elizabeth.
It's great to hear that we have been able to help you with your business changes over the years. And it's especially nice to hear your praise for your account manager, Rhys - we will be sure to pass your feedback along to him.
The Cathedral Hygiene Team
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