Brilliant service very professional 👏 👍. I'm very happy customer I was approved for finance in matters of hours . I'm speechless how good this company is. I would recommend anyone who's looking for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
You are in good hands with the car finance ninjas! CarMoney are one of the UK's leading car finance brokers, and have been making customers very happy since 2016 and, according to our reviews, we are pretty good at it! If you are looking for great rates and a top-notch service, then you have come to the right place. We tailor rates to you, so you can make an informed decision and drive away happy. We work with a panel of top lenders from across the UK to find you the best possible deal, and do all of the paperwork for you. So all you need to do is decide on your new car! So if you are looking for the best rates, and a clear and transparent service, then look no further. There are no hidden fees, no confusing jargon, just excellent rates and service. Come and see why we are rated so highly by our customers! Representative 17.8% APR. CarMoney is a broker not a lender.
Contact info
Precision House, McNeil Drive, Motherwell, ML1 4UR, Glasgow, United Kingdom
- info@carmoney.co.uk
- carmoney.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was extremely pleased with Cruz
I was extremely pleased with the service I received from Cruz. From start to finish, there was no messing about or leaving me in the dark he kept me updated throughout the whole process and was always reliable and true to his word.
Even though there were a few issues along the way on both my side and the dealership’s, Cruz continued to prioritise everything and pushed it through to make sure I could collect the car on the date we originally agreed, which was incredibly convenient and helpful around my routine.
Cruz was so down to earth, easy to speak to and genuinely helpful throughout the entire process. Nothing ever felt like too much trouble, and I really appreciated the effort he put in to make everything happen. Thank you so much, Cruz, you have no idea how much I appreciate all your help! I would definitely recommend him to anyone looking for a straightforward and reliable service.
Give the man a raise 👏🏼
After struggling to find a car connel…
After struggling to find a car connel from car money sorted everything was a great help!
Unbelievably efficient and helpful!
Unbelievably efficient! Helpful!
I dealt with Christopher throughout couldn’t do enough to help anytime of day or evening
As a result I purchased my dream car!
Highly recommended Thankyou!
Reece is the right guy to do the right…
Reece is the right guy to do the right things when come to purchase a van !
Thank you !
Great service all round.
Great service all round.. did everything to get ne sorted .. thank you CarMoney
Amazing honestly just amazing
Amazing honestly just amazing! Freeza was such good help and the process was smooth
Carmoney
Working with Melissa was an absolute blessing, i can't thank her enough for her help. When she told me I had been accepted I was ready to cry bless her she started getting emotional with me. Made me feel so much at ease as though we had known each other for years. Thank you so much!
Warning
Warning: Finance broker failed all safety checks, slipped in hidden fees, and is withholding my £4,000
I want to warn anyone using this finance broker to find a vehicle. They explicitly assured me they had done rigorous checks on the dealership they were partnering with and directly told me this was a "safe deal." That was a complete lie. The vehicle they brokered for me was dangerous, clocked, and the entire experience has been a nightmare.
The "Safe Deal" Failed on Day 3: The car they approved suffered a major mechanical failure—the gearbox jammed completely in reverse—on day 3, after driving just 41 miles. I had to pay out of my own pocket for an independent Halfords safety inspection just to officially prove how defective the vehicle was because the broker's "vetted" dealership sold a total dud.
Falsified Mileage: The vehicle's mileage was completely falsified. Despite the broker claiming they check these dealerships, they missed (or ignored) that the car had been clocked. When caught out, the excuse was simply that "it was what was in the dealer's system"—proving the broker does zero actual due diligence before telling customers a deal is safe.
Hidden Fees & Financial Games: They slipped in hidden admin fees right at the very end of the paperwork process when the deal was already agreed upon
Manipulating the Law to Hold £4,000: Now that I have legally rejected this faulty car, the broker’s call handlers are actively trying to manipulate statutory consumer rights to avoid giving me my money back. They tried to claim they have "14 working days" to issue a refund instead of calendar days to deliberately stall. They are currently doing everything they can to avoid refunding the total amount and are holding onto my £4,000.
As a broker, your job is to protect the consumer and finance a legitimate vehicle from a reputable dealer. They failed on every front, mis-sold me a dud, and are now using call-center tactics to keep my money. Do not trust their "safety checks"—go elsew

Reply from CarMoney
Everything for now is okay as they are…
Everything for now is okay as they are reliable in what service provided.
Great service…
They made the whole process straight forward and kept me up to date through it all
I found car money staff and service…
I found car money staff and service exceptional from start to finish. I came away with a much needed van. Lower rates than most too. I would definitely recommend car money.
Very bad avoid them i recently got a…
Very bad avoid them i recently got a car from loan from them i was given 2 different prices when I asked why am I given different prices they said oh sorry it was an error but will give you a refund after 7 working days i have still not received anything and now they keep ignoring my calls and messages hannah was dealing with my car loan be careful what they say to you

Reply from CarMoney
Very easy process and a very good…
Very easy process and a very good finance package at low rates lots of communication will use this company again
Good experience with Carmoney
Staff very efficient, patient and helpful. Sorted everything out for me.
Best company!
Simple easy and great support every…
Simple easy and great support every step of the way
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







