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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often highlighting same-day fund transfers and quick application processes. Many found the repayment process simple and appreciated the clear explanation of terms, with no hidden fees. The customer service and staff are frequently described as helpful, friendly, and understanding, especially when dealing with difficult financial situations or late payments. However, some customers also noted issues with the application process, mentioning requests for extensive documentation and a less streamlined, more manual approach than expected. A few reviewers expressed dissatisfaction with the customer service, citing rude interactions or ignored requests for repayment extensions. Additionally, some people were confused by the repayment structure or were unexpectedly rejected for subsequent loans despite a good payment history.

What people talk about most

Service

People report positive experiences with service. Customers frequently praise the efficiency and speed of the... See more

Payment

Users describe positive interactions with payment, highlighting the ease of application, fast... See more

User experience

Clients share positive opinions on user experience, consistently describing the application process as easy,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising its efficiency, speed, and... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers describe the staff as friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing service! So quick and funds transfer same day!They helped me when others didn't! I've been using their services since last year, they've never let me down, even though my credit s... See more

Company replied

Rated 5 out of 5 stars

Am so grateful that cashfloat helped me out after other companies wouldnt. Easy to apply for superfast payout and everything was explained in full so no nasty surprise hidden fees or charges. Would hi... See more

Company replied

Rated 5 out of 5 stars

Amazing service. I needed funds at short notice, contacted these guys again, as I’ve used them in the past. Another straightforward experience. Applied Mon evening and had to provide a few more detail... See more

Company replied

Rated 5 out of 5 stars

The repayment process was simple and the application process was quick and easy. The only recommendation I would make is to allow people to take smaller loans than the standard £250 being as this is a... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Loan Agency

Written by the company

Our loan application process is available 24/7 through our secure website. We strongly recommend taking your time when completing the form - accurate and complete applications are much easier to process and more likely to be approved. We’ve worked hard to make the online application as simple and user-friendly as possible, so you can apply quickly and confidently. Our UK-based support team is here to assist you at every step of the way. If you need any guidance or have questions, please don’t hesitate to reach out on 0203 757 1933.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

583 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service prompt phone call…

Excellent service prompt phone call when booked

24 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Thank you for taking the time to leave us a review. We’re glad to hear the service was excellent and that the booked call was prompt and helpful.

Happy holidays from the Cashfloat team!

Rated 5 out of 5 stars

Great service

Great service, needed cash quickly for a short term and they said yes, they are very easy to work with I’d highly recommend

24 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Zak,

Thank you for your kind feedback. We’re pleased we could help with quick cash when you needed a short term loan, and we really appreciate the recommendation.

We look forward to lending you a helping hand again in the future, should you ever need it.

Happy holidays,
The Cashfloat Team

Rated 5 out of 5 stars

Brilliant company!

Thanks, Cashfloat. You really got how tough things were financially for me and stuck with me until I could pay back my loan. A company to trust and rely on.

23 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Alina,

Thank you for your thoughtful review. We’re really pleased to hear you felt supported, and that we could help you manage your repayments during a difficult time.

We’re happy we were able to lend you a helping hand.

Wishing you a happy holiday season!
The Cashfloat Team

Rated 5 out of 5 stars

flexibility

22 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Samuel,

Thank you for your review. We’re glad you appreciated the flexibility of our payday loan service.

Happy holidays from the Cashfloat team!

Rated 5 out of 5 stars

was so quick and appologise for missed…

was so quick and appologise for missed payments due unexpected thing happened.And was so so good dealings was from you.Please let me know when i can apply for another loan

19 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Shanty,

Thank you for taking the time to leave us a review, and for your kind words!

If your loan is now fully closed, you’re welcome to apply again. Each new application is subject to fresh affordability and eligibility checks, and every application is reviewed individually.

Happy holidays,
The Cashfloat Team

Rated 5 out of 5 stars

Very good servise

18 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Vaida,

Thank you for your review. We’re pleased you found the service very good and that everything went smoothly.

Happy Holidays!
The Cashfloat Team

Rated 5 out of 5 stars

Quick & easy just what you want

17 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi there,

Thank you for your feedback. We’re glad you found the payday loan process quick and easy.

Happy Holidays!
The Cashfloat Team

Rated 5 out of 5 stars

Amazing service

Amazing service. I needed funds at short notice, contacted these guys again, as I’ve used them in the past. Another straightforward experience. Applied Mon evening and had to provide a few more details Tue morning, and funds were in my back by lunchtime. 10/10 yet again. Thank you

16 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Patrick,

Thank you for taking the time to leave such a detailed review. We’re really pleased to hear that your repeat experience with our short term loan service was just as smooth and straightforward.

