Great service delivered by Cathedral Hygiene, they have provided sanitary hygiene and air fresheners to our business for years now and can't praise them highly enough. Gail visits our site to carryout... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Would highly recommend Cathedral Hygiene for your waste needs. From initial contact through to quotes and contract signing Lauren has been brilliant. Nothing is too much trouble for her and she’s... See more
Company replied
Excellent cleaning and hygiene supplier. The team are efficient, helpful, friendly, and always on time. No job is ever too big or too small, and they are quick to resolve any issues. If anything is fa... See more
Company replied
Sophie our account manager has been great. We had a smooth and successful changeover about a year ago. Our bins are emptied as requested and we have had no issues. As a business operating with private... See more
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Company details
Written by the company
Cathedral Hygiene is a family run business and one of the largest hygiene companies in the UK. We provide washroom and hygiene services and are specialists in the safe disposal of sanitary waste.
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4.7
Excellent
475 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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We have been using Cathedral Hygiene…
We have been using Cathedral Hygiene for a number years and continue to be very happy with the service they offer. Our account manager, Ashley is always on hand to answer any queries and they provide a reliable and consistent service. I would not hesitate to recommend them.
1 September 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for much for leaving us a 5-star review, Lucy. We're very grateful that you would recommend our company.
We always love to hear from customers that we've looked after for a number of years. It's great to know that Ashley is always on hand to help with any queries and that you've found our service to be reliable and consistent.
The Cathedral Hygiene Team
Hassle free
Easy , hassle free service. Contacted Company and within a 2 hours ,service was installed. Christine was lovely and explained everything fully , Would highly recommend Cathedral Hygiene
27 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for leaving us a 5-star review.
It's really great to hear that the installation of your products was smooth and efficient. We will aim to continue providing this high level of service during your time with us.
It's also good to know that you had an excellent experience with your area sales manager, Christine - we will be sure to pass your review along to her.
The Cathedral Hygiene Team
Fantastic service and great products
Fantastic service and great products. Been with Cathedral for 10 years now and our rep Rhys is an asset to the company. Always available to help with any queries or needs. Highly recommend.
27 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for your positive feedback.
It's always lovely to hear from our long-term customers - we're very grateful for your custom over the last 10 years. It's great to hear that you've had such a good experience with your area sales manager, Rhys.
We will be sure to pass your feedback along to him.
The Cathedral Hygiene Team
Super experience
Super experience. Gary Gibb kept it simple, wasnt there to do the big sell. Listened to what I needed and he tailored the new contract accordingly. Exactly what my club needed.
21 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for taking the time to share your experience. We're delighted to hear that Gary took the time to listen to your needs and provide a solution that was right for your club.
We pride ourselves on offering a tailored solution for every business, so it is wonderful to know that we were able to achieve that for you.
We will be sure to pass your lovely feedback on to Gary - he will be very pleased.
The Cathedral Hygiene Team
Friendly and reliable
Friendly, reliable service from sales contact Tanya to the lovely ladies, Sue and Mel, carrying out the service.
25 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for your 5-star review.
It's great to read your praise for both your area sales manager, Tanya, and the customer care staff, Sue and Mel.
We will be sure to pass your lovely comments along to them - they will be very pleased.
The Cathedral Hygiene Team
Great team, a credit to the company
What a team Louise and Emma are, a credit to Cathedral hygiene. Louise looks after us great and Emma’s service is amazing.
21 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you so much for your feedback, Lisa. We appreciate you taking the time to leave us a 5-star review.
It's great to hear that Louise has been looking after you well, and it's wonderful to know that Emma's service has been equally impressive.
We will be sure to let them both know how happy you are with their service.
The Cathedral Hygiene Team
Efficient service
We always receive an efficient service and the staff are friendly, professional and discreet.
24 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for your kind words, Gill.
We're very glad to hear that you've found the service to be professional and discreet.
We hope to continue providing you with this high level of service for many years to come.
The Cathedral Hygiene Team
Been using Louise and the team the team…
Been using Louise and the team the team for over 5 years now, can not recommend enough for what I need for my business.
25 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you so much for your review, Tracy.
It's great to hear that we have been able to provide the service your business needs, and that you would recommend us so highly.
We're also glad to hear that you've been happy with the customer service from your area sales manager, Louise, over the years. We aim to create an exceptional customer experience, and we will continue to provide an excellent service going forward.
The Cathedral Hygiene Team
I have been set up with company for Sanitary bins.
I have been set up with company for abiut a yr now. Service has been excellent and the Rep (Jac) has been 1st class.
24 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for your review. We appreciate you taking the time to leave us 5 stars. We're glad to hear that the services have been running smoothly for the last year.
We'll be sure to let Jack know that you've been happy with her customer service.