We’re happy we could lend you a helping hand again when you needed it.

Happy Holidays!
The Cashfloat Team

Rated 5 out of 5 stars

So quick and easy

So quick and easy. Fast funds no intrusive questions and don't need or want to know your inside leg measurement! Acceptable rates of interest very reasonable. Will use again when needed. Will be my first cho

14 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Thank you for taking the time to leave us a review! We’re really pleased to hear that you found the payday loan process quick and straightforward, with fair and transparent interest rates.

We look forward to lending you a helping hand again in the future, should you ever need it.

Happy Holidays!
The Cashfloat Team.

Rated 5 out of 5 stars

Very quick and simple to fill out of…

Very quick and simple to fill out of for the loan. Wad funded within minutes

12 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Jason,

Thank you for your review. We’re glad you found the short term loan application quick and easy, and that the funds were released so fast.

Happy Holidays from the Cashfloat team!

Rated 1 out of 5 stars

Awful company

Awful company, paid on time never and issue and then wouldn’t offer another loan.

Avoid

12 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Richard,

Thank you for your feedback. We understand it can be frustrating to be declined after previously repaying a loan on time. Each payday loan application is assessed individually using the most up-to-date information available, and approval can’t be guaranteed every time.

We’re sorry we couldn’t help on this occasion.

All the best,
The Cashfloat Team

Rated 5 out of 5 stars

So fast I'm so impressed thank you

So fast I'm so impressed thank you

11 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Tim,

Thank you for your kind words! We’re delighted to hear you were impressed with how fast everything was.

We’re happy we were able to lend you a helping hand.

Happy Holidays!
The Cashfloat Team

Rated 5 out of 5 stars

Brilliant

Fast, easy, and instant funds. Exactly what I was looking for!

10 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Zain,

Thank you for your great feedback. We’re pleased to hear that the short term loan was fast, easy, and exactly what you were looking for.

We look forward to lending you a helping hand again in the future, should you ever need it.

Happy Holidays!
The Cashfloat Team.

Rated 5 out of 5 stars

It was so quick and easy

It was so quick and easy. And has put my mind at rest.

9 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Fiona,

Thank you for taking the time to leave us a review. We’re glad to hear the process was quick and helped put your mind at rest.

Happy Holidays!
The Cashfloat Team.

Rated 5 out of 5 stars

I applied literally about 15 minutes…

I applied literally about 15 minutes and the money has already been paid into my account, it said my application was with the underwriters so I was nervous but I am happy that they have funded me. I have read through the payments and happy with it.

6 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Thank you for taking the time to leave us a review! We’re really pleased to hear your payday loan application was funded so quickly and that you felt comfortable once you’d reviewed the repayment schedule.

We’re happy we were able to lend you a helping hand.

Happy Holidays!
The Cashfloat Team

Rated 5 out of 5 stars

Easy to navigate and fill in the form

Easy to navigate and fill in the form. Timely reminders sent via email for upcoming payments.
Would recommend.

5 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Thank you for your review. We’re glad you found the online application easy to navigate and that the email reminders helped you stay on track with repayments.

We look forward to lending you a helping hand again in the future, should you ever need it.

Happy holidays!
The Cashfloat Team

Rated 5 out of 5 stars

Short term solution.

Easy to use, just quite big interests.
But good short term solution.Thank you.

5 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Dace,

Thank you for taking the time to leave us a review. We really appreciate your honest feedback.

We’re glad you found the process easy to use and that it worked well as a short term loan solution when you needed it.

Happy holidays from the Cashfloat team!

Rated 5 out of 5 stars

Easy to follow without needing…

Easy to follow without needing explanations ...quick and simple to do ..

2 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Trevina,

Thank you for your kind words. We’re pleased you found the short term loan application quick, simple, and easy to follow.

Happy holidays!
The Cashfloat Team

Rated 5 out of 5 stars

Wonderful

Wonderful. Very fast processing

2 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Terry,

Thank you for your review! We’re delighted you found the process fast and that everything went smoothly.

We look forward to lending you a helping hand again in the future, should you ever need it.

Happy holidays!
The Cashfloat Team

Rated 5 out of 5 stars

Quick decision affordable payments…

Quick decision affordable payments ,excellent customer service

1 December 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Tracey,

Thank you for taking the time to leave us a review. We’re glad you found the payday loan decision quick, the repayments affordable, and our customer service helpful.

We’re happy we were able to lend you a helping hand.

All the best,
The Cashfloat Team

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