The Cathedral Hygiene Team
My rep Georgie is just the best
My rep Georgie is just the best. Always visits with a smile on her face. Always very professional and friendly. I have never had any problems with the company in all the years I have been with them. Definitely recommend.
24 July 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for your lovely review, Natalie.
It's wonderful to know that you've had such a good experience with our company over the years and would recommend us.
We will be sure to pass your kind words on to Georgie.
The Cathedral Hygiene Team
Great service from the very start
I have to say from the very first day of contact with Jack Cairns and ever since we have had started the service it has been great from Jack and her team and I cannot complain in any way whatsoever. I cannot recommend this company enough
24 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you so much for leaving us 5 stars. We're very grateful that you would recommend our company.
It's especially nice to hear your positive feedback for your area sales manager, Jack - we will be sure to pass your feedback along to her.
The Cathedral Hygiene Team
Excellent service
Excellent service, friendly and knowledgeable.
Instead of Catgedral Hygiene pushing for an addition to an existing contract, a 12 month contract was set up in case we decide it's unnecessary and therefore saves costs. A welcome attitude!
24 August 2026
Reply from Cathedral Hygiene
Thank you for your lovely review, Sheila.
We always aim to provide our customers with a solution tailored to their needs - no more, no less - so we're delighted to hear that we have been able to achieve that for you. We appreciate you sharing your experience with us.
The Cathedral Hygiene Team
Friendly
Friendly, efficient and care free service for our SME. Couldn't ask for more.
24 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for your kind words, Jules. We're very grateful that you have taken the time to write us a 5-star review.
We pride ourselves on always providing an excellent service - no business is too big or too small. So we're very pleased to hear that you've been happy with our service.
The Cathedral Hygiene Team
A very well-deserved 5 stars from us!
We’ve used Cathedral Hygiene Services for many, many years and have always received a fantastic level of service.
A special mention has to go to Lauren and Nathan, who consistently go above and beyond for us. They’re reliable, professional, friendly and nothing is ever too much trouble.
It’s rare to find a company that maintains such a high standard of service year after year. We wouldn’t hesitate to recommend Cathedral Hygiene Services.
A very well-deserved 5 stars from us!
21 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you so much for your kind review.
It's great for us to hear that you are happy, both with our account management and service, Lauren and Nathan will be delighted with your feedback.
Washroom services are vital at a restaurant and bar so we will aim to keep the high standards that we have set to ensure you have happy customers.
The Cathedral Hygiene Team
We have dealt with Cathedral Hygiene…
We have dealt with Cathedral Hygiene for many years and are more than happy with the service. One less thing to worry about in business. Our new Sales Manager Catherine is very friendly and accommodating.
13 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you so much for your kind review. We really appreciate your loyalty and support.
We're delighted to hear that you've been happy with our service over the years. We'll be sure to pass on your feedback to Catherine.
The Cathedral Hygiene Team
Been with them for years
Been with them for years, Louise is lovely and so helpful. They go above and beyond. Amazing service
21 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for leaving us a 5-star review.
It's always lovely to hear from our long-term customers. It's great to know that you're happy with your regular service visits, and with the service from your area sales manager, Louise. We will be sure to pass your feedback along to her.
The Cathedral Hygiene Team
We received quick and friend service…
We received quick and friend service from Linda Bell.
Linda arranged the opening of the account and getting everything in place. Thank you Linda, you made our job so much easier.
20 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for your lovely review, Karen.
It's great to hear that you received such excellent service from Linda. We're very happy that you feel she mad your job easier. We'll be sure to pass your feedback on - Linda will be delighted.
The Cathedral Hygiene Team
Companies big or small would highly recommend
In a club we get approached but never has a company fulfilled or gone above in support and care for their customers as cathedral hygiene has done.
Candice and the team are fantastic and would highly recommend them to any businesses big or small.
20 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for taking the time to leave us a 5-star review, Annmarie.
It's always lovely to read such excellent feedback from our customers. We will be sure to pass your comments on to Candice - she will be delighted.
The Cathedral Hygiene Team
Would highly recommend Cathedral…
Would highly recommend Cathedral Hygiene for your waste needs.
From initial contact through to quotes and contract signing Lauren has been brilliant.
Nothing is too much trouble for her and she’s always available to advise on anything.
All the ladies who service our waste bins are lovely. Sandie is our usual lady, and she is very efficient and friendly.
6 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for taking the time to leave us a review.
We're delighted to read about your experience - from setting up the account to your regular service visits. Lauren and Sadie will be very pleased to hear your positive feedback.
The Cathedral Hygiene Team
Great Service
Right from the outset, Cathedral have been excellent. The service from all the team has been great with any problems ironed out straight away. Highly recommended.
19 August 2026
Unprompted review
Reply from Cathedral Hygiene
Thank you for your review.
We're very grateful for your recommendation. Please do get in touch if you need anything going forward - we're always happy to help.
The Cathedral Hygiene Team
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